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- Faculty Publications (21)
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- All HBS Web (352)
- Faculty Publications (21)
- 01 Mar 2024
- News
On the Radar
Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to public health, animals, and crops. In recent decades,... View Details
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
more protection or benefits could purchase. For example, basic insurance pays for shared hospital rooms in Singapore, but only people who pay out of pocket or have private insurance can get private rooms. In... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2012
- First Look
First Look: November 13
services is much more widespread than has hitherto been appreciated. Drawing on concepts from research on scale economies and transaction costs, we develop a set of hypotheses about differences in the expected depth of internalization... View Details
Keywords: Sean Silverthorne
- Web
Recommended Reading - Advancing Racial Equity
but unquestionably awakened these most traditional and selective of American spaces. In the twentieth century, black youth were in the vanguard of the black freedom movement and educational reform. Upending the Ivory Tower illuminates how the Black Power movement,... View Details
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
startups, thus spinning the wheel of retailing again. The concept fell out of favor with the ascendancy of big box retailers, especially Walmart. Walmart gained such a dominant share, driving so many... View Details
- Web
John H. McArthur | About
committee memberships, and consulting posts in business, government, education, and health care organizations around the world. For many years, he served as chair of Boston’s Brigham and Women’s Hospital (BWH), which sparked a lifelong... View Details
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne
- 28 Mar 2016
- Blog Post
Why I Chose to Pursue an MD/MBA at Harvard
Children’s Hospital Boston on two research studies. I loved the fast-paced environment of the ED and interacting with patients. Then I went to Wesleyan University and studied history, literature, and philosophy in a program called the... View Details
- Web
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Aerospace/Defense Agriculture Auto Communications E-Commerce E-Education Energy Entertainment Financial Services Food/Beverage Health/Medical Hospitality Insurance Manufacturing Non-Profit Pharmaceuticals... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
see a ‘pandemic’ of bankruptcy filings in the near future,” Gilson says. “The pandemic analogy is particularly apt, in that if the number of new filings is sufficiently high, the bankruptcy courts, like hospitals treating COVID-19... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
pandemic. Consumers consider the brands they use to be trusted partners and look to them for information about the crisis and how it is affecting their companies, employees, and the products and services they provide. Brands should try to... View Details
Keywords: by Jill Avery and Richard Edelman
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
service.” One company that has been successful with IoT in health care is Philips, whose imaging division has created connected ultrasound and CT scan machines. Instead of just selling the machines to hospitals, the company has worked with View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
Toyota? With all the books and articles on Toyota, lean manufacturing, just-in-time, kanban systems, quality systems, etc. that came out in the 1980s and 90s, hasn't the topic been exhausted? Steven Spear: Well, this has been a... View Details
- Web
2022 Reunion Presentations - Alumni
customers are partitioned away from the operation, they are less likely to fully appreciate the work going on behind the scenes, causing them to place a lower value on the product or service being offered. To address this problem, leaders... View Details
- 17 Jan 2012
- First Look
First Look: January 17
full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
family-starting years, the demographics are slowly shifting. This year, HBS has more student moms than ever before. We now comprise 1% of the student body. When classmates found out I was pregnant, the first question would invariably be,... View Details
- 22 Feb 2022
- News
Breaking News
this platform so that other papers can come in? Maybe that means bringing in local investors and building a cap pooled fund at the state level so we can make other acquisitions. Maybe that means transitioning to a nonprofit, or spinning... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 06 Mar 2012
- First Look
First Look: March 6
requirements, reorienting the discussion around housing finance reform from keeping mortgage credit cheap to ensuring financial stability, and instituting measures that compel asset managers to compete on the true value of the services... View Details
Keywords: Sean Silverthorne