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Show Results For
- All HBS Web
(757)
- People (1)
- News (205)
- Research (432)
- Events (1)
- Multimedia (5)
- Faculty Publications (104)
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- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
that many. Under the "self-management" initiative, employees were trained and given new technology to enable them to hire, train, and supervise their new colleagues; manage the day-to-day inventory... View Details
Keywords: by James Heskett
- Article
What's Your Language Strategy?: It Should Bind Your Company's Global Talent Management and Vision
By: Tsedal Neeley and Robert Steven Kaplan
Language pervades every aspect of organizational life. Yet leaders of global organizations—where unrestricted multilingualism can create friction—often pay too little attention to it in their approach to talent management. By managing language carefully, firms can hire... View Details
Neeley, Tsedal, and Robert Steven Kaplan. "What's Your Language Strategy? It Should Bind Your Company's Global Talent Management and Vision." R1409D. Harvard Business Review 92, no. 9 (September 2014): 70–76.
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
influence on the decision. That’s all well and good—until factors like cultural issues and employee power begin to creep into the picture. For example, the state has had power but only now seems to be exhibiting higher levels of interest... View Details
Keywords: by James Heskett
- August 2012
- Supplement
Albert 'Jack' Stanley in Nigeria (C)
By: Lena G. Goldberg and Annelena Lobb
The international joint venture that successfully bid for $6 billion in contracts to build LNG trains on Nigeria's Bonny Island became entangled in a widening bribery and corruption probe triggered by an unrelated accusation against an employee of one of the JV... View Details
Keywords: Ethics; Crime and Corruption; Cross-Cultural and Cross-Border Issues; Governance Compliance; Law; Joint Ventures; Business Subsidiaries; Government Legislation; Rail Industry; Nigeria; United States; United Kingdom
Goldberg, Lena G., and Annelena Lobb. "Albert 'Jack' Stanley in Nigeria (C)." Harvard Business School Supplement 313-019, August 2012.
- March 2019
- Article
When Does Advice Impact Startup Performance?
By: Aaron Chatterji, Solène Delecourt, Sharique Hasan and Rembrand Koning
Why do some entrepreneurs thrive while others fail? We explore whether the advice entrepreneurs receive about managing their employees influences their startup's performance. We conducted a randomized field experiment in India with 100 high-growth technology firms... View Details
Keywords: Entrepreneurial Management; Field Experiment; Peer Effects; Entrepreneurial Ecosystems; Advice; Management Style; Management Practices and Processes; Knowledge Dissemination; Entrepreneurship; Performance; India
Chatterji, Aaron, Solène Delecourt, Sharique Hasan, and Rembrand Koning. "When Does Advice Impact Startup Performance?" Strategic Management Journal 40, no. 3 (March 2019): 331–356.
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
second phase involved bringing in lecturers to discuss with employees how to study and manage learning the language. The last phase was encouraging workers to use English in meetings. In line with a do-it-yourself culture, one early... View Details
Keywords: by Kim Girard
- August 2011 (Revised December 2013)
- Case
Albert 'Jack' Stanley in Nigeria (A)
By: Lena G. Goldberg and Chad M. Carr
The international joint venture that successfully bid for $6 billion in contracts to build LNG trains on Nigeria's Bonny Island became entangled in a widening bribery and corruption probe triggered by an unrelated accusation against an employee of one of the JV... View Details
Keywords: Crime and Corruption; Ethics; Governing Rules, Regulations, and Reforms; Globalization; Governance Compliance; Energy Industry; Nigeria; Europe; United States
Goldberg, Lena G., and Chad M. Carr. "Albert 'Jack' Stanley in Nigeria (A)." Harvard Business School Case 312-034, August 2011. (Revised December 2013.)
- April 1989 (Revised March 1990)
- Case
Burlington Northern (B)
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
- 2024
- Working Paper
The Wade Test: Generative AI and CEO Communication
By: Prithwiraj Choudhury, Bart S. Vanneste and Amirhossein Zohrehvand
Can generative artificial intelligence (AI) transform the role of the CEO by effectively automating CEO
communication? This study investigates whether AI can mimic a human CEO and whether employees’
perception of the communication’s source matter. In a field... View Details
Choudhury, Prithwiraj, Bart S. Vanneste, and Amirhossein Zohrehvand. "The Wade Test: Generative AI and CEO Communication." Harvard Business School Working Paper, No. 25-008, August 2024.
- 17 May 2011
- Working Paper Summaries
The Consequences of Mandatory Corporate Sustainability Reporting
Keywords: by Ioannis Ioannou & George Serafeim
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and... View Details
Keywords: Sean Silverthorne
- September 2012 (Revised May 2013)
- Case
Automating the Paris Subway (A)
By: Michel Anteby, Elena Corsi and Emilie Billaud
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details
Keywords: Change Management; Technological Innovation; Rail Transportation; Labor Unions; Job Cuts and Outsourcing; Conflict Management; Rail Industry; Transportation Industry; Paris
Anteby, Michel, Elena Corsi, and Emilie Billaud. "Automating the Paris Subway (A)." Harvard Business School Case 413-061, September 2012. (Revised May 2013.)
- August 2023
- Article
Status and Mortality: Is There a Whitehall Effect in the United States?
By: Tom Nicholas
The influential Whitehall studies found that top-ranking civil servants in Britain experienced lower mortality than civil servants below them in the organizational hierarchy due to differential exposure to workplace stress. I test for a Whitehall effect in the United... View Details
Nicholas, Tom. "Status and Mortality: Is There a Whitehall Effect in the United States?" Economic History Review 76, no. 3 (August 2023): 1191–1230.
- April 2004 (Revised August 2004)
- Teaching Note
BuildingBlocks International
BuildingBlocks International (BBI) plans to accomplish its mission to help children in developing countries succeed in school by bringing management expertise to local organizations. Two years after founding BBI, however, the team hasn't figured out exactly how to make... View Details
- March 2013
- Teaching Note
Automating the Paris Subway (TN) (A) & (B)
By: Michel Anteby and Ayn Cavicchi
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
against salaries at regional banks, allowing these workers to earn more than they otherwise would. Contract employees also receive the same training and benefits as other Recruit employees, with the same... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- July 2002
- Case
Federal Reserve Bank of Chicago's Mentoring Program, The (A)
By: David A. Thomas and Gina Carioggia
Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,... View Details
Keywords: Design; Training; Human Resources; Employee Relationship Management; Public Ownership; Planning
Thomas, David A., and Gina Carioggia. "Federal Reserve Bank of Chicago's Mentoring Program, The (A)." Harvard Business School Case 403-019, July 2002.
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
information systems. "We had so many people in the company who wanted to help but who weren't trained to help," Neeleman told the New York Times. "We had an emergency control center full of people who didn't know what to... View Details
- 17 Oct 2011
- Research & Ideas
How ‘Hybrid’ Nonprofits Can Stay on Mission
organization ended up hiring a mix of social workers, sociologists, anthropologists, bankers, and economists. The idea was that these seasoned employees would complement each other with their disparate backgrounds, after View Details
Keywords: by Carmen Nobel
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
needed an advocate in case of a serious health problem. In a sense, we needed inclusion and “voice” just as much as the employees Amy Edmondson wrote about in her book, The Fearless Organization. We needed access to the medical system and... View Details
Keywords: by James Heskett