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All HBS Web
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- People (1)
- News (346)
- Research (710)
- Events (5)
- Multimedia (7)
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- Other Article
Sidestepping Some of the Partisan Debate: An Interview with Max Stier
By: Aaron K. Chatterji and Michael W. Toffel
Whereas some organizational leaders are engaging in CEO activism by speaking out on social and political issues not directly related to their bottom line, some leaders want to avoid doing so. Some, in fact, hold neutrality as a core component of their strategy. But...
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Chatterji, Aaron K., and Michael W. Toffel. "Sidestepping Some of the Partisan Debate: An Interview with Max Stier." Special Issue on HBR Big Idea: Leadership in a Hot-Button World. Harvard Business Review (website) (March–April 2018).
- July 1990 (Revised September 1995)
- Case
Singapore TradeNet: A Tale of One City
Describes the development of a new information technology-based trade document administration environment for the city-state of Singapore. A considerable effort, involving many governmental and private sector organizations, results in a new set of practices and...
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Keywords:
Leadership;
Information Technology;
Emerging Markets;
Policy;
Public Administration Industry;
Singapore
Konsynski, Benn R., and John L. King. "Singapore TradeNet: A Tale of One City." Harvard Business School Case 191-009, July 1990. (Revised September 1995.)
- 2 Dec 2021
- Interview
How To Make Healthcare Innovation Happen
Regina Herzlinger has been called “the godmother of consumer-driven healthcare” because of her groundbreaking scholarly articles and books on the subject. As a professor of business administration at Harvard Business School for nearly 50 years, her focus has supported...
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Herzlinger, Regina E. "How To Make Healthcare Innovation Happen." Raise the Line (podcast), Osmosis, December 2, 2021.
- Teaching Interest
Overview
Ryann has extensive teaching experience in varied instructional settings. She was appointed the Qualitative Advisor for the Harvard University Sociology Department senior thesis writers in 2015-2016, and supervised two senior thesis writers in prior years. She served...
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- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
practice. All of these abrupt changes called for medical professionals to have a certain level of management prowess, says Robert Huckman, Albert J. Weatherhead III Professor of Business Administration at Harvard Business School. “Outside...
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- December 2018 (Revised June 2020)
- Case
Creating the French Behavioral Insights Team
By: Michael Luca, Ariella Kristal and Emilie Billaud
This case explores how neuroscientist Mariam Chammat helped set up the first behavioral insights team at the center of the French government, and encouraged French administrations to innovate and create policy initiatives based on psychological theories of influence...
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Keywords:
Choice Architecture;
Behavioral Economics;
Experiments;
Negotiation;
Decision Making;
Economics;
Taxation;
Entrepreneurship;
Consumer Behavior;
Public Administration Industry;
Europe;
France;
Paris
Luca, Michael, Ariella Kristal, and Emilie Billaud. "Creating the French Behavioral Insights Team." Harvard Business School Case 919-015, December 2018. (Revised June 2020.)
- June 2015 (Revised November 2016)
- Supplement
HealthCare.gov: The Crash and the Fix (B)
By: Leonard A. Schlesinger and Paras D. Bhayani
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the...
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Keywords:
Organizational Change;
Implementing Strategy;
Implementation;
Government Innovation;
Health Care Industry;
Health Care Reform;
Service Delivery;
Internet and the Web;
Health;
Government and Politics;
Public Administration Industry;
Public Administration Industry;
Public Administration Industry;
United States
Schlesinger, Leonard A., and Paras D. Bhayani. "HealthCare.gov: The Crash and the Fix (B)." Harvard Business School Supplement 315-130, June 2015. (Revised November 2016.)
- June 2013 (Revised June 2016)
- Case
Ensina!
By: John J-H Kim, Alejandra Meraz Velasco and Christine An
In 2011, a group of passionate social entrepreneurs in Rio de Janeiro, with the support and encouragement of several prominent philanthropists and members of government, launch Ensina!, seizing Brazil's unprecedented economic growth and national commitment to...
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- 2017
- Working Paper
Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India
By: Akshay Mangla
This paper analyzes India’s recent enactment of universal primary education. Given the clientelistic features of Indian democracy, this programmatic policy change presents a puzzle. Drawing on interviews and official documents, I find that committed state elites...
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Keywords:
India;
Political Economy;
Ideas;
Institutional Change;
Education;
Change Management;
India
Mangla, Akshay. "Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India." Harvard Business School Working Paper, No. 17-077, February 2017.
- April 2015 (Revised April 2022)
- Case
Bankruptcy in the City of Detroit
By: Stuart Gilson, Kristin Mugford and Annelena Lobb
The June 2013 bankruptcy of the city of Detroit, Michigan was, at the time, the largest municipal bankruptcy in American history. Detroit had struggled for years with a weakening tax base, high unemployment, a heavy debt load and increasing retiree costs. These...
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Keywords:
Chapter 9;
Chapter 11;
Bankruptcy;
Municipal Finance;
Restructuring;
Financial Liquidity;
Insolvency and Bankruptcy;
City;
Government Administration;
Public Sector;
Financial Crisis;
Financial Management;
Failure;
Labor Unions;
Urban Development;
Budgets and Budgeting;
Decision Making;
Demographics;
Economics;
Finance;
Public Administration Industry;
Michigan;
Detroit
Gilson, Stuart, Kristin Mugford, and Annelena Lobb. "Bankruptcy in the City of Detroit." Harvard Business School Case 215-070, April 2015. (Revised April 2022.)
