Publications

June 2008
Case

Threadless: The Business of Community

By: Karim R. Lakhani and Zahra Kanji

Threadless.com, the online, Chicago-based t-shirt company, was not your typical fashion apparel company. The company, run by Jake Nickell, Jacob DeHart, and Jeffrey Kalmikoff, turned the fashion business on its head by enabling anyone to submit designs for t-shirts and... View Details

Keywords: Business Model; Business Startups; Innovation and Invention; Product Design; Partners and Partnerships; Social and Collaborative Networks; Apparel and Accessories Industry

Forthcoming
Article

Communication within Firms: Evidence from CEO Turnovers

By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun

This paper uses novel, firm-level communication measures derived from communications metadata several months before and after a CEO transition for 102 firms to study whether and how this organizational event is reflected in employees’ communication flows. We find that... View Details

Keywords: Information; Communication; Management Succession; Organizational Change and Adaptation; Alignment

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September 1987 (Revised June 1988)
Case

Lorin Communications Corp.

By: W. Earl Sasser and Lucy N. Lytle

Keywords: Communications Industry

October 2007 (Revised February 2010)
Case

Adelphia Communications Corp.'s Bankruptcy

By: Stuart C. Gilson and Belen Villalonga

In 2002, a massive accounting fraud and corporate looting scandal involving the founding Rigas family made Adelphia the 11th largest bankruptcy case in history, and the third-after WorldCom and Enron-among those triggered by fraud. Set in 2005, when Adelphia is... View Details

Keywords: Family Business; Restructuring; Crime and Corruption; Insolvency and Bankruptcy; Corporate Governance; Governance Controls; Family Ownership

Web

Community Values | About

Community Values At Harvard Business School we believe that leadership and values are inseparable. The teaching of ethics here is explicit, not implicit, and our community values of mutual respect, honesty... View Details

02 Jan 2020
News

Empowering Rural Communities

nor would it be limited by the financial restrictions that govern nonprofit electrical cooperatives. Instead, it would have both the incentive and the flexibility to bring renewable power to communities that would benefit economically... View Details

Keywords: April White; Electric Power Generation, Transmission, Distribution; Utilities

01 Oct 1998
News

A Community Investment

HBS and community leaders. Fred Clark: The Class of 1973 lived through and learned from the civil rights movement and the promise of an open, fair, and vibrant society as articulated by Dr. Martin Luther King, Jr. After seeing some of the... View Details

January 1983 (Revised June 1985)
Case

Mary Kay Cosmetics, Inc.: Marketing Communications

By: John A. Quelch

Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's sales force of beauty consultants. View Details

Keywords: Marketing Communications; Salesforce Management; Decision Making; Performance Effectiveness; Management Teams; Beauty and Cosmetics Industry; United States

Web

Campus & Community | About

Campus & Community Take A Tour A Vital Residential Community A Campus Built on Philanthropy A Commitment to Sustainability 1927 Harvard Business School campus constructed 270 + Full-time faculty and 1,450+... View Details

Web

The HBS Community - MBA

The HBS Community At HBS, breakthrough moments can happen any time: in a late-night discussion among peers, during a journey along India's east coast, in service to a neighborhood nonprofit, or simply while relaxing in a Spangler lounge... View Details

28 Mar 2017
Video

Joining the LGBT Community at HBS

2011
Book

Communities and Organizations

By: Christopher Marquis, Michael Lounsbury and Royston Greenwood

February 2001 (Revised April 2002)
Case

Dialpad Communications (B)

By: Alan D. MacCormack and Kerry Herman

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; California

February 2001 (Revised August 2001)
Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman

Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California

October 1994
Case

ABRY Communications (A)

By: Jeffrey F. Rayport

June 1978 (Revised August 1991)
Case

Williamstown Community Hospital

By: Regina E. Herzlinger

Keywords: Health Industry

summer 1974
Article

Communes in Cities

By: R. M. Kanter

Keywords: Relationships

13 Jul 2015
News

A commitment to community

The first person in his family to attend college, James Jackson III (MBA 2016) has gained a broader world view at HBS and he remains committed to enabling others to succeed. (Published July 2015) View Details

2019
Working Paper

Why Do User Communities Matter for Strategy?

By: Sonali K. Shah and Frank Nagle

User communities represent a unique organizing structure for the exchange of ideas and knowledge. They are organizations composed primarily of users working collaboratively, voluntarily, and with minimal oversight to freely and openly develop and exchange knowledge... View Details

Keywords: Strategic Management; Knowledge Sharing; Collaborative Innovation and Invention; Organizations; Knowledge Use and Leverage; Strategy