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Show Results For
- All HBS Web
(2,700)
- People (18)
- News (1,130)
- Research (1,025)
- Events (1)
- Multimedia (2)
- Faculty Publications (417)
- June 2005 (Revised November 2005)
- Case
Hale and Dorr (A)
Highlights how word-of-mouth is crucial in the acquisition of new customers. Specifically, it shows the existence of both internal (to the firm) and external markets for customer leads. View Details
Godes, David B. "Hale and Dorr (A)." Harvard Business School Case 505-005, June 2005. (Revised November 2005.)
- 01 Oct 2015
- News
Banking on Trust
and focused on some big-ticket items, such as telecoms. The net effect was dramatically improved telecommunications service in rural areas.” Sheppard calls this kind of knowledge sharing and relationship building “the World Bank at its... View Details
- 24 Apr 2014
- News
Digital ID network empowers individuals, disrupts the data brokers
enterprise that offers discounts for products and services exclusively to active-duty military, veterans, and their families. ID.me empowers individuals to prove who they are online and get access to benefits and discounts by verifying... View Details
- 10 Aug 2015
- News
A Talent Pipeline for Society’s Challenges
volunteered in high school, painting abandoned houses as part of Operation Brush Up, in Flint, Michigan. At the University of Michigan, she launched several service organizations, including the university’s first web-based program that... View Details
Keywords: Jill Radsken
- 01 Aug 2001
- News
HBS Alumni Association Board of Directors: President's Report
throughout the year on four specific areas, and I'd like to summarize each committee's work. Communications Under the leadership of John Hoffmann (MBA '64), this group focused on segmentation, design and content, and delivery. The... View Details
Keywords: John Hoffman
- 04 Jan 2016
- News
Making Things Right for Those Who’ve Been Done Wrong
Ariel Zwang (MBA 1990) is CEO of Safe Horizon, a New York–based organization that provides services to victims of violent crime and abuse. “I went to work at BCG right after I graduated. After a couple years, I realized that I did not... View Details
- 05 Oct 2016
- News
Harvard to Open Life Sciences Lab
block in Harvard's efforts to create an innovation hub in Allston that encourages our students and faculty to explore and nurture ideas that lead to new knowledge, new products, new services and perhaps even new industries,” said Harvard... View Details
- 11 Jun 2015
- News
A personal mission to serve veterans
cemeteries in 2010. Last year’s controversy at Veterans Affairs compelled her to return to public service full time. “My younger brother, Kenneth, is an infantry officer in the marines and our future customer. Everyone on active duty is a... View Details
- 08 Aug 2019
- News
Cloudflare Pulls the Plug on Hate Site
In the wake of the mass shooting in El Paso, Cloudflare’s CEO Matthew Prince (MBA 2009) announced that his web performance and security company was terminating service for the 8chan message board—an online forum where the alleged shooter... View Details
- 21 Oct 2010
- News
Hell? Maybe Not.
staff, of course — to secure positions. When I catch up with Veena Ramaswamy (HBS ’11) in the student lounge, she’s between interviews for a position in finance. (Word is that this sector, and professional services in general, are coming... View Details
- 01 Mar 2007
- News
Courting the Poor
employees and customers alike,” Frei says. “I couldn’t think of a service business that fit that description in the United States. We’ve been unable to crack that code of ‘courting the poor’ in any systematic way, so I wanted to... View Details
- 12 Oct 2010
- News
Underestimating Wealth Inequality
- 01 Sep 2009
- News
Heroines and Helping Hands
idea when she was born or how old she is. She never had the chance to go to school. Then seven years ago, in 2002, she was gang-raped by the order of a tribal council. Somebody had accused her brother of an offense, and the community... View Details
- 01 Feb 2001
- News
New Fitzhugh Professorship Celebrated
professorship is both a tribute to Fitzhugh's career and a means for HBS to build upon his efforts by attracting and retaining faculty whose research focuses on issues of diversity. "Naylor Fitzhugh was a pioneer in his professional life," Clark noted, "and his... View Details
- January 2008 (Revised January 2010)
- Case
iBasis, Inc.
By: Andrew Wasynczuk, Katherine Dowd and Nicole Kravec
iBasis examines the development of a long-term relationship between equipment manufacturer Cisco and start-up iBasis, a voice-over-internet wholesaler. Questions arise for iBasis founders as to how best to build a beneficial relationship with the much larger partner.... View Details
Keywords: Information Technology; Intellectual Property; Value Creation; Equality and Inequality; Partners and Partnerships; Business Growth and Maturation; Price Bubble; Trust; Business Startups; Communications Industry; Communications Industry; Communications Industry
Wasynczuk, Andrew, Katherine Dowd, and Nicole Kravec. "iBasis, Inc." Harvard Business School Case 908-014, January 2008. (Revised January 2010.)
- 01 Sep 2011
- News
‘Green’ Trailblazers
Palo Alto, CA Business management software, solutions, and services Lionel Bony (MBA 2006) Rocky Mountain Institute Snowmass and Boulder, CO Nonprofit research and educational foundation aiming to foster efficient and sustainable use of... View Details
- 01 Mar 2009
- News
Faculty Books
coeditor, and academic and public service experts dissect the state of consumer and mortgage credit in the United States and point the way out of the current impasse. Managing Your Boss by John J. Gabarro and John P. Kotter (Harvard... View Details
- Profile
Anja Anliker
service, but it took three years before she made the commitment. “Ultimately, I thought I had the mental and physical capacity to serve,” says Anja. “I realized there were no longer any excuses for me not to serve. I decided that service... View Details
- Web
Staff | Information Technology
learn, and work more effectively every day. To get help, email us at mbaithelp@hbs.edu . Getting Started Information for community members who are setting up new accounts at HBS. Onboarding Resources Policies and Guidelines Setting Up... View Details
- 24 Apr 2014
- News
Delivering HBS-style training for teachers
Inspired by an HBS lecturer who asked why there wasn’t a service academy for teachers, Tony Klemmer (MBA 1983) founded the National Academy of Advanced Teacher Education (NAATE) in Newport, Rhode Island, in 2010. The academy’s mission is... View Details