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  • 6 Jul 2021
  • Interview

Best Buy's Hubert Joly on Walking the Talk of Stakeholder Capitalism

By: Hubert Joly and Alison Beard
Hubert Joly, former chairman and CEO of Best Buy, says that now is the time for companies to get serious about operating to benefit not just shareholders but also employees, customers and broader society. In the face of environmental crisis, racial turmoil, and rising... View Details
Keywords: Stakeholder Capitalism; Business and Stakeholder Relations; Mission and Purpose; Leadership; Corporate Social Responsibility and Impact
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  • August 2018
  • Article

Creative Sparks or Paralysis Traps? The Effects of Contradictions on Creative Processing and Creative Products

By: Goran Calic and Sébastien Hélie
Paradoxes are an unavoidable part of work life. The unusualness of attempting to simultaneously satisfy contradictory imperatives can result in creative outcomes that simultaneously satisfy both imperatives by inducing search for, and selection of, novel and useful... View Details
Keywords: Creativity; Cognition and Thinking; Business or Company Management; Performance
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  • 2016
  • Book

Building a Culture of Health: A New Imperative for Business

By: John A. Quelch and Emily C. Boudreau
This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details
Keywords: Social Marketing; Corporate Social Responsibility and Impact; Health
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  • Web

Hidden Workers: Caregivers - Managing the Future of Work

Research Research Hidden Workers: The Case for Caregivers Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann Companies have long ignored the caregiving responsibilities View Details
  • 12 May 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

When Apoorva Pasricha (MBA 2019) assumed her role with the City of San Jose’s Mayor’s Office of Technology & Innovation as an HBS Leadership Fellow in August 2019, her mandate was to implement San Jose’s... View Details
Keywords: Social Enterprise; Technology; Nonprofit / Government
  • 28 Apr 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

When Apoorva Pasricha (MBA 2019) assumed her role with the City of San Jose’s Mayor’s Office of Technology & Innovation as an HBS Leadership Fellow in August 2019, her mandate was to implement San Jose’s... View Details
  • 01 Dec 2000
  • News

In War-Torn Liberia, Student Gains a Wealth of Experience

environment." A joint-degree candidate working on her MBA at HBS and her master's in public administration at the Kennedy School of Government, Ballou spent eight weeks in the West African nation, helping local communities rebuild their... View Details
Keywords: Margie Kelley; Mining (except Oil and Gas); Mining
  • 14 Dec 2022
  • News

How to Pay Executives in the Age of Stakeholder Capitalism

  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal... View Details
  • 07 Dec 2015
  • Research & Ideas

The Rise of Personalized Entrepreneurial Finance and Other VC Trends

Over the last ten years, technology has reduced entire catalogues of consumer goods to devices that fit in the palms of our hands. Phones are smarter, networks are faster, and more people have access to more... View Details
Keywords: Re: Josh Lerner; Financial Services; Banking
  • 2015
  • Book

Political Standards: Corporate Interest, Ideology, and Leadership in the Shaping of Accounting Rules for the Market Economy

By: Karthik Ramanna
There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and understanding of the general public—e.g., rulemaking for bank capital adequacy, actuarial standards, accounting standards, and auditing practice. In... View Details
Keywords: Business And Society; Financial Institutions; Financial Reporting; GAAP; IFRS; Lobbying; Capitalism; Sustainability; Accounting; Finance; Business and Government Relations; Leadership; Accounting Industry; Financial Services Industry; United States; China; India
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  • 17 Feb 2022
  • Blog Post

The Fifth Year of Short Intensive Programs (SIPs) at HBS

The SIP format provided a powerful forum for discussion and debate with many leaders in higher education. It also provided me with enormous personal and professional clarity.” The course culminated with individual and team presentations View Details
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

developed it while at the University of Rochester with his former colleague and frequent collaborator William H. Meckling in response to a call from students for an economics course that was applicable to... View Details
Keywords: Susan Young
  • 04 May 2020
  • Blog Post

Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

drivers, nursing homes, and homeless shelters. “We’re running twelve-to-sixteen hours a day, seven days a week.” Lessons in Leadership For Patel, both the intensity and the complexity of the pandemic View Details
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

Entrepreneurs and managers who can't adapt to the fast pace of change in the world—"a world that should be on Prozac"—are likely to miss out on opportunities in the years to come, says HBS Professor Howard Stevenson. The good... View Details
Keywords: by Sean Silverthorne
  • 11 Jan 2024
  • Blog Post

My Summer of Joy with the National Parks Service

responsible for documentation, research, and maintenance of shipwrecks, reefs, downed WWII planes, boat docks, and everything in between. My role was to help them design a more sustainable operating and... View Details
  • 2011
  • Chapter

Multinational Enterprises and Corporate Responsibility: A Matter of Justice?

By: Nien-he Hsieh
Keywords: Multinational Firms and Management; Ethics; Corporate Social Responsibility and Impact; Lawfulness
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  • Article

Four Things No One Will Tell You About ESG Data

By: Sakis Kotsantonis and George Serafeim
As the ESG finance field and the use of ESG data in investment decision-making continue to grow, the authors seek to shed light on several important aspects of ESG measurement and data. This article is intended to provide a useful guide for the rapidly rising number of... View Details
Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Reporting; Data Analytics; Sustainability; Sustainability Reporting; CSR; Transparency; Investment Management; Socially Responsible Investing; Sustainable Finance; Sustainable Development; Inclusion; Inclusive Growth; Corporate Social Responsibility and Impact; Corporate Accountability; Investment; Management; Climate Change; Corporate Governance; Diversity; Integrated Corporate Reporting
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  • 21 Dec 2022
  • News

HBS Community Comes Together in Wake of Ukraine Invasion

iStock MESSAGE FROM DEAN SRIKANT DATAR On February 27, Dean Srikant Datar sent a message to the HBS community regarding the invasion of Ukraine, noting the resources available to those looking to offer support and highlighting learning opportunities available at HBS.... View Details
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

Summing Up Do authentic leaders need "masks of command"? Instructors seek case studies posing issues that provoke discussion on both sides of an issue and raise many questions. We seem to have... View Details
Keywords: by Jim Heskett