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- Faculty Publications (298)
Show Results For
- All HBS Web (379)
- Faculty Publications (298)
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
resource allocation lead to strategy failures? Can operations become a competitive advantage? Can "lean" Productions Methods Improve Service Industries? Bringing 'Lean' Principles to Service Industries Toyota and other top manufacturing companies have embraced,... View Details
- 2023
- Working Paper
Causal Interpretation of Structural IV Estimands
By: Isaiah Andrews, Nano Barahona, Matthew Gentzkow, Ashesh Rambachan and Jesse M. Shapiro
We study the causal interpretation of instrumental variables (IV) estimands of nonlinear, multivariate structural models with respect to rich forms of model misspecification. We focus on guaranteeing that the researcher's estimator is sharp zero consistent, meaning... View Details
Keywords: Mathematical Methods
Andrews, Isaiah, Nano Barahona, Matthew Gentzkow, Ashesh Rambachan, and Jesse M. Shapiro. "Causal Interpretation of Structural IV Estimands." NBER Working Paper Series, No. 31799, October 2023.
- 2022
- Working Paper
Measuring the Tolerance of the State: Theory and Application to Protest
By: Veli Andirin, Yusuf Neggers, Mehdi Shadmehr and Jesse M. Shapiro
We develop a measure of a regime's tolerance for an action by its citizens. We ground our measure in an economic model and apply it to the setting of political protest. In the model, a regime anticipating a protest can take a costly action to repress it. We define the... View Details
Keywords: Political Protests; Modeling And Analysis; Government and Politics; Conflict and Resolution
Andirin, Veli, Yusuf Neggers, Mehdi Shadmehr, and Jesse M. Shapiro. "Measuring the Tolerance of the State: Theory and Application to Protest." NBER Working Paper Series, No. 30167, June 2022.
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Working PapersPlatform Rules: Multi-Sided Platforms as Regulators Authors:Kevin J. Boudreau and Andrei Hagiu Abstract This paper provides a basic conceptual framework for interpreting non-price instruments used by multi-sided platforms... View Details
Keywords: Martha Lagace
- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
have missed a cracked button in inspection, we didn’t fold the collar up as requested by the customer, etc.” “No second grader says, ‘I want to work in dry cleaning when I grow up.’” “No second grader says, ‘I want to work in dry cleaning... View Details
- June 1981
- Supplement
AT&T Long Lines, Telemarketing, Video 3
Shapiro, Benson P. "AT&T Long Lines, Telemarketing, Video 3." Harvard Business School Video Supplement 881-513, June 1981.
- August 1980
- Supplement
AT&T Long Lines, Telemarketing, Video 2: National Account Manager Interviews
Shapiro, Benson P. "AT&T Long Lines, Telemarketing, Video 2: National Account Manager Interviews." Harvard Business School Video Supplement 880-511, August 1980.
- August 1996 (Revised October 1996)
- Case
Howard, Shea & Chan Asset Management (D): Sales Presentation
Provides the context and hard copy material to accompany a video sales presentation. Participants are asked to develop criteria for evaluating a sales presentation and then to apply the criteria to the video presentation. View Details
Shapiro, Benson P. "Howard, Shea & Chan Asset Management (D): Sales Presentation." Harvard Business School Case 597-024, August 1996. (Revised October 1996.)
- February 1993 (Revised March 1993)
- Background Note
United States from 1897 to 1969
Keywords: United States
Shapiro, Benson P. "United States from 1897 to 1969." Harvard Business School Background Note 593-083, February 1993. (Revised March 1993.)
- March 1990 (Revised September 1990)
- Supplement
Chase Manhattan Bank (K): List of Characters
Keywords: Banking Industry
Shapiro, Benson P. "Chase Manhattan Bank (K): List of Characters." Harvard Business School Supplement 590-094, March 1990. (Revised September 1990.)
- March 1990
- Case
Chase Manhattan Bank (E): The Institutional Bank
Shapiro, Benson P. "Chase Manhattan Bank (E): The Institutional Bank." Harvard Business School Case 590-088, March 1990.
- January 1989 (Revised February 1989)
- Case
Bella Beauty Products, Inc. (G)
Keywords: Beauty and Cosmetics Industry
Shapiro, Benson P. "Bella Beauty Products, Inc. (G)." Harvard Business School Case 589-084, January 1989. (Revised February 1989.)
- September 1988 (Revised February 1989)
- Case
Amalgamated Aluminum Alloy Division
Keywords: Mining Industry
Shapiro, Benson P. "Amalgamated Aluminum Alloy Division." Harvard Business School Case 589-035, September 1988. (Revised February 1989.)
- October 1988 (Revised February 1990)
- Case
Bella Beauty Products, Inc. (F)
Keywords: Beauty and Cosmetics Industry
Shapiro, Benson P. "Bella Beauty Products, Inc. (F)." Harvard Business School Case 589-034, October 1988. (Revised February 1990.)
- June 1988 (Revised February 1989)
- Case
Amalgamated Aluminum Pigments Division: The Technical Service Conundrum
Shapiro, Benson P. "Amalgamated Aluminum Pigments Division: The Technical Service Conundrum." Harvard Business School Case 588-078, June 1988. (Revised February 1989.)
- March 1987
- Background Note
Variety vs. Value: Two Generic Approaches to Product Policy
Shapiro, Benson P. "Variety vs. Value: Two Generic Approaches to Product Policy." Harvard Business School Background Note 587-119, March 1987.
- May 1986
- Case
U.S. Retail Coffee Market (A), Software Case
Shapiro, Benson P. "U.S. Retail Coffee Market (A), Software Case." Harvard Business School Case 586-134, May 1986.
- May 1986
- Case
Milford Industries (A), Software Case
Shapiro, Benson P. "Milford Industries (A), Software Case." Harvard Business School Case 586-132, May 1986.
- June 1984 (Revised July 1985)
- Background Note
The Marketing Process
Describes and explains the marketing process and its six phases: implementation, programming, allocating and budgeting, analysis and research, marketing planning, strategy formulation, and monitoring and auditing. View Details
Keywords: Marketing
Shapiro, Benson P. "The Marketing Process." Harvard Business School Background Note 584-146, June 1984. (Revised July 1985.)
- June 1984
- Supplement
Sedek Industries, Inc. (I)
Shapiro, Benson P. "Sedek Industries, Inc. (I)." Harvard Business School Supplement 584-140, June 1984.