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- All HBS Web
(694)
- People (1)
- News (199)
- Research (382)
- Events (2)
- Multimedia (2)
- Faculty Publications (178)
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- September 2019
- Case
Starling Trust Sciences: Measuring Trust in Organizations
By: Aiyesha Dey, Jonas Heese and James Weber
Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their... View Details
Keywords: Behavioral Analytics; Financial Institutions; Banks and Banking; Entrepreneurship; Strategy; Banking Industry; Consulting Industry; Information Technology Industry; United States; United Kingdom
Dey, Aiyesha, Jonas Heese, and James Weber. "Starling Trust Sciences: Measuring Trust in Organizations." Harvard Business School Case 120-006, September 2019.
- 01 Oct 2001
- Research & Ideas
Five Questions for Stuart Gilson
the process. In the U.S., bankruptcy can also be used to revitalize the business—for example, by allowing companies to reject unfavorable leases, or sell unwanted assets in a competitive auction. The second reason to restructure is to... View Details
Keywords: by Sean Silverthorne
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
Summing Up Basic conclusions that can be drawn from responses to this month's column are that it may or may not be useful to try to legislate accounting transparency. But such efforts address symptoms, not causes, of behaviors leading to purposely misleading financial... View Details
Keywords: by James Heskett
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
went to Washington, I saw a tremendous need for fact-based analysis to inform policymaking” Last spring, Toffel sought to change that by taking the unusual step of convening academics and government regulators in the same room for a... View Details
Keywords: by Michael Blanding
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
important." Scott Lichtman agrees, pointing out that "to be efficient in this fast-moving era rather requires longer-term investment in skills and strategy adoption by longstanding employees... View Details
Keywords: by James Heskett
- 01 Jul 2002
- Research & Ideas
What it Takes to Lead Through Turmoil
improvisational theater." When chief executive Scott McNealy decided to push Sun Microsystems beyond workstation sales and into service and other opportunities around the Internet, every department in the company came up with ideas... View Details
Keywords: by Sean Silverthorne
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
those who cater to them, are willing to give it. As Sharath K put it, "Leadership needs to be learned by experimentation over a lifetime." There is perhaps too little emphasis on the development of self-knowledge. Wendy-Anne... View Details
Keywords: by Jim Heskett
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the... View Details
Keywords: by Jim Heskett
- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s... View Details
Keywords: by James Heskett
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
Microsystems, is a futurist who had it right: ‘Privacy? Get over it!” Did Scott McNeely have a point? Has the issue been rendered moot by the very nature of information technology itself and the possibility... View Details
- 27 Apr 2015
- Lessons from the Classroom
Leadership Lessons From Outer Space
Spangler Auditorium at HBS. Hands-off is Virts' usual management style in the space station, he said, considering the pedigrees of the current crew. His colleagues and bunkmates include former ISS commander Scott Kelly; Anton Shkaplerov,... View Details
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? How Important Is "Executive... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details
Keywords: by James Heskett
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
from 2022 will help us start to understand the impact of these new technologies and, I hope, allow us to move forward in pursuing a more thoughtful, more evidence-driven vision of the digital future of health care. Ariel D. Stern is the Poronui Associate Professor of... View Details
Keywords: by HBS News
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
use it. In the paper, Luca, Edward L. Glaeser and Scott Duke Kominers (PhDBE 2011) of Harvard University, and PhD student Nikhil Naik of the Massachusetts Institute of Technology Media Lab, cite three trends that make cities particularly... View Details
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and... View Details
Keywords: by Sean Silverthorne
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
different ways by the time they get into junior high school. For girls, it's especially important to emphasize the importance of team skills, mathematics, science—"which are often not viewed as feminine pursuits and somehow get off... View Details
Keywords: by Martha Lagace
- 07 Feb 2011
- Lessons from the Classroom
Creating the Founders’ Dilemmas Course
how viable the dream. “We tackle the problems that are faced by almost any founder no matter what industry they are in, no matter what country they are in, and no matter what time frame they are in-boom or bust.” "We tackle the... View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
keep customers loyal . . . However, a customer base high in 'loyals' is a good indicator that you're doing something right." In Scott Bailey's opinion, "It seems to me that the positions . . . are really not at odds with one... View Details
Keywords: by James Heskett
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
as those by recently laid-off employees; he said his sales rose by 55 percent in 2008. Charles Burckmyer and Scott Noll have created a fund to buy companies that are now... View Details
Keywords: by Martha Lagace