Publications

April 2006 (Revised October 2006)
Case

Best Buy Co., Inc.: Customer-Centricity

By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis

With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details

Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia

10 Jan 2012
First Look

First Look: January 10

School Case 411-074 The AIG Board underwent significant restructuring after the company was bailed out by the U.S. government in September 2008 in the midst of the financial crisis. Purchase this... View Details

Keywords: Sean Silverthorne

14 Jan 2014
First Look

First Look: January 14

http://www.hbs.edu/faculty/Publication%20Files/14-040_96933ceb-3097-4432-97d1-0b32625889f9.pdf January 2014 Harvard Business Review Building a Game-Changing Talent Strategy By: Ready, Douglas A., Linda A. Hill, and Robert J. Thomas Abstract—When most of the world's... View Details

Keywords: Sean Silverthorne

07 Jul 2009
First Look

First Look: July 7

effectiveness of these roles in actual organizational settings. The Return of State-Owned Enterprises: Should We Be Afraid? Authors:Aldo Musacchio and Francisco Flores-Macias Publication:Online Edition. Harvard International Review (March 2009) Abstract The global... View Details

Keywords: Martha Lagace

January 2002 (Revised June 2003)
Case

Abelli and Saviotti at Banca Commerciale Italiana (A)

By: Tiziana E. Casciaro, Kathleen L. McGinn and Massimiliano Belingheri

In 1999, a powerful struggle amidst complex corporate and interpersonal networks led to the failed merger between Banca Commerciale Italiana and Unicredito Italiano--two of Italy's largest banking groups. This case analyzes the actions of Abelli and Saviotti, co-CEOs... View Details

Keywords: Mergers and Acquisitions; Networks; Banks and Banking; Business Strategy; Power and Influence; Crisis Management; Government and Politics; International Finance; Failure; Banking Industry; Italy

07 Mar 2017
First Look

First Look at New Research, March 7

of Kansas City) The Federal Reserve's Balance Sheet as a Financial-Stability Tool By: Greenwood, Robin, Samuel Gregory Hanson, and Jeremy C. Stein Abstract—We argue that the Federal Reserve should use its balance sheet to help reduce a key threat to View Details

Keywords: Sean Silverthorne

25 Oct 2006
Op-Ed

Fixing Executive Options: The Veil of Ignorance

The latest corporate governance crisis is buried in the details of executive compensation contracts. Don't like the timing of the stock option grant you got or the strike price of the contract? No worries! It turns out that this is... View Details

Keywords: by Mihir Desai & Joshua Margolis

19 Sep 2011
Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

Kenneth A. Froot spends more time thinking about natural disasters than the average business school professor. In addition to the rise and fall of the Dow and the long-term implications of the financial View Details

Keywords: by Maggie Starvish; Financial Services

07 Apr 2011
What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

superior," noting that this may be the case only when there is a "threat of widespread panic" or "when a crisis breaks down an entire system (like the banking system)." Elaine Scheye would limit intervention only... View Details

Keywords: by Jim Heskett; Energy; Utilities

03 Jan 2017
First Look

January 3, 2017

January 2017 Journal of Financial Economics The Unintended Consequences of the Zero Lower Bound Policy By: Di Maggio, Marco, and Marcin Kacperczyk Abstract—We study the impact of the zero lower bound interest rate policy on the industrial... View Details

Keywords: Carmen Nobel

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

patients with laryngeal cleft seen between 2008 and 2013 at the Massachusetts Eye and Ear Infirmary Pediatric Aerodigestive Center. Retrospective chart review was performed to identify clinic utilization by patients as well as patient... View Details

Keywords: Sean Silverthorne

11 Aug 2014
HBS Case

The Business of Behavioral Economics

try to change people's behavior around overeating, smoking, or other bad habits many are desperate to break. That's why John and Norton are so intrigued by a company called StickK.com (pronounced "stick"), launched by two Yale economics professors who partnered to lose... View Details

Keywords: by Michael Blanding; Food & Beverage; Health

10 Dec 2013
First Look

First Look: December 10

Purchase this case: http://hbr.org/search/114016-PDF-ENG Harvard Business School Case 214-037 Blackstone and the Sale of Citigroup's Loan Portfolio This case describes the sale of Citigroup's leveraged loan portfolio in 2008 to a group of... View Details

Keywords: Sean Silverthorne

15 Mar 2011
First Look

First Look: March 15

Publication:The Accounting Review 86, no. 2 (March 2011) Abstract Recent accounting scholarship has used statistical analysis on asset prices, financial reports and disclosures, laboratory experiments, and surveys of practice. The... View Details

Keywords: Sean Silverthorne

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

leverage have to include large institutional investors. I was reminded of this when I read of David Swenson’s recent message to organizations managing Yale’s money under Swenson’s highly successful supervision. He told them that their performance would be judged on... View Details

Keywords: by James Heskett

30 Sep 2014
First Look

First Look: September 30

regimes to meaningful transnational regulation. Publisher's link: http://ssrn.com/abstract=2178540 Working Papers The Real Effects of Capital Controls: Financial Constraints, Exporters, and Firm Investment By: Alfaro, Laura, Anusha... View Details

Keywords: Sean Silverthorne

September 2010 (Revised August 2013)
Case

Liza Davis and the Bargain Hunting Customer

By: Francisco de Asis Martinez-Jerez and Lisa Brem

Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details

Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Fashion Industry; Retail Industry