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  • Web

Research - Global

and quality of workers and capital. But how well these factors are managed within and between firms may be a key determinant of a country’s productivity and its GDP. Although social scientists have long... 2024 Working Paper Capital... View Details
  • Web

Healthy Outcomes - Managing the Future of Work

HBS alum and Care.com CEO Sheila Marcelo, demographic trends and the changing role of women in the workforce mean that employers must “do the math” when it comes to care. By not accounting for costs like reduced productivity and increased... View Details
  • Web

Stages of Development - Institute For Strategy And Competitiveness

Investment-Driven Stage In the Investment-Driven Stage, efficiency in producing standard products and services becomes the dominant source of competitive advantage. Economies at this stage concentrate on manufacturing and on View Details
  • February 2015 (Revised May 2015)
  • Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg
Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details
Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry
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  • Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer... View Details
  • Web

Technology & Innovation - Faculty & Research

production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using... View Details
  • Web

Sample Student Projects - Institute For Strategy And Competitiveness

Biopharmaceutical Cluster (2009) Bangalore Biotechnology (2008) Gujarat Diamonds (2008) Bollywood — Maharashtra and India’s Film Cluster (2008) Karnataka Offshore IT and Business Process Outsourcing Services Cluster (2006) Indonesia Bali... View Details
  • 22 May 2007
  • First Look

First Look: May 22, 2007

evaluate their theory by looking at the design evolution of two software product platforms through the modeling lens of design structure matrices (DSMs) and design rule theory. Our analysis shows that DSM models and options theory can... View Details
Keywords: Martha Lagace
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

partner. Leading firms develop an explicit strategy for collaboration that is aligned with their business objectives. While a focus on lower cost is sometimes the outcome, it is not always. A second reason that managing collaboration like View Details
Keywords: by Sean Silverthorne
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

  Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth has accelerated in the U.S.... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Strategy and the Internet

positioning. Strategy goes far beyond the pursuit of best practices. It involves the configuration of a tailored value chain—the series of activities required to produce and deliver a product or service—that enables a company to offer... View Details
Keywords: by Michael E. Porter
  • 16 Dec 2014
  • First Look

First Look: December 16

technologies compete in production and innovation, in the sense that research can be directed to either clean or dirty technologies. If dirty technologies are more advanced to start with, the potential transition to clean technology can... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

relationships when it instead primarily encourages newcomers to express their personal identities. In a field experiment carried out in a large business process outsourcing company, we found that initial socialization focused on personal... View Details
Keywords: Carmen Nobel
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • Web

Advisory Board - Entrepreneurship

company Excara and switched to selling enterprise software for managing product content. In 2002, he started two nonprofits in response to the sexual abuse crisis in the Catholic Church. He is currently acting VP of View Details
  • Web

Winners & Runners-Up | New Venture Competition

into a thin film strip which can be shipped and stored without refrigeration, eliminating the need for the cold-chain. Vaxess strives to not only lower the cost of distribution, but also increase access to life-saving products for people... View Details
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

to automatically direct product to geographical points of demand. Q: Can you describe some of the enablers and drivers behind the growth of the IT consulting industry? How has globalization impacted this growth? A: The enablers and... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • January 2009 (Revised June 2010)
  • Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
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  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

makes us happier. To begin their study, the researchers asked more than 6,000 people in North America and Europe, who earned a variety of incomes, whether they spent money on time-saving services. On both continents, those who outsourced... View Details
Keywords: by Dina Gerdeman
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

time, not more money When people invest too much time and energy into making more money, it’s often because they assume the extra cash will bring greater happiness. But they are wrong. People with more free time are actually happier, healthier, and more View Details
Keywords: by Dina Gerdeman