Senior Living - Publications - Faculty & Research

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

much can affect our relationships,” says Whillans, a Harvard Business School assistant professor. “I tried to put my professor face on but, really, I was devastated because my relationship was breaking up, and I realized: I wasn’t living... View Details

Keywords: by Dina Gerdeman

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of their customers. Please describe the business model of looking... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

seems to point to the fact that we’ll have much slower employment growth. Gerdeman: Traditional businesses must live in fear of becoming the next Kodak, Blockbuster, or Sears. Do you think longstanding companies can take advantage of AI... View Details

Keywords: by Dina Gerdeman

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

Achiever, fills the senior executive ranks. These leaders rarely fail to achieve their goals and often exceed sales quotas, create generous profits, and are frequent stars at merit-award dinners. The Achiever, to use Peter Drucker's... View Details

Keywords: by Mitch Maidique

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

potentially have a role for everyone in which they feel they can contribute to overcoming the uncertainty, overcoming the crisis. Community. All of us live in communities. so it’s extremely important that we set an example, model... View Details

Keywords: by Sean Silverthorne

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details

Keywords: by Sean Silverthorne

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

people return to prior patterns of in-office hours, we have to make sure those who are still constrained by the pandemic don’t face additional penalties. Employers and managers who take their employees’ perspectives and take employees’ whole View Details

Keywords: by Kristen Senz

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

are considering a first-time cofounding relationship with someone you’ve worked with at a company in the past, this doesn’t give you a “pass” to skip this part of the process. Cofounding a business with a former coworker is like going from dating to View Details

Keywords: by Julia Austin

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

the researchers say. This segregation may not only create fractures in an organization’s culture, but may also disadvantage minority employees in performance evaluations and promotion decisions, given that senior decision-makers remain... View Details

Keywords: by Jay Fitzgerald

17 Jan 2012
First Look

First Look: January 17

and limited to a short window of time. Consistent with theories of status, however, the effect of the prize is significantly larger when there is uncertainty about scientist and article quality. Download the paper: http://www.hbs.edu/research/pdf/12-049.pdf Who View Details

Keywords: Sean Silverthorne

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

reflection. “Let’s identify where you think your greatness is before we actually bring that out.” But then also redefining your expectations. Are you first impacting your own way of thinking by telling yourself, “I don’t see any gay women as View Details

Keywords: by Christina Pazzanese, Harvard Gazette

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

this approach positively affects a company's bottom line. "In many ways the book is not about communication as much as it is about performance," Groysberg says. "In an economic environment where there is so much uncertainty, the senior... View Details

Keywords: by Carmen Nobel

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

On the face of it, social marketing is a cinch. Here's one scenario. You as a marketer want people who are living in poverty to take better care of their health. So, given your profession, what do you do? You can persuade them—through... View Details

Keywords: by Martha Lagace

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

said, "I'd rather use the word fulfillment. Success is a metric; you never have enough. But only you can define fulfillment. We as individuals are the only judges." HBS senior research fellow Laura Nash moderated the session.... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

noted in The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Harvard Business School Press, 1997), firms innovate faster than our lives change to adopt those innovations, creating opportunities for disruptive... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

employees perceive its shortcomings and leaders. This exercise helps spot gaps between an organization’s stated and lived values. For example, the leaders of a so-called "people-first business" would quickly realize they’re not achieving... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective culture fostered by View Details

Keywords: by James Heskett

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

them if the work they do is uninspiring, if they don’t live up to the expectations of the unearned new role, or the people they work with are not enjoyable. These quick fixes are temporary. Similarly, beer on Fridays or a foosball table... View Details