Physician Payment Incentives - Publications - Faculty & Research

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

relationships are moving to performance-based pricing—they are paid based on achieving certain client advertising and/or marketing goals. The contractor who rebuilt the 1995 earthquake-damaged freeway in Los Angeles received enormous performance View Details

Keywords: by Benson Shapiro; Manufacturing

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

delivery and pickup options and provide incentives to customers to reward them using these options. Dunkin’ provides extra loyalty points to customers who pre-order on mobile apps. HBO made numerous shows available for free on its app to... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

nonstandard drivers frequently lapse on their payments in order to pay for basic necessities, then incur high fees when they re-enroll in coverage. Nonstandard carriers earn 13 percent of their premium income from fees and often require... View Details

Keywords: by Ray Kluender; Insurance

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

will increase incentives for innovators to invest in new treatments,” the researchers say. A basic bundle would also need cost-sharing rules, provider payments, and myriad other details. Often, these are decisions that require detailed... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

martial arts. Some novelists are paid a fixed price, similar to the way that Charles Dickens was paid for each installment of The Pickwick Papers in the 1800s. With this model, authors receive the same payment for their books regardless... View Details

Keywords: by Pamela Reynolds

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

"float" from advance payment for subscriptions. Companies abandon the subscription model at their risk. Take the case of Xerox, for example. Many would argue that the company began its slippery slide toward obscurity when it... View Details

Keywords: by James Heskett

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

set-up error (among many): It is easy to make one kind of mistake in your choice of negotiating agents. You know the importance of using a skilled and knowledgeable negotiating agent as well as crafting a contract that aligns your agent's View Details

Keywords: by Martha Lagace

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

Kaiser [Permanente's] Dr. [Kim] Adcock, it is not enough just to know that a particular physician is making more than the acceptable number of errors [in misread x-rays]. Unless deeper analysis of the nature of the radiologists' errors is... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

this work was published in the Harvard Business Review. My colleagues and I looked at a full range of financial services that were—and were not—available in South Central and communities like it, including payment services, savings,... View Details

Keywords: by Martha Lagace; Financial Services

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

to have money of her own for a down payment on her EcoTech Visions building. One man, she says in the case, assumed that she must have earned her money as an adult entertainer. Another dismissed her because he didn’t understand the... View Details

Keywords: by Carolyn DiPaolo

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

cover debt payments owed to creditors. This could set up the perfect storm for a huge wave of bankruptcies in the weeks and months ahead, says Stuart C. Gilson, the Steven R. Fenster Professor of Business Administration at Harvard... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example sustaining suppliers’ liquidity by... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

incidents of hospitalization,” says Kaplan. So why aren’t more physicians in hospitals and clinics talking with patients as part of the therapy? The incentives for doing so are missing. Kaplan sets up the... View Details

Keywords: by Michael Blanding; Health

27 Oct 2009
First Look

First Look: October 27

crossed with small financial incentives (ranging from U.S. $3 to $14) to open bank savings accounts. We find that the financial literacy program has no effect on the likelihood of opening a bank savings account in the full sample, but do... View Details

Keywords: Martha Lagace

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

for the cost of their care, while abandoning the myth that "health care is free." This will be accomplished through incentives for those who maintain their health, enabling them to pay less, while people who cost the system more... View Details

Keywords: Re: Multiple Faculty; Health

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

for care, management tools such as practice guidelines, performance measurement and reporting, and financial performance incentives for physicians have predominated. This approach to the management of the... View Details

Keywords: by Martha Lagace; Health

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

issue of Medtronic's performance standards, I found that goals and deadlines were routinely set, missed, and then simply adjusted. Poor performance was rationalized by excuses. Even incentive payments were... View Details

Keywords: by Bill George

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

Digital Doctor In recent years, many physicians have put away pen-and-paper and taken up the keyboard or tablet to maintain patient health records. One motivation was the 2009 Health Information Technology for Economic and Clinical Health... View Details

Keywords: by Dina Gerdeman; Health

17 Feb 2009
Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency... View Details