Filter Results
:
(175)
Show Results For
- All HBS Web (271)
- Faculty Publications (77)
Show Results For
- All HBS Web (271)
- Faculty Publications (77)
Sort by
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
capacity to fulfill the high volume of orders is going to be challenging for many retailers and third-party logistics companies. Some companies like Walmart are adding pop-up centers for online View Details
- August 2000 (Revised February 2003)
- Case
Borders Group, Inc.
By: Zeynep Ton and Ananth Raman
Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it...
View Details
Keywords:
Supply Chain Management;
Customer Value and Value Chain;
Distribution Channels;
Service Operations;
Business Growth and Maturation;
Economic Growth;
Industry Growth;
Growth and Development;
Internet;
Business Model;
Order Taking and Fulfillment;
Supply and Industry;
Retail Industry;
Publishing Industry
Ton, Zeynep, and Ananth Raman. "Borders Group, Inc." Harvard Business School Case 601-037, August 2000. (Revised February 2003.)
- May 2004 (Revised July 2004)
- Case
Clarence Saunders: The Comeback King
By: Nitin Nohria and Bridget Gurtler
Follows the rise and fall of the founder of the modern supermarket, Clarence Saunders. Prior to 1915, all staple shopping took place in the market or general store, where a clerk behind a counter pulled items from shelves for customers , measured them from a barrel, or...
View Details
Keywords:
Inflation and Deflation;
Mission and Purpose;
Business Processes;
Leadership;
Consumer Behavior;
Leadership Style;
Advertising;
Customer Relationship Management;
Customer Value and Value Chain;
Order Taking and Fulfillment
Nohria, Nitin, and Bridget Gurtler. "Clarence Saunders: The Comeback King." Harvard Business School Case 404-070, May 2004. (Revised July 2004.)
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave...
View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Business School Case 818-105 Chewy.com (B) Cohen and Chewy’s other board members decided to fully insource order fulfilment and commenced building an order View Details
Keywords:
Dina Gerdeman
- 10 Jul 2000
- Research & Ideas
The State of the Markets
unexecuted orders on our books. Under this system, those orders would simply be rotated to our next partner and be completed." Global vendors whom the investor calls directly to execute a transaction....
View Details
Keywords:
by James E. Aisner
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies how meaning is built at work and...
View Details
- 22 Jan 2001
- Research & Ideas
Control Your Inventory in a World of Lean Retailing
with high variance. (See the exhibit "A Better Way to Manage Inventory.") The first test shows a scenario in which a manufacturer is most concerned about keeping its big retail customers happy by maintaining very high order...
View Details
- 30 Apr 2013
- First Look
First Look: April 30
Publications 2006 Harvard Business Review Press What You're Really Meant to Do: A Road Map for Reaching Your Unique Potential By: Kaplan, Robert Steven Abstract—How do you create your own definition of success-and reach your unique potential? Building a View Details
Keywords:
Sean Silverthorne
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
Taking a risk by breaking with standard operating procedure can make your company more innovative. Credit: maxsattana In addition to creating a new company that is disrupting the status quo, many founders are also challenging the old norms of how businesses operate in...
View Details
Keywords:
by Julia B. Austin
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
items. Meanwhile, Target and Walmart smartly deployed their formidable power over suppliers and the more than 7,000 large format retail stores between them to out-compete and out serve Amazon’s fewer than 200 North American fulfillment...
View Details
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
firm that provides capital advisory services to mid-sized, privately-held companies. Constantini cited his development of a company, Boston Financial, as one of his most rewarding projects. "I was able to do some creative, innovative things in View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
two-fold, Lakhani added. It means fulfilling the public mission of an informed citizenry as well as also the private mission of enabling innovation. In terms of building government IT infrastructure, Data.gov demonstrates a way to be...
View Details
- 05 Jul 2011
- First Look
First Look: July 5
Eisenmann and Lauren BarleyHarvard Business School Case 811-055 In October 2010, Triangulate's founder/CEO must determine what product features to develop and what marketing programs to pursue in order to boost the odds of successfully...
View Details
Keywords:
Sean Silverthorne
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
"It's really a push-pull. I don't think this is an area where the technology is not there
. It's more about whether people are ready to give up something in order to get something," Nishar said. Horowitz agreed that users...
View Details
Keywords:
by Julie Jette
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by insisting on the importance of...
View Details
Keywords:
by Julie Battilana
- 21 Apr 2011
- Research & Ideas
Searching for Better Practices in Social Investing
In order to garner the capital necessary to foot the bill for social change, nonprofits need to think less about traditional grants and more in terms of innovation--and so do the organizations that fund them. This was a key message from...
View Details
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
McKinsey to found Acorn Systems where he developed software to incorporate time equations into ABC. The software modeled how, for example, the time to process a customer order would vary depending on whether it was a standard or a custom...
View Details
Keywords:
by Sarah Jane Gilbert
- 03 May 2016
- First Look
First Look, May 3, 2016
take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious than a new way to find a restaurant or a smart phone you can wear on your wrist. Amy C. Edmondson and Susan...
View Details
Keywords:
Sean Silverthorne
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
A worker seeks fulfillment in a new job involving expanded skills and responsibilities. The dilemma: Without prior experience in the field, how can she prove her capability to a potential employer? The challenge is even more daunting for...
View Details