Filter Results
:
(145)
Show Results For
- All HBS Web (162)
- Faculty Publications (53)
Show Results For
- All HBS Web (162)
- Faculty Publications (53)
Sort by
- December 2012
- Article
The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line
By: Francesca Gino and Bradely R. Staats
What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing...
View Details
Keywords:
Outsourcing;
Job Cuts and Outsourcing;
Nonprofit Organizations;
Partners and Partnerships;
Development Economics;
Social Entrepreneurship;
Welfare;
Cooperation;
San Francisco
Gino, Francesca, and Bradely R. Staats. "The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line." Harvard Business Review 90, no. 12 (December 2012): 92–96.
- 07 Feb 2012
- First Look
First Look: February 7
http://www.hbs.edu/research/pdf/09-126.pdf Learning from My Success and from Others' Failure: Evidence from Minimally Invasive Cardiac Surgery Authors:Diwas KC, Bradley R. Staats, and Francesca Gino Abstract...
View Details
Keywords:
Sean Silverthorne
- 2017
- Working Paper
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance
By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more...
View Details
KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance." Harvard Business School Working Paper, No. 17-112, June 2017.
- Spring 2019
- Article
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the...
View Details
Keywords:
Teaming;
Teams;
Groups and Teams;
Knowledge Management;
Service Delivery;
Knowledge Use and Leverage
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
- 02 Oct 2007
- First Look
First Look: October 2, 2007
the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats,...
View Details
Keywords:
Martha Lagace
- 23 Sep 2008
- First Look
First Look: September 23, 2008
Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational...
View Details
Keywords:
Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. View Details
Keywords:
Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
misleading guides for the welfare effects of alternative fiscal policies. Download the paper: http://www.hbs.edu/research/pdf/11-113.pdf Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank Authors:Bradley R....
View Details
Keywords:
Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges. Jim's story-developed in...
View Details
Keywords:
Carmen Nobel
- 2010
- Working Paper
Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
By: Bradley R. Staats and Francesca Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition...
View Details
Keywords:
Employees;
Working Conditions;
Service Delivery;
Performance Productivity;
Financial Services Industry;
Japan
Staats, Bradley R., and Francesca Gino. "Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank." Harvard Business School Working Paper, No. 11-015, August 2010. (Revised May 2011.)
- 23 Aug 2016
- First Look
August 23, 2016
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. View Details
Keywords:
Sean Silverthorne
- April 2009
- Journal Article
Perspectives on the Productivity Dilemma
By: Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman and Sidney G. Winter
For more than a century, operations researchers have recognized that organizations can increase efficiency by adhering strictly to proven process templates, thereby rendering operations more stable and predictable. For several decades, researchers have also recognized...
View Details
Keywords:
Learning;
Innovation and Invention;
Knowledge Use and Leverage;
Operations;
Business Processes;
Organizational Change and Adaptation;
Performance Efficiency;
Performance Improvement;
Performance Productivity;
Adaptation
Adler, Paul S., Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman, and Sidney G. Winter. "Perspectives on the Productivity Dilemma." Journal of Operations Management 27, no. 2 (April 2009): 99–113.
- 14 Sep 2010
- First Look
First Look: September 14, 2010
experience suggests it may take several years. Download the paper: http://www.hbs.edu/research/pdf/11-020.pdf Working PapersWellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations Authors:David James Brunner, View Details
Keywords:
Sean Silverthorne
- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. View Details
Keywords:
Martha Lagace
- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:...
View Details
Keywords:
Martha Lagace
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Working PapersWellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton Abstract...
View Details
Keywords:
Martha Lagace
- June 2006 (Revised April 2007)
- Case
BioScale
By: H. Kent Bowen and Bradley R. Staats
In 2004, Mark Lundstrom must decide on a funding method and strategic approach for BioScale, a biotechnology company that he founded. BioScale has developed a microchip-based bioanalytical platform that can be used to detect very small concentrations of cells, viruses,...
View Details
Keywords:
Entrepreneurship;
Science-Based Business;
Capital;
Financing and Loans;
Partners and Partnerships;
Biotechnology Industry
Bowen, H. Kent, and Bradley R. Staats. "BioScale." Harvard Business School Case 606-100, June 2006. (Revised April 2007.)
- January 28, 2021
- Other Article
Lessons from the U.S.'s Rocky Vaccine Rollout
By: Robert S. Huckman and Bradley R. Staats
The rocky rollout of the COVID-19 vaccines is emblematic of many of the problems with the U.S. health care system. The United States is blessed with highly trained, excellent, and compassionate care providers and terrific research and development that has led to novel...
View Details
Keywords:
Health Care;
COVID-19;
Vaccines;
Operations Improvement;
Health Pandemics;
Health Care and Treatment;
Service Delivery;
Operations;
Performance Improvement;
Health;
Health Industry;
United States
Huckman, Robert S., and Bradley R. Staats. "Lessons from the U.S.'s Rocky Vaccine Rollout." Harvard Business Review Digital Articles (January 28, 2021).
- 2008
- Working Paper
Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem
By: Robert S. Huckman and Bradley R. Staats
Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we...
View Details
Keywords:
Experience and Expertise;
Learning;
Knowledge Acquisition;
Knowledge Use and Leverage;
Organizational Culture;
Performance Improvement;
Groups and Teams;
Familiarity;
India
Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
- February 2005
- Case
Bayside Motion Group (B)
By: H. Kent Bowen and Bradley R. Staats
Supplements the (A) case.
View Details
Bowen, H. Kent, and Bradley R. Staats. "Bayside Motion Group (B)." Harvard Business School Case 605-041, February 2005.