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All HBS Web
(954)
- People (3)
- News (304)
- Research (504)
- Multimedia (8)
- Faculty Publications (87)
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- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the...
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by Martha Lagace
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
It's the most wonderful time of the year—or that's how the song goes. But this year's decline in retail sales has resulted in definitely uncheery employee layoffs and payroll cuts, a trend that is likely to continue. While the vicious...
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- Article
Power to the People
By: Eric D. Werker
Every nongovernmental organization has a mission statement. For example, CARE, one of the world's largest and best-funded NGOs, explains its mission as serving "individuals and families in the poorest communities in the world. Drawing strength from our global... View Details
Keywords:
Mission and Purpose;
Food;
Service Operations;
Inflation and Deflation;
Experience and Expertise;
Economic Slowdown and Stagnation;
Knowledge;
Poverty;
Agribusiness;
Diversity;
Non-Governmental Organizations;
Innovation and Invention;
India
Werker, Eric D. "Power to the People." Foreign Policy, no. 169 (November–December 2008).
- June 2001 (Revised May 2002)
- Case
Spir-It, Inc. (B): Managing People
When Jack Sindler founded Spir-it, Inc. in 1934, he was the company's sole employee. By 1999, Sindler's firm more than survived its first 55 years. Employment was up to nearly 200, with facilities in two states and work done in three shifts. The product line--which had...
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Keywords:
Growth Management;
Production;
Business Growth and Maturation;
Interpersonal Communication;
Logistics;
Human Resources;
Diversity Characteristics;
Manufacturing Industry
Spear, Steven J. "Spir-It, Inc. (B): Managing People." Harvard Business School Case 601-091, June 2001. (Revised May 2002.)
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
intuits a developing bottleneck in the assembly line and creates a fix before a problem occurs. It's also the CEO who draws on years of experience to solve a strategy imbroglio that has paralyzed top staff. It's the venture capitalist—who...
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by Dorothy Leonard & Walter Swap
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment...
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by James Heskett
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
asynchronous communication. The loss of real-time chatter didn’t impact the daily schedules of machine operators and other workers handling noncollaborative tasks. They used email and other asynchronous tools to keep the lines of...
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by Michael Blanding
- November 10, 2022
- Article
5 Ways Startups Can Prepare for a Recession
By: Lou Shipley
Startups face unique challenges during economic downturns. They typically aren’t yet profitable and so are reliant on outside funding—and therefore are especially exposed when macroeconomic conditions change. To make it through a recession, startup CEOs should hit the...
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Keywords:
Entrepreneurship;
Organizational Culture;
Sales;
Customer Focus and Relationships;
Decisions;
Inflation and Deflation;
Financial Crisis;
Employee Relationship Management;
Business Startups;
Credit
Shipley, Lou. "5 Ways Startups Can Prepare for a Recession." Harvard Business Review Digital Articles (November 10, 2022).
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
“where people live, learn, work, and play.” Many firms acknowledge the importance of employee health to their bottom lines, and have also started taking steps to improve their consumer health and environmental health footprints. Target,...
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- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
employees' eroding sense of loyalty and cynicism over the growing gap between the compensation of those at the top and those on the front lines all indicate that value distribution must change. The rapid...
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- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
midfield dictates the pace of play, gives its forwards and defenders more time to set up their plays, and breaks up attacks by the opposing team's front line. In business, it's not fashionable to concentrate on midfield. Focus, we are...
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- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
This scenario, inspired by a Harvard Business School case, may ring familiar. It raises an increasingly prevalent, and difficult, management issue: how much information to share and when to share it. You look up to find the concerned face of a key View Details
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by Paul Michelman
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss...
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by Robert S. Kaplan & David P. Norton
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
clear sense from the courts of exactly where the dividing line between platforms and employers might be." In some ways Uber doesn't look like a traditional company—but it does have a corporate headquarters, in San Francisco....
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- September 1993 (Revised January 1997)
- Case
Serengeti Eyewear: Entrepreneurship Within Corning, Inc.
By: David A. Garvin and Jonathan West
An entrepreneurial division within Corning, Serengeti Eyewear, has grown rapidly in its brief 10-year history. Now it must decide whether to launch a new line of sunglasses and take on the industry leader. The company has prospered by developing and cultivating...
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Keywords:
Organizational Design;
Management Style;
Competitive Strategy;
Customer Relationship Management;
Employee Relationship Management;
Business and Stakeholder Relations;
Talent and Talent Management;
Corporate Entrepreneurship;
Manufacturing Industry
Garvin, David A., and Jonathan West. "Serengeti Eyewear: Entrepreneurship Within Corning, Inc." Harvard Business School Case 394-033, September 1993. (Revised January 1997.)
- Research Summary
Current Research
Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details
- December 1998
- Case
Pioneer Hi-Bred: Turning Seeds Into Factories
By: F. Warren McFarlan and Melissa Dailey
The agricultural sector is among the preeminent information technology users in our economy," exclaimed an August 1998 Forbes ASAP survey of the U.S. economy's best and worst users of information technology (IT). The survey designated Pioneer Hi-Bred International,...
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Keywords:
Agribusiness;
Multinational Firms and Management;
Information Management;
Infrastructure;
Business Strategy;
Information Technology;
Agriculture and Agribusiness Industry;
Iowa
McFarlan, F. Warren, and Melissa Dailey. "Pioneer Hi-Bred: Turning Seeds Into Factories." Harvard Business School Case 399-095, December 1998.
- July 2024
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the...
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- 17 Oct 2011
- Research & Ideas
How ‘Hybrid’ Nonprofits Can Stay on Mission
curing societal ills. In reality, though, the line between the two is growing blurrier. "In the not-for-profit sector, a number of organizations are trying to be less dependent on donations and grants," says Julie Battilana, an associate...
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by Carmen Nobel