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Show Results For
- All HBS Web
(1,145)
- People (2)
- News (344)
- Research (357)
- Events (2)
- Multimedia (10)
- Faculty Publications (74)
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- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
Airbnb founders realized they had a problem: the subpar photos that property owners were taking for Craigslist on their iPhones would never work for customers looking for an alternative to a hotel. “The first time a person goes on Airbnb,... View Details
- 08 Apr 2014
- First Look
First Look: April 8
Contrary to the view that non-core users and downward brand extensions pose a threat to the brand, this work investigates the conditions under which these non-core users enhance rather than dilute the brand image. A distinction between... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
ways: Make sure that subordinates of star team leaders are integrated. Use split-level meetings, virtual lunches, or whatever works to get facetime with people below the managers. Have short-term, objective... View Details
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
learned from her depression after a movie she worked on “bombed;” and how to be not necessarily happy all the time, but happier. Here's a transcript of the full conversation. Jeffrey Goldberg: Please join me in welcoming to the stage... View Details
Keywords: by HBS Staff
- 07 Sep 2012
- Working Paper Summaries
IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property
- 07 Nov 2006
- First Look
First Look: November 7, 2006
Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people... View Details
Keywords: Sean Silverthorne
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
Companies have been aspiring to bust silos for well over a decade, but growing demand for end-to-end customer experiences has made cross-functional work imperative. Roundtable participants agreed that digitally mature organizations are... View Details
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
the need for reporting on corporate misconduct, acting as a watchdog to help keep companies accountable for their actions. It comes at a time of upheaval in social media, with the rapid rise of TikTok, Elon Musk’s acquisition of Twitter, and Facebook parent Meta’s... View Details
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
their actions. They must learn to see their decisions and actions as working hypotheses that they can only validate by collecting feedback on their impact as expeditiously as possible. Leaders will be blindsided if they rely only on their... View Details
- 11 May 2010
- First Look
First Look: May 11
Author:Louis T. Wells Publication:AIB Insights 10, no. 1 (2010) An abstract is unavailable at this time. Download the Paper: http://www.people.hbs.edu/lwells/Insights.pdf Working PapersAgency Costs, Mispricing, and Ownership Structure... View Details
Keywords: Martha Lagace
- November 2022
- Teaching Note
Proximie: Using XR Technology to Create Borderless Operating Rooms
By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
success. The work has implications for hiring managers, business leaders, politicians, virtual influencer designers, and maybe even plastic surgeons. After all, it’s possible to use makeup to get higher... View Details
Keywords: by Kara Baskin
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
This tendency is pervasive: It affects the educated and the uneducated, those inflamed by passion for an issue as well as those who pride themselves on their cool-headed rationality. Virtually everyone can benefit from incorporating a... View Details
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
group of people around a mutual desire for change. “Effective agitators are able to draw attention to a problem and convince others that it requires both some corrective action and collective work to bring it about,” Battilana writes in... View Details
Keywords: by Carmen Nobel
- 21 Feb 2017
- First Look
First Look at New Research: February 21
explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details
Keywords: Carmen Nobel
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
the first project, we didn’t have a virtual team room, and didn’t have a rhythm for working together and organizing our work,” the interviewee said. “In the second project, we had a smoother teaming process... View Details
Keywords: by Kristen Senz
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a View Details
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
the service process rather than the line they’re waiting in. “Showing customers the work that’s being done to serve them can cause them to mind waiting less and value the service more,” he says. In virtual... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
Working PapersSilent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations Authors:James R. Detert and Amy C. Edmondson Abstract This article examines, in a series of three studies, how people... View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
departures of senior partners; and (c) the departures of senior partners have negative effects on the ability of funds to raise additional capital. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50943 Big History,... View Details
Keywords: Sean Silverthorne