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Show Results For
- All HBS Web
(2,156)
- People (10)
- News (688)
- Research (1,134)
- Multimedia (5)
- Faculty Publications (298)
- 01 Dec 2008
- News
A U.S. Turnaround?
During the 1960s and 1970s, U.S. textile, apparel, and shoe manufacturing migrated to Latin America and Asia. By 1990 many products formerly manufactured in the United States were being produced abroad. In addition, foreign automakers were taking market View Details
- 20 Oct 2015
- First Look
October 20, 2015
on the home country remains unclear. We know very little about return migration of workers engaged in innovation and entrepreneurship, except that it is rapidly growing in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49887 View Details
Keywords: Sean Silverthorne
- 05 Nov 2013
- First Look
First Look: November 5
process improvement in interdependent service settings: increasing process capacity at one step in the process can increase demand at that step, as well as for a subsequent shared service, and both can... View Details
Keywords: Sean Silverthorne
- 01 Jun 2017
- News
Life in Lockdown
a kitten dangling from a tree limb. One visit to Google kills that idea; there are already dozens of companies catering to premenstrual women. What about a service that can make a visit to an urgent care clinic more efficient and draw... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
difficult customers to defect to competitors. "One of the challenges we face in retail service operations is that the customer is part of the operating process," Raman said. Toward the end of the session, Raman reminded attendees to... View Details
- 01 Dec 2014
- News
Making Big Data Fashionable
styles are resonating with consumers. By monitoring data such as social media chatter, shared images, and Google searches, Trendalytics can identify specific trends that a brand can then use to guide everything from the product mix to... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
“we-dentity” and the power of community in the face of an inefficient, sometimes corrupt, local government. Santa Ana del Valle, for example, provides many of its services (such as policing or maintenance of the church and museum) through... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
to providing automatic inventory-replenishment services and improving customer service. It therefore becomes imperative that companies not only manage markets and segments, but also learn how to manage relationships with their individual... View Details
Keywords: by Peter K. Jacobs
- 04 Oct 2016
- First Look
October 4, 2016
Results from a novel U.S. opinion survey show that approximately half of respondents reject redistribution driven by envy even though it generates direct utilitarian gains. That share rises as the role of envy is made more salient,... View Details
- 01 Dec 2013
- News
Faculty Opinion: Making It Better
while writing cases for my MBA course Innovating in Health Care, I created a forum at which health-care leaders from around the globe could gather to learn from each other and share breakthrough knowledge. At HBS in June, with Senior... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
not see any threat or moral hazard when the service provider makes clear to its customer the potential threat of use or sharing of the information by the intelligence or other authorities. Forewarned is... View Details
- 27 Sep 2017
- Research & Ideas
What Happens When Ordinary People Get Creative?
Business School, Emerita, who has studied workplace creativity for more than 40 years. “Those breakthroughs will be made by collaborative groups of ‘ordinary people,’ by open innovation contests and other open innovation processes, by users of products and View Details
Keywords: by Carmen Nobel
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
be achieved if the Argentine society underwent a cultural transformation, setting solidarity as a core shared value. Its association with the prestigious newspaper La Nación served as a valuable tool in attaining such an objective; it was... View Details
- 01 Mar 2007
- News
Private Equity under Investigation
underwriting public corporate offerings. Nor is this unique to the United States. Britain’s Financial Services Authority has an-nounced that it is increasing its scrutiny of private-equity firms. Among the problems or risks attributed to... View Details
- 02 Aug 2021
- Blog Post
Uncovering the Virtual Advantage at Humana
ease given a company culture and infrastructure that supported remote work. Tiffany Layfield, Graduate Recruiting Lead at Humana, shared “A large percentage of our workforce already worked from home. Therefore, it was a no brainer to... View Details
- Web
MBA 2024 Alumni Transition - Alumni
lose data, but any data over the 100GB threshold will become read only until it is relocated to another storage medium (cloud service or local storage device). OneDrive for Business benefits include: Store, sync, and View Details
- 01 Dec 2020
- News
In the Zone
Practitioners Institute to share best practices and offer guidance to groups looking to adopt its approach to transforming neighborhoods battling poverty, poor health, underperforming schools, and high crime rates. Since 2005, HCZ has... View Details
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
Zeng found, is the amount of information available about loan applicants. When platforms share a lot of information about applicants with potential investors—data such as income, debt level, and credit history, and even whether the loan... View Details
- 01 Jun 1999
- News
New York Club Names Entrepreneur of the Year
highlight of the dinner event was the presentation of the Club's Entrepreneur of the Year award to David McCourt, chairman and CEO of RCN Corporation. McCourt built RCN into the nation's first and largest facilities-based provider of phone, cable, and Internet View Details
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne