Publications

July 2013
Teaching Note

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin

Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details

Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

negotiations—both in what to continue doing and what to adjust," says Wheeler. Even small changes, research has shown, can mean the difference between a negotiation that succeeds and one that fails. "Even improving skills View Details

Keywords: by Michael Blanding

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the... View Details

Keywords: by Jay Fitzgerald

23 May 2023
Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

empirically predicted with a machine learning model, suggests work by Shunyuan Zhang, an assistant professor at Harvard Business School, and collaborators. “Our research represents the first empirical attempt to characterize the... View Details

Keywords: by Kara Baskin

15 Apr 2024
Book

Struggling With a Big Management Decision? Start by Asking What Really Matters

what will work. Published with permission by Springer. Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits Lessons in... View Details

Keywords: by Dina Gerdeman

February 2023 (Revised June 2023)
Case

Doing Business in Santiago, Chile

By: Willis Emmons, Leonard A. Schlesinger and Ruth Costas

The case uses the example of the opening of the first IKEA furniture store in Chile – which is operated by Chilean group Falabella – to discuss the opportunities and challenges of doing business in the country. It gives readers an overview of Chile’s economic... View Details

Keywords: Business Cycles; Development Economics; Developing Countries and Economies; Economic Growth; Economic Sectors; Economy; Macroeconomics; Business History; Chile; Latin America

02 Jun 2010
What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

Summing Up Strategy, execution, and culture: Do we have our priorities right? First, my thanks to all of you who weighed in on the issues of the month regarding ways of thinking and asking questions about the relative importance of... View Details

Keywords: by Jim Heskett

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

a few that are surprising to people: One is authenticity benefits how we perform. One of the studies that I’ve done with a few colleagues shows that people doing an interview, if they are more authentic, which might mean answering... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

11 Aug 2022
Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

“People are struggling to make ends meet around the country, and success is often determined in part by uncontrollable factors that are complicated for parents to talk with their kids about.” What parents can View Details

Keywords: by Michael Blanding; Education

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

themselves much more than men, who tend to overestimate their performance. Showed more impatience than men and women, but their risk tolerance fell somewhere between men and women. Preferred solitary work. They were less likely to want to work with other people than... View Details

Keywords: by Michael Blanding

April 1976 (Revised April 2002)
Background Note

Learning by the Case Method

Helps students fully capitalize on the case method. Succinctly introduces the benefits, format, and process while offering lots of "how-to" advice. Widely used as an introductory handout for executive, MBA, and undergraduate courses. Describes how case discussion... View Details

Keywords: Cases; Learning

18 Jun 2012
Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

have worked on" —Max Bazerman A recent collaboration between Harvard Business School and the Harvard Kennedy School (HKS) reveals that you're much less likely to stereotype by gender if you apply an "evaluation nudge"—an... View Details

Keywords: by Maggie Starvish

March 2024
Case

Doing Business in Buenos Aires, Argentina

By: Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza and Zeke Gillman

This case examines the challenges and opportunities of doing business in Argentina. It highlights Argentina's economic and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses operating... View Details

Keywords: Business History; Business and Government Relations; Corporate Strategy; Transformation; Economy; Air Transportation; Air Transportation Industry; Transportation Industry; Argentina; Latin America; Buenos Aires