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Show Results For
-
All HBS Web
(409)
- People (1)
- News (128)
- Research (196)
- Multimedia (1)
- Faculty Publications (90)
- 05 Jul 2013
- News
Women more likely to be ripped off on auto repairs, study says
- September 1995 (Revised February 1996)
- Case
Apollo Hospitals of India (A)
Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,...
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Keywords:
Employee Relationship Management;
Franchise Ownership;
Health Care and Treatment;
Customer Focus and Relationships;
Business Strategy;
Health Industry;
India
Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)
- 16 Jul 2024
- Blog Post
Driving Positive Impact on Community and Climate with Ben Schutzman (MBA 2016)
do a lot of work to optimize our maintenance and energy costs while turning these electric vehicles into revenue generating assets that provide stability to the electric grid. How has HBS helped you on your...
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- May 1993 (Revised May 1994)
- Case
Managing for Integrity: Three Vignettes
By: Lynn S. Paine
Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and...
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Keywords:
Growth Management;
Ethics;
Decision Making;
Organizational Culture;
Financial Management;
Sales;
Organizational Change and Adaptation
Paine, Lynn S. "Managing for Integrity: Three Vignettes." Harvard Business School Case 393-154, May 1993. (Revised May 1994.)
- Web
Poor’s Manual: The Rise of Business Analysts - Railroads and the Transformation of Capitalism | Harvard Business School
maintenance managers to freight and purchasing agents. Accounting operations were centralized through a company treasurer, and daily accounting figures were fed into weekly,...
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- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
countries in our globally linked economy have barely begun to address the problem. Even if substantial progress is made in the United States by century's end, the global fallout from the explosion of the Y2K time bomb may be severe. A recent ABC News report predicted...
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- May 1997 (Revised May 2004)
- Case
Riverbend Telephone Company
By: William J. Bruns Jr.
An independent telephone company needs to acquire a new truck for use in telephone line installation and maintenance and must decide whether to buy or lease the truck. The company must address the rate of return in a regulated industry and the best accounting treatment...
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Bruns, William J., Jr. "Riverbend Telephone Company." Harvard Business School Case 197-104, May 1997. (Revised May 2004.)
- November 2015 (Revised January 2017)
- Case
Uber: Changing the Way the World Moves
By: Youngme Moon
In 2015, Uber is building what may be the largest point-to-point transportation network of its kind; it is literally changing the way the world moves. But unlike traditional transportation logistics companies like FedEx, Uber has an incredibly lightweight...
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Keywords:
Service;
Innovation;
Pricing;
Customer Loyalty;
Uber;
Taxi;
Sharing Economy;
On-demand Economy;
Marketing;
Operations;
Strategy;
Disruption;
Customer Satisfaction;
Transportation;
Consumer Behavior
Moon, Youngme. "Uber: Changing the Way the World Moves." Harvard Business School Case 316-101, November 2015. (Revised January 2017.)
- April 2005 (Revised May 2005)
- Case
New England Patriots, The: Making the Team
Examines the organizational strategy of a professional football team that contributed to the team's sustained success. Considers several aspects of the team's "blueprint" with respect to players: recruitment, retention, task structure, training, culture, and...
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Keywords:
Motivation and Incentives;
Groups and Teams;
Sports;
Compensation and Benefits;
Sports Industry;
New England
Beaulieu, Nancy D., and Aaron Zimmerman. "New England Patriots, The: Making the Team." Harvard Business School Case 905-011, April 2005. (Revised May 2005.)
- 06 Jan 2017
- News
Our crumbling infrastructure
- October 2010
- Case
Scollon Productions: Working with a Bunch of Characters
By: Lena G. Goldberg and Chad Carr
As the sole female employee in an 11 person production shop, Lisa Ocheltree complained about being subjected to crass sexual "jokes" and antics; after being discharged, she filed a sexual harassment lawsuit against her former employer, Scollon Productions, alleging...
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- May 2017 (Revised January 2020)
- Case
Webasto Roof Systems Americas: Leadership Through Change (A)
By: Francesca Gino and Paul Green
Webasto Roof Systems, Americas, the North American subsidiary of Germany-based Webasto Group, limped into 2014 in poor financial and operational shape. The company's early optimism emerging from the financial downturn had proven naive, and now, five years later, the...
