Supermarkets - Publications - Faculty & Research

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

underlying framework that compels such partnerships as between a food bank in Mexico and a supermarket in the United States, providing insights into the DNA of a successful collaboration that are broadly applicable. Our excerpt from the... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

26 Jun 2000
Research & Ideas

Presentation Round-Up

lay-out of supermarkets is more or less the same no matter where you go. Various web sites today may try to differentiate themselves by offering a different experience to the consumer, Papa said, "but we find that people want all TVs to... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

the food that supermarkets and manufacturers and farmers can’t sell, recover it, and give it to people who could use a donation or reduced price meal. We are also trying to reverse decades of misguided thinking about what constitutes... View Details

Keywords: by Dina Gerdeman; Food & Beverage

14 Jul 2006
Op-Ed

The Case for Consumer-Driven Medicaid

for the private sector's consumer-driven experiences with lower-income populations, the experience of Whole Foods, a supermarket chain, is instructive. As of 2004, its employees, primarily blue collar, have saved $14 million in health... View Details

Keywords: by Regina E. Herzlinger

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

products accessible, installing checkout counters, and expanding product selection by tapping into national branding. Saunders, in essence, built the prototype of today's supermarket long before it became commonplace. At the other end of... View Details

Keywords: by Sean Silverthorne

07 Aug 2000
Research & Ideas

The Business of Biotech

as supermarkets and health clubs, could offer products alongside the more established sources like HMOs and pharmacies. Genzyme: Mara Aspinall (photo: courtesy Genzyme) A Healthy Controversy All this "cross-pollination"—whether... View Details

Keywords: by Julia Hanna; Biotechnology; Health; Technology

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave their homes, and the clothing store collocated with the View Details

Keywords: Re: Rajiv Lal; Retail

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

increasing their value. Denise Rickman grabs a magazine from the rack while in the supermarket checkout lane. Imran Jafar rides his scooter to work, enjoying the benefits of close-to-the-road transportation, exercise, and what sounds a... View Details

Keywords: by James Heskett

03 Feb 2009
First Look

First Look: February 3, 2009

to supermarket deli departments. In 2008, he was convinced that the time was right to make a big push in the fresh food area to satisfy consumers that were demanding more convenient, natural, good-tasting, and locally-grown foods. Taylor... View Details

Keywords: Martha Lagace

07 Jul 2014
Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a... View Details

Keywords: by Carmen Nobel; Retail

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

case:https://hbsp.harvard.edu/product/518066-PDF-ENG Harvard Business School Case 118-074 Whole Foods Under Amazon In August 2017, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from... View Details

Keywords: Dina Gerdeman

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

loyalty programs, and it is possible to get a good sample from them. We sampled one supermarket store and one supermarket chain. Q: I have at least three loyalty shopper cards in my wallet. What percentage... View Details

Keywords: by Manda Salls; Consumer Products; Retail

01 Jul 2019
Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

money by becoming the supermarket for all your travel needs. That has not been the case in the travel industry. Kost: Why is that? Teixeira: Hotels focus on customers from the time they enter their doors to when they leave. Airlines focus... View Details

Keywords: by Danielle Kost; Travel; Tourism

26 Feb 2014
Research & Ideas

How Grocery Bags Manipulate Your Mind

bags" participants were asked to imagine approaching a supermarket to do their grocery shopping with their own bags. The "without bags" group received nearly identical instructions, but nothing about bags was mentioned. All... View Details

Keywords: by Carmen Nobel; Retail

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

headed? If so, is the question of who should choose your boss becoming "a little irrelevant"? What do you think? Original Article Recent events surrounding the walkout of many of the 25,000 employees at Market Basket, a Massachusetts-based View Details

Keywords: by James Heskett; Food & Beverage

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

supermarket for "dolphin-safe" tuna, so Star-Kist decided to fish in safer waters and raised prices accordingly. In reality, even the most well-meaning customers didn't want to shell out more money for a can of tuna even if it... View Details

Keywords: by Martha Lagace

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

allocation plan. Where would the starting point be? A: It is well known that some marketing actions, such as supermarket promotions, deliver short-run results, whereas others, such as television advertising, deliver long-run results. Yet,... View Details

Keywords: by Sean Silverthorne

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

store closures around the country. Supermarkets are moving to much smaller formats, much more prepared foods, and healthy foods, because they are getting hit by many competitive threats that make large stores unprofitable. And now this... View Details

Keywords: by Sean Silverthorne; Retail

18 May 2010
First Look

First Look: May 18

case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket chain had adopted its own version of total quality... View Details