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Show Results For
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All HBS Web
(3,329)
- People (17)
- News (849)
- Research (1,519)
- Events (15)
- Multimedia (33)
- Faculty Publications (569)
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
as they are currently rather than as they were when they were younger. Third, because families generally fear conflict, they avoid certain conversations (that may be useful or necessary in a negotiation) for fear it will touch on a sensitive issue or View Details
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by John A. Davis and Deepak Malhotra
- Web
Reunions - Alumni
events or encourage your classmates to invest in the future of HBS by fundraising for your class gift. In alignment with the School’s commitment to advancing racial equity , we are actively seeking planning volunteers and fundraising...
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- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
budget to influencer marketing. Overall, Zhang hopes the research will encourage marketers to “take a step back” when measuring success. They should look beyond easy clicks to consider influencer reputation as part of their advertising...
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- Profile
Brandon Graves
both professional and personal aspects. The HBS experience encourages deep reflection and has allowed me to take early steps at shaping my life post b-school. I am pleasantly surprised by how many takeaways extend to everyday life beyond...
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- 16 Oct 2017
- Research & Ideas
The Most Successful Startups Have Hands-On Founders
better-performing companies. Learning from the network If this intensive style doesn’t come naturally to a founder-manager, the good news is it can be learned, Koning says. “What’s encouraging about this paper is that we found that...
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by Dina Gerdeman
- 16 May 2023
- Blog Post
Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)
true to myself and encourage others to stay true to themselves. We should accept who we are and make joint efforts to build Asian representation and supportive communities. My generation might not have a super strong and confident Asian...
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- 26 Sep 2023
Students Discuss: Life at HBS
Join us for a unique opportunity to hear firsthand from current HBS students about their MBA journey. Students will offer a comprehensive discussion about the entire student experience, both within and beyond the classroom. Attendees are View Details
- September 2012 (Revised December 2012)
- Case
Addleshaw Goddard LLP (Abridged)
By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever...
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Price;
Innovation and Invention;
Service Operations;
Partners and Partnerships;
Competitive Advantage;
Diversification;
Legal Services Industry;
United Kingdom
Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw Goddard LLP (Abridged)." Harvard Business School Case 413-064, September 2012. (Revised December 2012.)
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
products. Apply new technologies to enhance all operating processes, not just those dedicated to designing new products and services. Leadership Choosing great chief executives can raise performance significantly. Closely link the leadership team's pay to its...
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- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
levels, including that of the individual. We adapt by listening to and heeding customers. We adapt by delegating authority, often to teams operating at the lowest levels of the organization. We adapt by tracking, responding to, and even View Details
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by Jim Heskett
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
issue, show empathy, and solve it. “I’m not saying functionality and value aren’t important, but you should aim for the hearts of your customers, not just their heads,” Thomke says. “You do that through empathy, by putting yourself in the customer’s shoes. You take...
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- 03 Oct 2023
Q&A with Admissions
This virtual session will be hosted by a member of the MBA Admissions Office Team and will include a short presentation on the MBA program as well as information on financial aid and admissions. This event is primarily Q&A based, so we View Details
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
sharing any work-related conflicts they may be facing. And managers should listen so they can better accommodate people’s individual circumstances when possible. Research has shown that encouraging those measured disclosures and...
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by Michael Blanding
- 01 Dec 2019
- News
Bridging the Gap
there was zero budget to promote awareness of the effort and encourage completion of its online survey. “Thanks to YALP, we were able to have the support and engagement of many other networks in the community.” Educational excellence and...
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- 07 Apr 2022
- Blog Post
Product Management at HBS: Roll Up Your Sleeves and Learn by Doing
This customer-centric approach and entrepreneurial mindset immediately had me hooked so I began searching for opportunities to do more. Learning by Doing. Professor Perri encouraged me to roll up my sleeves and start getting my hands...
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- 19 Sep 2023
Q&A with Admissions
This virtual session will be hosted by a member of the MBA Admissions Office Team and will include a short presentation on the MBA program as well as information on financial aid and admissions. This event is primarily Q&A based, so we View Details
- Web
Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023 - MBA
thought I’d be “worthy.” My husband encouraged me to apply and told me I owed it to myself to try. I hope you’ll do the same. Take your moonshot. What has surprised you the most about your HBS experience? How many opportunities there are...
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- 12 Mar 2021
- News
My Favorite Case
The “Manila Water Company” case made me feel even more strongly about designing a career with social welfare as a goal, not just as an option. It also made me think differently about investing and want to encourage investing in businesses...
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- 26 Jul 2011
- First Look
First Look: July 26
material in one annual report. This case outlines the history and trends of corporate social responsibility reporting to encourage a discussion around the decision points and implications of reporting regulations. Purchase this...
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Sean Silverthorne
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
Should We Encourage the Redistribution of Benefits of Globalization? If So, How? The benefits of globalization outweigh the costs. But the costs are not being distributed equitably among investors, workers, consumers, and the public in...
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