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Show Results For
-
All HBS Web
(16,096)
- People (43)
- News (3,043)
- Research (9,791)
- Events (72)
- Multimedia (242)
- Faculty Publications (7,982)
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- June 2011
- Background Note
It's a Social World
By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and...
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- Teaching Interest
Social Entrepreneurship and Innovation
Combining the tools of philanthropy, business and advocacy (or mission, margin and mandate), social entrepreneurs have tackled long-standing societal issues like teacher training, college access, global public health, renewable energy and sanitation. Social...
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- Article
What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate
By: Paul Leonardi and Tsedal Neeley
Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global...
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Keywords:
Leadership;
Social Tools;
Social and Collaborative Networks;
Knowledge Sharing;
Performance Improvement;
Management
Leonardi, Paul, and Tsedal Neeley. "What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate." Harvard Business Review 95, no. 6 (November–December 2017): 118–126.
- April 2005
- Article
Partisan Social Happiness
By: Rafael Di Tella and Robert MacCulloch
We use a new approach to study questions in political economy that relies on data on the subjective well-being of a large sample of people living in the OECD over the period 1975-1992. Controlling for the personal characteristics of the respondents, year and country...
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Di Tella, Rafael, and Robert MacCulloch. "Partisan Social Happiness." Review of Economic Studies 72, no. 2 (April 2005): 367–93.
- March 2013
- Module Note
Competing with Social Networks: Social Failures
By: Mikolaj Jan Piskorski
Piskorski, Mikolaj Jan. "Competing with Social Networks: Social Failures." Harvard Business School Module Note 713-497, March 2013.
- March 2013 (Revised March 2013)
- Module Note
Competing with Social Networks: Social Strategy
By: Mikolaj J. Piskorski
Piskorski, Mikolaj J. "Competing with Social Networks: Social Strategy." Harvard Business School Module Note 713-499, March 2013. (Revised March 2013.)
- 2016
- Chapter
User-Generated Content and Social Media
By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from...
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Keywords:
User-generated Content;
Crowdsourcing;
Design Economics;
Internet and the Web;
Marketing;
Economics;
Media;
Social Media
Luca, Michael. "User-Generated Content and Social Media." Chap. 12 in Handbook of Media Economics. Vol. 1B, edited by Simon Anderson, Joel Waldfogel, and David Strömberg. North-Holland Publishing Company, 2016.
- 2016
- Working Paper
Does Firm Innovation Affect Corporate Social Responsibility?
By: Rui Shen, Yi Tang and Ying Zhang
This study examines the relationship between firm innovation and CSR. Stakeholders’ concern over transaction-specific investments exacerbates when firms engage heavily in innovation activities. To secure stakeholders’ support, firms adopt CSR effectively as an ex ante...
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Keywords:
Corporate Social Responsibility;
Firm Innovation;
Transaction-specific Investments;
Firm Risk;
Environmental Munificence;
Corporate Social Responsibility and Impact;
Business and Stakeholder Relations;
Innovation and Invention
Shen, Rui, Yi Tang, and Ying Zhang. "Does Firm Innovation Affect Corporate Social Responsibility?" Harvard Business School Working Paper, No. 16-096, February 2016.
- August 2011 (Revised July 2014)
- Case
Social Innovation at Salesforce.com
By: Christopher Marquis, Marley C. Kornreich and Bobbi Thomason
Salesforce.com recently implemented an innovative social enterprise business model whereby the Salesforce.com Foundation funds its operations and grant budget by selling discounted salesforce.com software licenses to nonprofits and education clients. The case recounts...
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Keywords:
Innovation and Invention;
Corporate Entrepreneurship;
Corporate Social Responsibility and Impact;
Business Model;
Information Technology;
Leading Change;
Problems and Challenges
Marquis, Christopher, Marley C. Kornreich, and Bobbi Thomason. "Social Innovation at Salesforce.com." Harvard Business School Case 412-049, August 2011. (Revised July 2014.)
- August 2022
- Case
Southwick Social Ventures
By: Henry McGee, Mel Martin and Amy Klopfenstein
In 2021, the HBS Impact Investment Fund student team had found a promising potential investment in Southwick Social Ventures (SSV), a worker and management-owned trouser manufacturer. With a 100% immigrant workforce, the co-operative was focused on reviving...
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Keywords:
Impact Investing;
Entrepreneurship;
Social Entrepreneurship;
Finance;
Investment;
Goods and Commodities;
Manufacturing Industry;
United States;
Massachusetts
McGee, Henry, Mel Martin, and Amy Klopfenstein. "Southwick Social Ventures." Harvard Business School Case 323-011, August 2022.
- 29 Aug 2005
- Research & Ideas
How Organizations Create Social Value
A recent study on the factors that contribute to successful high-performance social enterprises finds a connection between enterprises that link economic value with social value. This was the focus of a...
