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  • Web

FAQs - Doctoral

or in a research context from before their arrival at college. How does the application cycle work? Applicants must submit a complete application by the designated deadline. Top applicants will be contacted for interviews with Doctoral... View Details
  • Web

Faculty - Creating Emerging Markets

Faculty Project Coordinator Geoffrey G. Jones Isidor Straus Professor of Business History Research Interests : business history , international business , entrepreneurship , environment , globalization Interviews Neveen El Tahri... View Details
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

change the whole ant farm. But such a construction, those interviewed for this article agree, erroneously leads to a bimodal way of looking at something that should really be evaluated on two separate scales. "Everybody has got a... View Details
Keywords: by Deborah Blagg & Susan Young
  • Article

Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management

By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
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  • July 2024 (Revised October 2024)
  • Case

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
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  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

and in the industry about your reasons for leaving. You want to control the narrative around your departure and avoid any hint of acrimony. You will also need to agree on a date of departure. Keep in mind that you may be explaining your resignation at every job View Details
Keywords: by John Quelch
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

Professors Geoffrey Jones and Tarun Khanna, the book, which is available in India, includes interviews with dozens of business and social leaders culled around the topic of lasting leadership principles. The View Details
Keywords: by Sean Silverthorne
  • 24 Apr 2012
  • First Look

First Look: April 24

and the Americas. Through interviews with key Siemens executives and supporting internal materials, this multimedia case takes a look at how one of the world's largest companies faced corruption head-on. Purchase this View Details
Keywords: Carmen Nobel
  • 19 Sep 2023
  • Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

appeared in the Harvard Gazette. Interview has been edited for clarity and length. You Might Also Like: 5 Qualities That Help Companies Thrive for Decades—Even Centuries When Experts Play It Too Safe: Innovation Lessons from a NASA... View Details
Keywords: by Clea Simon, Harvard Gazette; Aerospace
  • 07 Feb 2024
  • News

The Sound of Success

deaf, became the first person to receive gene therapy for congenital deafness during a clinical trial at the Children’s Hospital of Philadelphia. “There’s no sound I don’t like,” he said through interpreters during an interview in... View Details
  • Web

Dan Lufkin | Baker Library | Bloomberg Center | Harvard Business School

Whitehead About This Collection Contact Us Special Collections Baker Library Search Search Search Entrepreneurs Resources Persons Dan Lufkin Dan Lufkin, MBA 1957 Donaldson, Lufkin & Jenrette Interview conducted in April 2002 View Details
  • 31 May 2016
  • First Look

May 31, 2016

June 2016 Medical Care Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics By: Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn I. Reynolds Abstract—Background: Routine annual... View Details
Keywords: Sean Silverthorne
  • June 2016
  • Article

Managing the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors

By: Erin M. Reid and Lakshmi Ramarajan
People today are under intense pressure to be “ideal workers”—totally committed to their jobs and always on call. But after interviewing hundreds of professionals in many fields, the authors have concluded that selfless dedication to work is often unnecessary and... View Details
Keywords: Risk Management; Working Conditions; Work-Life Balance; Management Practices and Processes; Organizational Culture
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  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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  • 30 Aug 2023
  • Blog Post

I’m From the South and Going Back: Why HBS Was the Best School for Me

It was February of 2021. I had just joined the Zoom interview from the guest bedroom of our townhouse in Smyrna, Georgia, struggling to fight off the imposter syndrome that had lived rent-free in the back of my head since I had been... View Details
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

depend on the circumstances and, if so, how?” Drawing on 138 interviews with FBI officials and an analysis of 45 congressional testimonies from 2001 to 2013, the paper details the ways in which design change and identity change interacted... View Details
Keywords: by Carmen Nobel
  • Web

Events - Health Care

of recent graduates on navigating their time at HBS, recruiting and interviewing locally, starting their own companies, finding mentors by industry early, and their experience as members of our local alumni club, the Harvard Business... View Details
  • 2014
  • Working Paper

The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

By: Hummy Song, Anita L. Tucker and Karen L. Murrell
We conduct an empirical investigation of the impact of queue management on patients' average wait time and length of stay (LOS). Using an Emergency Department's (ED) patient-level data from 2007 to 2010, we find that patients' average wait time and LOS are longer when... View Details
Keywords: Pooling; Queue Management; Strategic Servers; Social Loafing; Empirical Operations; Health Care; Fairness; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
Related
  • Web

Events - Business History

management and business leadership in Africa, Asia, Latin America, and the Middle East. Dec 15 15 Dec 2023 Conference Using Oral History in Research This conference considered the ways oral history including the interviews undertaken by... View Details
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

participants were asked to predict how they would react if a job interviewer asked questions that qualified as sexual harassment. Participants who were induced to think about the motivation they likely would experience at the time of the... View Details
Keywords: by Sean Silverthorne