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Keywords:
Culture Change;
Change Management;
Leading Change;
Crisis Management;
Organizational Culture;
Manufacturing Industry;
Auto Industry;
North and Central America
Gino, Francesca, and Paul Green. "Webasto Roof Systems Americas: Leadership Through Change (A)." Harvard Business School Case 917-015, May 2017. (Revised January 2020.)
- 13 May 2015
- News
Medicine’s Continuous Improvement Imperative
- January 1995 (Revised March 1995)
- Case
GuateSalud
Dr. Glenn Lopez, the founder and general director of GuateSalud, faces cash flow problems and some crucial choices about how to expand his innovative health maintenance organization for agricultural workers in rural Guatemala. The case describes Lopez's six-year...
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Keywords:
Social Entrepreneurship;
Health Care and Treatment;
Government and Politics;
Conflict and Resolution;
Health Industry;
Guatemala
Dees, J. Gregory, Marc Boatright, and Jaan Elias. "GuateSalud." Harvard Business School Case 395-125, January 1995. (Revised March 1995.)
- May 1999 (Revised August 1999)
- Case
Victory Supermarkets: Expansion Strategy?
By: David E. Bell and Ann Leamon
Jay DiGeronimo, president of a 16-store supermarket chain, is trying to decide the timing and method for expanding his chain. The family-owned company could continue in a maintenance mode, with each family member running one store. It could expand slowly using a new...
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Keywords:
Budgets and Budgeting;
Cost vs Benefits;
Trade;
Investment;
Market Entry and Exit;
Supply Chain Management;
Private Ownership;
Competition;
Expansion;
Retail Industry
Bell, David E., and Ann Leamon. "Victory Supermarkets: Expansion Strategy?" Harvard Business School Case 599-054, May 1999. (Revised August 1999.)
- 25 Apr 2024
- Blog Post
Climate Stories: Water Series - Episode #18: Tom Ferguson (MBA 2014) Venture Capitalist and Water Evangelist
opportunities are wide ranging including sanitation, water pipe repair and replacement, wastewater treatment, increasing access to and efficiency of irrigation, utility control...
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- September 2014 (Revised March 2022)
- Case
Samuel Colt: An American Gun Maker
By: Tom Nicholas and Casey Verkamp
Samuel Colt not only perfected and patented the technology for a gun that could fire multiple times without reloading, but he also developed and applied early principles of mass production more completely than anyone had done before. Until the nineteenth century,...
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Keywords:
Technological Innovation;
Product Positioning;
Machinery and Machining;
Production;
Independent Innovation and Invention;
Manufacturing Industry;
United States
Nicholas, Tom, and Casey Verkamp. "Samuel Colt: An American Gun Maker." Harvard Business School Case 815-061, September 2014. (Revised March 2022.)
- 18 Jun 2024
- Blog Post
Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate
do a lot of work to optimize our maintenance and energy costs while turning these electric vehicles into revenue generating assets that provide stability to the electric grid. How has HBS helped you on your...
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- March 2006 (Revised August 2006)
- Case
Putnam Investments: Rebuilding the Culture
By: Nitin Nohria and Charles Nichols
Charles "Ed" Haldeman Jr. is promoted CEO of Putnam Investments after the firm was badly damaged by a series of improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of...
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Keywords:
Crime and Corruption;
Organizational Culture;
Organizational Change and Adaptation;
Ethics;
Investment Funds;
Investment;
Leading Change;
Decision Choices and Conditions;
Financial Services Industry;
United States
Nohria, Nitin, and Charles Nichols. "Putnam Investments: Rebuilding the Culture." Harvard Business School Case 406-009, March 2006. (Revised August 2006.)
- March 18, 2009
- Article
Regulate, Baby, Regulate
The U.S. today faces its biggest economic crisis since the Great Depression. That is why Barack Obama and his team have been looking to Franklin Delano Roosevelt for help. The stimulus measure passed by Congress in February that includes money for building...
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Keywords:
Financial Crisis;
Management Teams;
Infrastructure;
Insurance;
Negotiation Deal;
Government and Politics;
Governing Rules, Regulations, and Reforms;
Credit;
Banks and Banking;
Debt Securities;
United States
McCraw, T. K. "Regulate, Baby, Regulate." New Republic 240, no. 4 (March 18, 2009).