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Keywords:
by Manda Salls
- April 2012 (Revised March 2014)
- Case
Social Strategy at Nike
By: Mikolaj Jan Piskorski and Ryan Johnson
Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising. Yet, Nike has not pulled back on its overall marketing budget, instead opting to focus on "nontraditional"...
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Keywords:
Strategy;
Advertising Campaigns;
Social and Collaborative Networks;
Online Advertising;
Apparel and Accessories Industry;
Sports Industry
Piskorski, Mikolaj Jan, and Ryan Johnson. "Social Strategy at Nike." Harvard Business School Case 712-484, April 2012. (Revised March 2014.)
- March 2024
- Article
When Are Social Protests Effective?
By: Eric Shuman, Amit Goldenberg, Tamar Saguy, Eran Halperin and Martijn van Zomeren
Around the world, people engage in social protests aimed at addressing major societal problems. Certain protests have led to significant progress, yet other protests have resulted in little demonstrable change. We introduce a framework for evaluating the effectiveness...
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Keywords:
Protests;
Social Issues;
Outcome or Result;
Measurement and Metrics;
Power and Influence;
Motivation and Incentives
Shuman, Eric, Amit Goldenberg, Tamar Saguy, Eran Halperin, and Martijn van Zomeren. "When Are Social Protests Effective?" Trends in Cognitive Sciences 28, no. 3 (March 2024): 252–263.
- Article
How Well Do Social Ratings Actually Measure Corporate Social Responsibility?
By: Aaron K. Chatterji, David I. Levine and Michael W. Toffel
Ratings of corporations' environmental activities and capabilities influence billions of dollars of "socially responsible" investments as well as some consumers, activists, and potential employees. In one of the first studies to assess these ratings, we examine how...
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Keywords:
Governance Compliance;
Governing Rules, Regulations, and Reforms;
Measurement and Metrics;
Corporate Social Responsibility and Impact;
Performance Effectiveness;
Natural Environment;
Pollutants
Chatterji, Aaron K., David I. Levine, and Michael W. Toffel. "How Well Do Social Ratings Actually Measure Corporate Social Responsibility?" Journal of Economics & Management Strategy 18, no. 1 (Spring 2009): 125–169.
- Teaching Interest
Managing Social Enterprise (MSE)
This course examines how to create, develop and scale high-performing social enterprises - be they nonprofit, for-profit, or hybrid organizations. Unlike the business world where most stakeholders agree on the definition of success and are driven by market forces,...
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- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments.
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Keywords:
Analysis;
Change;
Transformation;
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Forecasting and Prediction;
Public Sector;
Entrepreneurship;
Social Entrepreneurship;
Fairness;
Entrepreneurial Finance;
Governance;
Governing and Advisory Boards;
Policy;
Innovation and Management;
Knowledge Acquisition;
Knowledge Use and Leverage;
Goals and Objectives;
Growth and Development Strategy;
Growth Management;
Management Analysis, Tools, and Techniques;
Management Practices and Processes;
Resource Allocation;
Measurement and Metrics;
Standards;
Strength and Weakness;
Mission and Purpose;
Success;
Performance;
Performance Evaluation;
Philanthropy and Charitable Giving;
Strategic Planning;
Programs;
Risk and Uncertainty;
Social Enterprise;
Non-Governmental Organizations;
Social Issues;
United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- Article
Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm
By: Takao Kato and Pian Shu
We study the impact of social identity on worker competition by exploiting the well-documented social divide between urban resident workers and rural migrant workers in urban Chinese firms. We analyze data on weekly output, individual characteristics, and coworker...
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Keywords:
Social Identity;
Coworker Effect;
Productivity;
Relative Performance Incentive;
Intergroup Competition;
Competition;
Groups and Teams;
Performance Productivity;
Identity
Kato, Takao, and Pian Shu. "Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm." Journal of Economic Behavior & Organization 131, part A (November 2016): 37–50.
- 23 Sep 2008
- Other Presentation
Strategy for Social Enterprises
Strategy presentation at the Harvard Business School Club of Greater New York. Topics include: strategy for museums and social enterprises.
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Porter, Michael E. "Strategy for Social Enterprises." Harvard Business School Club of New York Social Enterprise Summit, New York City, NY, September 23, 2008.
- 28 Mar 2004
- Research & Ideas
HBS Celebrates Social Enterprise Initiative
When Harvard Business School launched its Social Enterprise Initiative (SEI) in 1993-1994, few academic institutions were conducting serious research and teaching about how to create social value through the...
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Keywords:
by Manda Salls
- 27 Jul 2009
- Research & Ideas
Social Network Marketing: What Works?
When marketers want to reach users of social networks such as Facebook, MySpace, or Cyworld, they have two choices: buy advertising or start a viral campaign. New research by Harvard Business School professor Sunil Gupta suggests that...
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