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Show Results For
- All HBS Web
(11,147)
- People (21)
- News (2,175)
- Research (6,693)
- Events (51)
- Multimedia (105)
- Faculty Publications (4,566)
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- 26 Sep 2017
- News
The Industry That Treats Its Customers Worse Than Any Other
- 19 Feb 2019
- News
Avoid disruption and create new value for customers
- 01 Mar 2019
- News
Required Reading: The Keys for Unlocking the Customer Value Chain
- 15 Nov 2016
- News
Field Course Helps Nascent Entrepreneurs Connect with Customers
Entrepreneurial Sales and Marketing (ESM), a field course that debuted in spring 2016. “To a greater degree than in established firms, marketing and selling in entrepreneurial ventures are linked to product development and strategy... View Details
- 22 Sep 2015
- News
Who's Responsible for Erasing America's Shortage of Skilled Workers?
- 09 May 2012
- News
Blackstone Counters Fee Pressure Via Custom Pension Deals
- 14 Feb 2013
- News
Wagaroo: A matching market for pet dogs from responsible sources
- 07 Aug 2015
- News
SoulCycle: You Say ‘Cult.’ I Say ‘Loyal Customer Base.’
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
It's easy to think that the 2010 disaster at the BP drilling platform Deepwater Horizon in the Gulf of Mexico was the result of a chain of cascading events beyond the control of anyone to stop. But as the... View Details
- 19 Feb 2018
- News