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Show Results For
- All HBS Web
(2,068)
- People (3)
- News (197)
- Research (1,721)
- Events (6)
- Multimedia (5)
- Faculty Publications (1,376)
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser... View Details
Keywords: by Sean Silverthorne
- January 2008 (Revised February 2011)
- Case
Rubbish Boys
By: Noam Wasserman and Rachel Galper
It looked like founder-CEO Brian Scudamore might not be able to pursue franchising as a growth option for his junk-removal business after all. Over the years, he had overcome many hurdles, including buying out his "too-fiery" co-founder, firing all of his employees so... View Details
Keywords: Service Operations; Problems and Challenges; Brands and Branding; Business Model; Partners and Partnerships; Business Growth and Maturation; Franchise Ownership; Growth and Development Strategy; Service Industry; Canada; North America
Wasserman, Noam, and Rachel Galper. "Rubbish Boys." Harvard Business School Case 808-101, January 2008. (Revised February 2011.)
- February 2019 (Revised February 2020)
- Case
Koita Foods
By: Lynda M. Applegate, Elie Ofek and Michael Norris
In 2018, Mustafa Koita, Founder and CEO of Dubai-based organic milk company Koita has to decide whether or not to pursue an investment from a potential competitor who is coming into his local market. View Details
Keywords: Organic Milk; Mom Blog; Entrepreneurship; Cash Flow; Food; Growth Management; Investment; Social Marketing; Ownership Stake; Agriculture and Agribusiness Industry; Food and Beverage Industry; United Arab Emirates; Dubai
Applegate, Lynda M., Elie Ofek, and Michael Norris. "Koita Foods." Harvard Business School Case 819-001, February 2019. (Revised February 2020.)
- 23 Jul 2016
- News
The Art of Persuasion
When Radhika Piramal (MBA 2006) returned to India in 2009, she noted two developing trends with direct implications for VIP Industries, her family’s luggage and bag business. First, air traffic was increasing rapidly with the introduction of new airlines and a growing... View Details
- 01 Sep 2004
- News
Bill Dunaway (MBA 1964)
A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation in 1989 and opened the 1848... View Details
- 03 May 2004
- Research & Ideas
Business History around the World
School's Alfred Chandler, the doyen of business historians, famously ascribed Britain's relative economic decline to the United States from the late nineteenth century to that country's proclivity towards family or "personal capitalism." This was contrasted... View Details
Keywords: by Cynthia Churchwell
- 29 Jan 2019
- Research & Ideas
'Green Bonds' May Be Our Best Bet for Environmental Damage Control
Municipalities have been selling bonds to pay for public works projects—fire stations, parking garages,sewage treatment systems—for 200 years. It’s only in the past decade or so, however, that they’ve been selling them with an extra perk: helping the environment. In... View Details
- March 2009 (Revised December 2009)
- Case
Relational Investors and Home Depot (A)
By: Jay W. Lorsch and Kaitlyn Simpson
In 2006, amidst shareholder upset over CEO Robert Nardelli's compensation and Home Depot's declining stock price, Relational Investors decided to further investigate the situation. As experts in turning around underperforming and undervalued companies, Relational's... View Details
Keywords: Restructuring; Financial Management; Investment; Corporate Governance; Governing and Advisory Boards; Organizational Change and Adaptation; Ownership Stake; Business and Shareholder Relations; Corporate Strategy
Lorsch, Jay W., and Kaitlyn Simpson. "Relational Investors and Home Depot (A)." Harvard Business School Case 409-076, March 2009. (Revised December 2009.)
- October 2009
- Teaching Note
Global Health Partner: Obesity Care
By: Michael E. Porter, Zayed Muhammed Yasin and Jennifer F Baron
Teaching Note for [709494]. View Details
- 01 Jun 2011
- News
All in Good Time
O’Kelly: A stay-at-home mom sees an entrepreneurial opportunity and builds a business. Other Newsmakers Bob Gannon (OPM 16, 1990) Diana ("Dido") Harding (MBA ’92) David Miller (MBA ’03) Amos Schocken (MBA ’70) Mike Stone (MBA ’88) Tom Tiller (MBA ’91) Bill Wyman (MBA... View Details
- Editorial
Greece Bailout Includes a €50 Billion Asset Fund. Here's How to Avoid Wasting It
By: George Serafeim
Keywords: Europe; Eurozone; Investing; Governance; Privatization; Investment; Corporate Governance; European Union; Europe
Serafeim, George. "Greece Bailout Includes a €50 Billion Asset Fund. Here's How to Avoid Wasting It." The Conversation (July 14, 2015). (Editorial.)
- September 2002 (Revised August 2020)
- Technical Note
Real Estate Finance: A Technical Note Based on 'Bonnie Road'
By: Arthur I Segel
Supplement to (813-186). View Details
Keywords: Real Estate; Investment Evaluation; Property; Acquisition; Finance; Analysis; Real Estate Industry; New Jersey
Segel, Arthur I. "Real Estate Finance: A Technical Note Based on 'Bonnie Road'." Harvard Business School Technical Note 803-030, September 2002. (Revised August 2020.)
- September 1990 (Revised December 1990)
- Case
Privatizing the Mexican Sugar Industry/Grupo Beta San Miguel
By: Ray A. Goldberg
Keywords: Privatization; Business and Government Relations; Agriculture and Agribusiness Industry; Mexico
Goldberg, Ray A. "Privatizing the Mexican Sugar Industry/Grupo Beta San Miguel." Harvard Business School Case 591-031, September 1990. (Revised December 1990.)
- 31 Jul 2014
- News
Making Private Equity Public Knowledge
first tried to transition to private equity from consulting, looking for more ownership over his work. Because the consulting company he worked for wasn't targeted by private equity, he had to go out and sell himself. "Traditional... View Details
Keywords: Dan Morrell
- 07 Aug 2019
- News
“The Star of the North”
closely held businesses. And they want to grow them right where they are. The firm was founded by a group of 12 family business owners who were interested in creating a local ownership vehicle for retiring business owners. Generally,... View Details
Keywords: Maureen Harmon
- Profile
Daniel Sheyner
he first tried to transition to private equity from consulting, looking for more ownership over his work. Because the consulting company he worked for wasn't targeted by private equity, he had to go out and sell himself. "Traditional... View Details
- 01 Feb 1999
- News
Minding Families' Business
sole ownership of Telemedia to their children-Philippe III (MBA '88), François (MBA '89), and Nanon (MBA '91)-de Gaspé Beaubien doesn't see his work as complete. "I can't tell you how much pain exists in families who are working together... View Details
Keywords: Daniel Penrice
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
unity in the family and ownership group are fundamental to long-term success for the family business. And while we can try to maintain accord in other ways, long-lived family companies, like Riedel in Austria (11 generations), DeKuyper in... View Details
Keywords: Retail
- February 2011
- Supplement
The Fox Islands Wind Project (B)
By: Joseph B. Lassiter III and Evan Richardson
Fox Island Wind Cooperative faces criticism from local residents. View Details
Keywords: Business Startups; Renewable Energy; Social Entrepreneurship; Cooperative Ownership; Business and Community Relations; Conflict and Resolution; Environmental Sustainability; Green Technology Industry; Maine
Lassiter, Joseph B., III, and Evan Richardson. "The Fox Islands Wind Project (B)." Harvard Business School Supplement 811-051, February 2011.
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
Kominers: NFTs go mainstream Last year saw a huge spike in the creation and sale of non-fungible tokens (NFTs), digital ownership records stored on distributed ledgers called blockchains. People bought and traded NFTs of everything from... View Details
Keywords: by HBS News