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- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
Regulators often punish companies for bad behavior—for instance, by fining them if they pollute the environment. But instead of focusing on what business leaders are doing wrong and constantly slapping their hands, government officials should shift to rewarding View Details
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by Lane Lambert
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
gain access to workers' compensation data. Because the data were collected at the company level, the researchers limited their analysis to firms with only one plant, where the effects of an inspection on injury rates and costs could be...
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by Michael Blanding
- July–August 2013
- Article
A Joint Model of Usage and Churn in Contractual Settings
By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers...
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Keywords:
Churn;
Retention;
Contractual Settings;
Access Services;
Hidden Markov Models;
RFM;
Latent Variable Models;
Customer Value and Value Chain;
Consumer Behavior
Ascarza, Eva, and Bruce G.S. Hardie. "A Joint Model of Usage and Churn in Contractual Settings." Marketing Science 32, no. 4 (July–August 2013): 570–590.
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
WTO, World Bank, and the OECD. Or they could be related to lagging capabilities of domestic companies, either in understanding foreign markets or in their own products, services, or value chains. Another large body of thinking is devoted...
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by Christian Ketels
- 17 Sep 2021
- Research & Ideas
The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?
Ramesh Balwani, had long known that Theranos’ home blood test didn’t work, but misled investors to keep money flowing in. Holmes and Balwani are accused of defrauding patients, doctors, and investors of over $700 million. At its peak in 2013-14, the privately held...
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- January 2021 (Revised March 2021)
- Case
Jumia's Path to Profitability
By: Ramon Casadesus-Masanell, Pippa Tubman Armerding and Gamze Yucaoglu
The case opens in September 2019 as Sacha Poignonnec and Jeremy Hodara, co-founders and co-CEOs of Jumia, the leading Pan-African e-commerce platform, are contemplating the company’s path to profitability in the aftermath of a fragile investor sentiment, as the company...
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Keywords:
Retail;
Business Models;
Business Model;
Business Startups;
Emerging Markets;
For-Profit Firms;
Strategy;
Digital Platforms;
Information Technology;
Technology Adoption;
Value Creation;
Globalization;
Entrepreneurship;
Competition;
Expansion;
Logistics;
Profit;
Resource Allocation;
Diversification;
Corporate Strategy;
Retail Industry;
Technology Industry;
Africa
Casadesus-Masanell, Ramon, Pippa Tubman Armerding, and Gamze Yucaoglu. "Jumia's Path to Profitability." Harvard Business School Case 721-355, January 2021. (Revised March 2021.)
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
growing dependency ratios at the level of the firm tell us, regardless of where we are in the world. But several deplored what has been done about them. According to Francine McKenna, "There's no pension crisis in the executive suite...
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by Jim Heskett
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
following questions: Was Centerbridge valuing Great Wolf correctly? Would CMBS be the optimal financing structure, and why had no other firm contemplated this type of financing? Would the company, in...
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Sean Silverthorne
- 25 Apr 2017
- First Look
First Look at New Research, April 25
exiting shareholders receive fair value in MBOs. This article identifies four factors that create an unlevel playing field in that market check: information asymmetries, valuable management, management financial incentives to discourage...
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Sean Silverthorne
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely costly to both the...
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by Leslie A. Perlow
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
associated with being the first product to enter a new device market," concludes Stern. "As you can imagine, that results in a big cost for folks trying to bring new products to market." In fact, Stern conservatively estimates that delay costs View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
decade head start in nylon, potentially dominating the market for year.8 These first two sections have dealt with inadvertent failures. If a firm can identify and analyze such failures, and then learn from them, it may be able to retrieve...
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by Amy Edmondson & Mark D. Cannon
- Research Summary
Overview
My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is...
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- Research Summary
Overview
My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is...
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- 23 Apr 2013
- First Look
First Look: April 23
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44722 No Taxation without Information: Deterrence and Self-Enforcement in the Value Added Tax By: Pomeranz, Dina Abstract—Claims that the VAT facilitates tax enforcement by generating...
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Sean Silverthorne
- 07 May 2007
- Research & Ideas
Rediscovering Schumpeter: The Power of Capitalism
in established companies. What can business leaders take away from his development of these ideas? A: The main takeaway is the absolute relentlessness of creative destruction and entrepreneurship. In a free economy, they never stop—never. Schumpeter wrote that all...
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- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
unit at BT, the strategic value of the unit, and its operating model. As the business environment becomes increasingly dynamic and firms are pressured to achieve faster innovation rates, there may be...
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Dina Gerdeman
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
Business of Aesthetics to second-year MBA students and select applicants from Harvard’s Graduate School of Design. The course looks at the role of aesthetics in strategy, organizational structure, succession planning, and investment allocations—and considers ways in...
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- 25 Oct 2011
- First Look
First Look: October 25
over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that retail View Details
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Sean Silverthorne
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
interested in playing can join the simulation. New HSX traders receive "Hollywood dollars" and can increase the value of their portfolio by, among other things, strategically trading "MovieStocks." The prices of those...
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