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Show Results For
- All HBS Web
(2,366)
- People (1)
- News (1,061)
- Research (1,076)
- Events (3)
- Multimedia (124)
- Faculty Publications (359)
- 17 Feb 2010
- First Look
First Look: Feb. 17
Framework Authors:Herman B. Leonard and Arnold M. Howitt Publication:Chap. 2 in Learning from Catastrophes: Strategies for Reaction and Response, edited by Howard Kunreuther and Michael Useem, 18-41. Wharton School Publishing, 2009 An... View Details
Keywords: Martha Lagace
- 15 Mar 2011
- First Look
First Look: March 15
That They Are Now Losing Authors:Michael I. Norton and Samuel R. Sommers Publication:Perspectives on Psychological Science (forthcoming) Abstract Although some have heralded recent political and cultural developments as signaling the... View Details
Keywords: Sean Silverthorne
- Web
Publications - Institute For Strategy And Competitiveness
treatment;... 01 Jan 2021 Integrated Practice Units: A Playbook for Health Care Leaders by Michael E. Porter, PhD, MBA, Thomas H. Lee, MD, MSc The playbook for assembling and integrating a successful Integrated Practice Unit (IPU)... View Details
- September 2011
- Article
The Labor Illusion: How Operational Transparency Increases Perceived Value
By: Ryan W. Buell and Michael I. Norton
A ubiquitous feature of even the fastest self-service technology transactions is the wait. Conventional wisdom and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when... View Details
Keywords: Internet and the Web; Perception; Valuation; Service Delivery; Consumer Behavior; Performance Effectiveness; Customer Satisfaction; Service Industry
Buell, Ryan W., and Michael I. Norton. "The Labor Illusion: How Operational Transparency Increases Perceived Value." Management Science 57, no. 9 (September 2011): 1564–1579.
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
minutes—during the pandemic’s early weeks. Employees also participated in more meetings, though for less time than they did before COVID-19 sent many workers home. “There is a general sense that we never stop being in front of Zoom or interacting,” says Raffaella... View Details
Keywords: by Danielle Kost
- Web
Research Areas - Institute For Strategy And Competitiveness
nations, regions and cities; and solutions to social problems. Our mission is to help leaders in business, government and nonprofit organizations make measurable, lasting improvements based on Harvard professor and Institute director... View Details
- 08 Sep 2020
- News
In defense of Milton Friedman
- Web
People - Behavioral Finance & Financial Stability
People People Faculty Malcolm P. Baker Robert G. Kirby Professor of Business Administration Malcolm Baker is the Robert G. Kirby Professor of Business Administration at the Harvard Business School. He was... View Details
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
illegal business entities don’t incorporate to make people happy or to make people better. They incorporate to make people money. Everything else good that happens beyond that is icing on the stakeholders’ cake.” Others differed. Michael... View Details
Keywords: by James Heskett
- Web
Resources - Christensen Center for Teaching & Learning
skills including clarifying objectives, questioning and listening, and board work 1976 Use of Cases in Management Education by E. Raymond Corey Directed toward students; valuable for professors as well. Briefly describes the process of... View Details
- Web
Faculty & Staff - Institute For Strategy And Competitiveness
HBS ISC About the Institute About the Institute Contact Us Faculty & Staff Institute Associates Ludcke FAQs Faculty & Staff Faculty & Staff Institute Faculty Michael Porter University Professor Phone:... View Details
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
Besharov, Marya L., Wendy K. Smith, and Michael Tushman Abstract— It’s notoriously difficult for a business to manage two separate-but-equal goals—making money and creating social value at the same time, for example, or managing an... View Details
Keywords: Dina Gerdeman
- 22 Nov 2022
- Research & Ideas
When Agreeing to Disagree Is a Good Beginning
being, the more they wanted to work with them.” Key to these perceptions, the researchers found, was language. Using a language-processing algorithm designed by Imperial College Business School Assistant Professor View Details
Keywords: by Clea Simon, Harvard Gazette
- Web
Partners - Case Method Project
Creek High School Elk Grove, CA CA 57 of 65 Kevin Rogers Los Gatos High School Los Gatos, CA Subjects: College Prep/Honors U.S. Government, Economics, AP Psychology CA 58 of 65 Michael Sandberg St. Joseph Notre Dame High School Alameda,... View Details
- Web
Indoor Spaces | About
Room The Donaldson Room, located within the Emeriti Faculty Center of Cumnock Hall, was named to honor the service of Professor Gordon Donaldson. Frist Faculty Commons The Frist Faculty Commons, located in Baker Library | Bloomberg... View Details
- Web
Advisory Board - Entrepreneurship
research. Mr. Burgstone also serves as Faculty Chair and Adjunct Professor of the Center for Entrepreneurship and Technology at the University of California, Berkeley. Earlier in his career he was co-founder and CEO of SupplierMarket, a... View Details
- 01 Jul 2008
- First Look
First Look: July 1, 2008
dramatically reconfigured. The Uncompromising Leader Authors:Russell A. Eisenstat, Michael Beer, Nathaniel Foote, Tobias Fredberg, and Flemming Norrgren Publication:HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August... View Details
Keywords: Martha Lagace
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
Science The Belief in a Favorable Future By: Rogers, Todd, Don A. Moore, and Michael I. Norton Abstract—People believe that future others’ preferences and beliefs will change to align with their own. People... View Details
Keywords: Sean Silverthorne
- April 2014 (Revised June 2015)
- Case
Making stickK Stick: The Business of Behavioral Economics
By: Leslie John, Michael Norton and Michael Norris
Email mking@hbs.edu for a courtesy copy.
stickK.com, a website that uses behavioral economics to help users achieve their goals, must choose between a direct-to-consumer or business-to-business model. The case... View Details
stickK.com, a website that uses behavioral economics to help users achieve their goals, must choose between a direct-to-consumer or business-to-business model. The case... View Details
Keywords: Behavioral Economics; Behavior Change; B2B Vs. B2C; Human Resource Management; Marketing Of Innovations; Health & Wellness; Weight Loss; Charitable Giving; Marketing; Consumer Behavior; Entrepreneurship; Internet and the Web; Health; Business Model; Sales; Human Resources; Health Industry; United States
John, Leslie, Michael Norton, and Michael Norris. "Making stickK Stick: The Business of Behavioral Economics." Harvard Business School Case 514-019, April 2014. (Revised June 2015.) (request a courtesy copy.)
- 10 Oct 2007
- First Look
First Look: First Look: October 10
and Michael W. Toffel Abstract Several innovative regulatory programs are encouraging firms to police their own regulatory compliance and voluntarily disclose, or "confess," the violations they find. Despite the... View Details
Keywords: Martha Lagace