Management Turnover - Publications - Faculty & Research

January 2023 (Revised April 2024)
Case

First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)

By: Ranjay Gulati, Akhil Iyer and Joel Malkin

Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details

Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States

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Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

part in affirming the role of the worker. To inspire company loyalty, discourage high employee turnover and unionization, and present a good face to the public, corporate managers began to focus on the... View Details

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

high employee turnover for many years. What’s wrong with a low-retention HR strategy? What do you think? To read more: Wayne F. Cascio, The High Cost of Low Wages, Harvard Business Review, December 2006, pp. 23-33. See also Cascio’s... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

committed over time—and that commitment can withstand turnover among both management and frontline ranks. Know that it is not an easy task to combat generations of subconscious learning and socialization... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

been ripe for self-management and there are always people who will poke up their heads and insist on managing themselves. But it isn't a quick fix." Others cited its long-time application in the London taxi system (Andrew Campbell),... View Details

Keywords: by James Heskett; Retail

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the partners worried the high turnover was damaging the firm’s competitive edge, according to research by Robin Ely, the Diane Doerge Wilson Professor of Business Administration at Harvard Business School, who studies race and gender... View Details

Keywords: by Dina Gerdeman

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

literature in economics on why firms tend not to cut people’s pay,” says Stanton, an applied economist who is an assistant professor in the Entrepreneurial Management Unit at HBS. “We can actually measure the consequences.” A ‘natural... View Details

Keywords: by Rachel Layne

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities... View Details

Keywords: by Danielle Kost

28 Mar 2024
News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the hospitality industry. A View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

effectiveness and of achievement at all costs" (Liam); (3) "excessive turnover and continuous change" (Marlis Krichewsky); (4) leaders who "use ambiguity and weasel words in their promises" (Jim Conlow); (5) View Details

Keywords: by James Heskett

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

a partner and co-head of private equity in the Americas for KKR. “It also happens to be good business. If you share ownership, you make people feel like they are truly cared for. Employee turnover goes down, absenteeism goes down,... View Details

Keywords: April White; Management of Companies and Enterprises; Management of Companies and Enterprises

Web

Behavioral Finance & Financial Stability

result, there are meaningful externalities in the mutual fund industry due to cash management. A fund family may coordinate the liquidity management efforts of its funds in order to minimize volatility spillovers from fire sales. Related... View Details

26 Feb 2008
First Look

First Look: February 26, 2008

Publication:Harvard Law Review 120, no. 5 (March 2007) No abstract is available at this time. Read the article: http://www.harvardlawreview.org/issues/120/march07/subramanian.pdf Managing the Impact of Employee View Details

Keywords: Martha Lagace

01 Jan 2014
News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

demands. "What we’re beginning to understand is that life at the top isn’t that easy." The historical study by Harvard Business School Professor Tom Nicholas, who tracked the status and mortality rates of more than 1,000 managers and... View Details

Keywords: by Jay Fitzgerald

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

management," says Cespedes, a senior lecturer in the Entrepreneurial Management unit at Harvard Business School. "But far fewer confront a basic fact: Companies typically spend much more money and hire many more people,... View Details

Keywords: by Carmen Nobel

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details

Keywords: by Roberta Holland

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

subsumed by the other three. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53024 August 2017 Obstetrics & Gynecology Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes By:... View Details

Keywords: Sean Silverthorne

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

compared to 59 percent in the industry's top quartile and 109 percent in the industry overall. (Part-time employee turnover for QT is 36 percent, compared to 84 percent in the top quartile and 157 percent overall.) "This issue of... View Details

Keywords: by Julia Hanna; Retail

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

company. "Considering we just changed one hour on the first day of orientation, the results were amazing," Gino says. The turnover rate in the control group was 47.2 percent higher than that of the individual identity group, and 16.2... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

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