by Frank Nagle - Publications - Faculty & Research

30 Apr 2024
Video

What Managers Can Learn from Jazz Improvisation

03 Sep 2009
What Do You Think?

Are Retention Bonuses Worth the Investment?

after a merger." Tony Eckel said, "Properly applied, they are investments in the continuity and stability of the organization." Some were vehement in their opposition. "I view a retention bonus as a sort of blackmail View Details

Keywords: by Jim Heskett

02 Nov 2016
What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

Summing Up: Is Job Ownership Nature or Nurture? Employees increasingly are becoming “job renters.” For some, it is a disturbing trend. It doesn’t have to happen. And the phenomenon isn’t universal. These observations by respondents to... View Details

Keywords: by James Heskett

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details

Keywords: by Carmen Nobel

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

change fast enough for the U.S. to have the workers it needs in any near-term way.” Tema Frank went even further, commenting that “ we are still reliant on the human factor so a lot of potential productivity is wasted through bad... View Details

Keywords: by James Heskett; Computer; Technology

01 Oct 2001
Research & Ideas

Five Questions for Stuart Gilson

the process. In the U.S., bankruptcy can also be used to revitalize the business—for example, by allowing companies to reject unfavorable leases, or sell unwanted assets in a competitive auction. The second reason to restructure is to... View Details

Keywords: by Sean Silverthorne

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

three on their list of concerns. That’s the surprising finding in a new survey of boards of directors conducted by Harvard Business School professor Boris Groysberg and doctoral student Yo-Jud Cheng. “The concerns that ranked at the top... View Details

Keywords: by Michael Blanding

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about leadership can benefit from a reexamination. Tema Frank addressed a couple of these points when she... View Details

Keywords: by James Heskett; Service

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' promoted View Details

Keywords: by James Heskett; Retail

02 Jul 2014
What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

they: (1) are special, (2) are entrepreneurs first and leaders second, (3) or represent a kind of leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about leadership can benefit from a... View Details

Keywords: by James Heskett

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

doing something—usually donating money—to set it in motion. “My results suggest the more you treat the uninsured and the more you provide medical education the less likely you will be subject to these enforcement actions” But what if companies were given preferential... View Details

Keywords: by Michael Blanding

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

When Should Control Over a Brand Be Ceded to the Public? The verdict is in. Our hardly scientific poll has endorsed the name of Boaty McBoatface for the new research vessel being commissioned by the UK’s National Environment Research... View Details

Keywords: by James Heskett; Advertising

May 2014
Case

WeaveTech: High Performance Change

By: Michael Beer and Paul Swiercz

WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details

Citation

Educators

Purchase

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

people spend less time at work by empowering them to take decisions without 2- or 3- levels up approvals ." Tema Frank said that "we need to move to a system where people are compensated based on... View Details

Keywords: by James Heskett; Financial Services

10 Nov 2011
HBS Case

HBS Cases: Making Lincoln Center Cool Again

is knowing how to structure organizations" —Allen Grossman But controversy over the massive project persisted—an early dome-style design by Frank Gehry for the plaza was front-page fodder for critics.... View Details

Keywords: by Kim Girard; Entertainment & Recreation

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

appointments go wrong Let’s begin by taking a look at three examples of poor leadership at public companies and addressing what went wrong. Then, I will recommend five ways boards can ensure they appoint the right leader as CEO: General... View Details

Keywords: by Bill George

31 Oct 2017
Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

accumulate, perceptions can shift; for example, young boys in California and New Hampshire might believe that only women can become US senators, as they see the pair of female senators in each state. Bias can be unwound by changing... View Details

Keywords: by Rosabeth Moss Kanter

2008
Case

Thomas Green:Power, Office Politics and a Career in Crisis

By: W. Earl Sasser

The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis. Green and Davis disagree on work styles and market projections. Green believes the sales goals set by Davis are based... View Details

Keywords: Relationships; Personal Development and Career; Conflict and Resolution; Failure; Accounting; Creativity

Citation

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

company's share price plummeted. Trying to justify dozens of mistaken recommendations, analysts insisted that the New Economy was real, and then defended the notion by pointing to analysts at other banks who were making similar erroneous... View Details

Keywords: by D. Quinn Mills

March 2011
Case

Calveta Dining Services, Inc.: A Recipe for Growth?

By: James L. Heskett and Patricia Girardi

Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and built on his passion for food and traditional family values, the firm had enjoyed three decades of strong growth when... View Details