Internet And Online Services Industries - Publications - Faculty & Research

09 Sep 2009
First Look

First Look: September 9

Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in... View Details

Keywords: Martha Lagace

Profile

Allen Yang

PepsiCo's foodservice division, and became a product engineer at a start-up, Yipit, an online aggregator of daily deal services, such as Groupon and LivingSocial. "Being... View Details

Keywords: Financial Services; Financial Services; Financial Services

14 Feb 2017
First Look

First Look at New Research: February 14

countries. I find that price levels are identical about 72% of the time. Price changes are not synchronized but have similar frequencies and average sizes. These results have implications for national statistical offices, researchers... View Details

Keywords: Sean Silverthorne

01 Dec 2006
News

One-on-One with Jeff Hicks

industry entirely. Instead, the Miami native went home after graduation to join an upstart agency that seemed interested in doing things a little differently. At the time, Crispin Porter + Bogusky (CP+B) had a regional focus, with 55... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

07 Apr 2015
First Look

First Look: April 7

tracks the performance of the 10 highest yielding stocks of the 30 stocks that make up the Dow Jones Industrial Average (DJIA). The case provides share price data, dividend data, and financial statement data... View Details

Keywords: Sean Silverthorne

12 May 2009
First Look

First Look: May 12, 2009

and Low Unit of Measure services for VM, but they believed the pricing model in the industry was outdated. VM and O&M partnered to create the... View Details

Keywords: Martha Lagace

01 Jun 2017
News

Case Study: Something New

expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult View Details

Keywords: April White

01 Jul 2008
First Look

First Look: July 1, 2008

b01/en/common/item_detail.jhtml?id=308065 ScriptLogic®: Point, Click, Done! Harvard Business School Case 508-114 ScriptLogic is a software company that has built a product portfolio that fits under a 'Point, Click, Done!' umbrella; its products are easy to download,... View Details

Keywords: Martha Lagace

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

revolutionized by bringing in market forces in a way that they never were before. Competition that we take for granted in most sectors of the economy is now driving efficiencies and innovations in the space sector, making it much more of... View Details

Keywords: by Kara Baskin; Aerospace

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

effects—wherein the value of a service is dependent on the number of people using it. Case in point: Amazon.com's attempt to enter the online auction business failed because eBay already had such a strong,... View Details

Keywords: by Carmen Nobel; Financial Services

31 Jul 2012
First Look

First Look: July 31

peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover and promotion in professional service organizations. Working... View Details

Keywords: Carmen Nobel

01 Sep 2015
News

The Business of Love

first-date spot: In their online profiles, women got younger and men got taller. As the stigma of online dating faded, the idea arose that the View Details

Keywords: April White

01 Sep 2008
News

The MBA Turns 100

Six months before Harvard Business School officially opened in October 1908, the School had no classrooms, no faculty, and no curriculum. But its proponents had a Big Idea: Create a professional school designed to train managers for a... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

01 Sep 2024
News

Next Level

In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details

Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

01 Jun 2012
News

Straight to the Heart

with someone until we meet in person. What is your strategy when it comes to making the Internet work for your clients? People think online dating is an efficient way to get to know someone, View Details

Keywords: Julia Hanna; marriage; social media; matchmaking; Personal Services

16 Sep 2008
First Look

First Look: September 16, 2008

benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of... View Details

05 Aug 2008
First Look

First Look: August 5, 2008

analyses of data covering 69 two-digit SIC industries at two points in time, 1991 and 1999. Across industries, we find that the likelihood of internalization of advertising View Details

Keywords: Martha Lagace

11 May 2010
First Look

First Look: May 11

United States, expanding coverage and regulating insurers. However, it was not clear that expanding coverage would resolve a longstanding dilemma of rising costs for insurance and care. As the Department of... View Details

Keywords: Martha Lagace

01 Dec 1999
News

New HBS Portal Offers Alumni Just-In-Time Business Information

Two years ago, Thomas J. Michalak, executive director of Baker Library, got a phone call from a Boston-area HBS alumnus. The graduate was researching a management project and wanted online access to the... View Details