- 2021
- Working Paper
'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback
By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces....
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Keywords:
Feedback;
Helping;
Prosocial Behavior;
Relationships;
Social Psychology;
Theory;
Perception
Abi-Esber, Nicole, Jennifer Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Harvard Business School Working Paper, No. 22-009, August 2021.
- February 2022
- Case
CityScore: Big Data Comes to Boston
By: Boris Groysberg and Sarah L. Abbott
In 2016, Martin “Marty” Walsh, the Mayor of Boston, introduced CityScore, a data dashboard that measured the city’s progress across a range of metrics. The dashboard was updated daily and publicly available. The mayor frequently discussed the CityScore targets in...
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Keywords:
Analytics and Data Science;
Government Administration;
Leadership;
Transformation;
City;
Measurement and Metrics;
Public Administration Industry;
Boston;
United States
Groysberg, Boris, and Sarah L. Abbott. "CityScore: Big Data Comes to Boston." Harvard Business School Case 422-050, February 2022.
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
With an election looming and the economy continuing to struggle, the effectiveness of government regulation has become a political football. While advocates hold regulations up as necessary to protect public health and safety, critics see...
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Keywords:
by Michael Blanding
- June 2022 (Revised August 2023)
- Case
Strategic Innovation at the United Nations: A Network of Ecosystems
By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein
In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located...
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Keywords:
Change;
Disruption;
Transformation;
Change Management;
Education;
Learning;
Environmental Management;
Climate Change;
Environmental Sustainability;
Geography;
Geographic Scope;
Global Range;
Local Range;
Geopolitical Units;
Country;
Human Resources;
Recruitment;
Retention;
Selection and Staffing;
Employees;
Employee Relationship Management;
Information Technology;
Information Management;
Innovation and Invention;
Collaborative Innovation and Invention;
Disruptive Innovation;
Innovation and Management;
Innovation Leadership;
Innovation Strategy;
Knowledge;
Knowledge Acquisition;
Knowledge Dissemination;
Knowledge Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Organizations;
Mission and Purpose;
Organizational Culture;
Organizational Structure;
Organizational Design;
Organizational Change and Adaptation;
Social Enterprise;
Non-Governmental Organizations;
Social Psychology;
Social and Collaborative Networks;
Society;
Social Issues;
Welfare;
Strategy;
Cooperation;
Adaptation;
Public Administration Industry;
North and Central America
Nagle, Frank, Elizabeth J. Altman, and Amy Klopfenstein. "Strategic Innovation at the United Nations: A Network of Ecosystems." Harvard Business School Case 722-363, June 2022. (Revised August 2023.)
- 2015
- Chapter
Government and the Minimalist Platform: Business at the Kumbh Mela
By: John D. Macomber and Tarun Khanna
India's Kumbh Mela, a religious festival occurring once every 12 years at the confluence of the Ganges and Yamuna rivers, attracts over 80 million pilgrims to a temporary "pop-up megacity" over the course of two months. A team of faculty and students from five Harvard...
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Macomber, John D., and Tarun Khanna. "Government and the Minimalist Platform: Business at the Kumbh Mela." In Kumbh Mela, January 2013: Mapping the Ephemeral Mega City, edited by Rahul Mehrotra and Felipe Vera. Ostfildern, Germany: Hatje Cantz Verlag, 2015.
- May 2009 (Revised November 2009)
- Case
Ralph Nader: When Purpose and Legacy Collide
By: Nitin Nohria and Umaimah Mendhro
This case tells the story of Ralph Nader's leadership, from his success as a crusader for consumer interests and active public participation in the political process to his controversial campaigns for the U.S. presidency.
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Keywords:
Values and Beliefs;
Government and Politics;
Leadership;
Personal Development and Career;
Reputation;
Public Opinion;
Public Administration Industry
Nohria, Nitin, and Umaimah Mendhro. "Ralph Nader: When Purpose and Legacy Collide." Harvard Business School Case 409-117, May 2009. (Revised November 2009.)
- 13 Oct 2020
- Cold Call Podcast
Can Entrepreneurs Make Mobile Voting Easy and Secure?
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
those efforts and proactively addressing issues when negative stories arise. “The positive association between ESG performance and market valuation is stronger for firms with more positive public sentiment momentum,” writes Harvard...
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Keywords:
by Rachel Layne
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
Legacy of Enron's Collapse (Harvard University Press), the devastation of Enron was total—yet there is much that business today can gain from a postmortem of the once-triumphant company. Salter had access to an extensive library of public...
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- April 1999
- Case
French Pension System, The: On The Verge Of Retirement? (Abridged)
By: David A. Moss
Surveys the French pension system, its particular institutional characteristics, and some of the critical challenges and opportunities facing French reformers. Like almost every other industrialized country, France has a large pay-as-you-go public pension system that...
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Keywords:
Retirement;
Governing Rules, Regulations, and Reforms;
Policy;
Economic Growth;
Economics;
Capital Markets;
Wages;
Public Administration Industry;
France
Moss, David A. "French Pension System, The: On The Verge Of Retirement? (Abridged)." Harvard Business School Case 799-143, April 1999.