Interactive Control Systems - Publications - Faculty & Research

01 Dec 1998
News

New Releases

and product markets." Jensen and his contributors detail three major systems that play a critical role in organizational strategy and help address control problems within the decentralized organization. They... View Details

Web

Law, Management and Entrepreneurship - Course Catalog

success. Expanding well beyond the basic legal concepts introduced in LCA, the course will refine students’ understanding of how law affects all aspects of business, and develop a deeper appreciation of how legal systems operate and how... View Details

06 Dec 2021
News

New Wave

large and relatively stationary concrete ring by flexible tendons. As the float interacts with ocean waves, the movement of the tendons drives the generators, converting mechanical energy into electricity. Smith in the RITE View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

higher overall ratings than the "branch-wed" non-ATM customers did. However, the reverse was true when videoconferencing was added. It appeared that heavy ATM users actually disliked interacting with humans! Lesson 5: Build... View Details

Keywords: by Raymond Burke; Retail

16 Jun 2009
First Look

First Look: June 16

research. Analysis of the citation rates of the articles in our data set by non-negotiation organizational research indicates that more open systems assumptions increase the likelihood that a negotiation article will be cited in... View Details

Keywords: Martha Lagace

September 2022
Article

Regulatory Spillover and Workplace Racial Inequality

By: Letian Zhang

This paper suggests that affirmative action bans in the U.S. public sector may influence racial inequality in the private sector. Since the 1990s, nine states have banned affirmative action practice in public universities and state governments. Though these bans have... View Details

Keywords: Inequality; Regulation; Law; Organizational Norm; CEO; Affirmative Action; Organizations; Private Sector; Equality and Inequality; Diversity; Race; Governing Rules, Regulations, and Reforms

Citation

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2008
Book

Greater Good: How Good Marketing Makes for Better Democracy

By: John A. Quelch and Katherine E. Jocz

Marketing has a greater purpose, and marketers, a higher calling, than simply selling more widgets, according to John Quelch and Katherine Jocz. In "Greater Good", the authors contend that marketing performs an essential societal function—and does so democratically.... View Details

Keywords: Economic Systems; Governing Rules, Regulations, and Reforms; Government and Politics; Marketing; Practice; Welfare

Citation

18 Mar 2001
Research & Ideas

The Essentials for Enlightened Experimentation

R&D systems for performing experiments that will generate the information needed to develop and refine products quickly. The challenges are managerial as well as technical: Organize For Rapid Experimentation Examine and, if necessary,... View Details

Keywords: by Stefan Thomke

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

fully in control of it because that dynamic is the product of the interaction between you and the other party, and sometimes more than one party…And since things are changing, then you can have an... View Details

Keywords: by Michael Watkins

19 Dec 2006
First Look

First Look: December 19, 2006

theory, we show how and why these anomalies may occur when cross elasticities are estimated for pairs of brands that are substitutes. We empirically examine these issues in the context of the widely used Multiplicative Competitive View Details

Keywords: Sean Silverthorne

Portrait Project

Jeff Norton

company, along with a fellow HBS graduate, to create a new kind of film experience for children: an interactive movie that allows kids to control the story. I worked obsessively on the project, sometimes to... View Details

01 Jun 2013
News

Five Bright Ideas

Article 26 of the UN's Universal Declaration of Human Rights, which is a driving force behind the founding of ALISON.com, the online education company Mike Feerick launched in 2007. Based in Ireland, ALISON (Advance Learning Interactive... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

Transforming Lending and Shaping a New Era of Small Business Opportunity By Karen G. Mills [A] business owner has one system, perhaps QuickBooks or Xero, for their accounting software, one portal for bank transactions, another like HubSpot for marketing, and a separate... View Details

Keywords: by Martha Lagace; Banking; Financial Services

24 Apr 2014
News

Seeing glass in a new light

buildings, dynamic glass dramatically increases flexibility in architectural design while reducing energy consumption. As CEO of View Dynamic Glass, Mulpuri has succeeded in taking this 50-year-old nanotechnology to market and is leading the intelligent View Details

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the... View Details

Keywords: by Deborah Blagg; Service

Willis H. Carrier

Carrier was a pioneer in the field of mechanical refrigeration. Perfecting an air cooling system, Carrier first introduced air conditioning to theaters in the 1930’s and later went on to develop elaborate, but affordable, air conditioning View Details

Keywords: Fabricated Goods

Profile

Jeremy Andrus

Is control an elusive goal in such a fast-growing company? Being in a growing company can be uncomfortable sometimes, because everything changes so fast. What you did six months ago in terms of how the business is structured, how you... View Details

Keywords: Entrepreneurship; Consumer Products; Entertainment / Media

05 Sep 2007
First Look

First Look: September 5, 2007

latter to price lower and thereby increase total consumer traffic. Download the paper: http://www.hbs.edu/research/pdf/08-010.pdf Exclusivity and Control Authors:Andrei Hagiu and Robin S. Lee Abstract We analyze platform competition for... View Details