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Show Results For
- All HBS Web
(12,248)
- People (21)
- News (3,796)
- Research (7,037)
- Events (62)
- Multimedia (59)
- Faculty Publications (5,732)
- May 1989
- Case
Hercules Incorporated: The Pyrrhidone Operation
Schaack, Christian. "Hercules Incorporated: The Pyrrhidone Operation." Harvard Business School Case 189-143, May 1989.
- 1975
- Text Book
Operations Management: Text and Cases
By: Paul Marshall, William Abernathy, Jeffrey G. Miller, Richard P. Olsen, Richard S. Rosenbloom and D. Daryl Wyckoff
Marshall, Paul, William Abernathy, Jeffrey G. Miller, Richard P. Olsen, Richard S. Rosenbloom, and D. Daryl Wyckoff. Operations Management: Text and Cases. Homewood, IL: Richard D. Irwin, 1975.
- November 1980
- Background Note
Overview of IBM Operating Systems
Cash, James I., Jr. "Overview of IBM Operating Systems." Harvard Business School Background Note 181-044, November 1980.
- 2019
- Introduction
Operations in an Omnichannel World
By: Antonio Moreno and Santiago Gallino
Moreno, Antonio, and Santiago Gallino. "Operations in an Omnichannel World." Introduction to Operations in an Omnichannel World. Vol. 8, edited by Santiago Gallino and Antonio Moreno, 1– 11. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- March 1985 (Revised July 1986)
- Background Note
Foreign Operations Accounting and Analysis
By: David F. Hawkins
Keywords: International Accounting
Hawkins, David F. "Foreign Operations Accounting and Analysis." Harvard Business School Background Note 185-063, March 1985. (Revised July 1986.)
- June 1993 (Revised December 1993)
- Case
Hewlett-Packard Co.: European Remarketing Operation
By: John A. Quelch
Quelch, John A., and Elie Claude Cohen. "Hewlett-Packard Co.: European Remarketing Operation." Harvard Business School Case 593-110, June 1993. (Revised December 1993.)
- June 2002
- Article
Assessing Operating Cash Flow Quality
By: David F. Hawkins
Hawkins, David F. "Assessing Operating Cash Flow Quality." Accounting Bulletin, no. 107 (June 2002).
- Teaching Interest
Technology and Operations - MBA Required Curriculum
By: Ryan W. Buell
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details
- Teaching Interest
Technology and Operations - MBA Required Curriculum
By: Feng Zhu
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of... View Details
- Teaching Interest
Technology and Operations – MBA Required Curriculum
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details
- February 2020
- Course Overview Note
Managing Service Operations
By: Ryan W. Buell
Buell, Ryan W. "Managing Service Operations." Harvard Business School Course Overview Note 620-090, February 2020.
- Fast Answer
Managing Global Operations
Use these resources to jump start your MGO course project. We encourage you to fully utilize Baker Library Services for in-depth project research support. I need to learn more about… Databases... View Details
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- April 2006 (Revised April 2008)
- Course Overview Note
Managing Service Operations: Understanding the Customer Operating Role
By: Frances X. Frei
Describes Managing Service Operations: Understanding the Customer Operating Role, a second-year MBA course that consists of three modules. The first module, Conceptualizing the Customer Operating, explores the operational challenges and opportunites of managing... View Details
Keywords: Service Operations
- 2021
- Working Paper
Kidney Exchange: An Operations Perspective
By: Itai Ashlagi and Alvin E. Roth
Many patients in need of a kidney transplant have a willing but incompatible (or poorly matched) living donor. Kidney exchange programs arrange exchanges among such patient-donor pairs, in cycles and chains of exchange, so each patient receives a compatible kidney.... View Details
Ashlagi, Itai, and Alvin E. Roth. "Kidney Exchange: An Operations Perspective." NBER Working Paper Series, No. 28500, February 2021.
- May 1996
- Background Note
The GM's Operational Challenge: Managing Through People
By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
- 2022
- Book
Tutorials in Operations Research: Emerging and Impactful Topics in Operations
By: Mabel Chou, Hise O. Gibson and Bradley Staats
Chou, Mabel, Hise O. Gibson, and Bradley Staats, eds. Tutorials in Operations Research: Emerging and Impactful Topics in Operations. Catonsville, MD, USA: Institute for Operations Research and the Management Sciences (INFORMS), 2022.
- 12 Jan 2004
- Research & Ideas
Does Your HQ Operation Fit With Corporate Strategy?
The specter of "headquarters" usually looms large in the business world's imagination, but few managers—and few CEOs, especially new CEOs—understand how size, structure, and performance of headquarters interact. To investigate, Harvard Business School senior... View Details
Keywords: by Martha Lagace
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
By: Ryan W. Buell
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details