Publications

Keywords: Corporate Governance; Reports; United States

2006
Chapter

Products, Customers, and Front-Line Employees

Keywords: Product; Customers; Employees; Interpersonal Communication

March 1994 (Revised January 1995)
Case

Cardinal Health, Inc.

Robert D. Walter, chairman and CEO of Cardinal Health, Inc., responds to questions regarding Cardinal's board and its influence on the acquisition of and merger with Whitmire Distribution. View Details

Keywords: Mergers and Acquisitions; Governing and Advisory Boards; Power and Influence; Management Teams; Distribution Industry; Medical Devices and Supplies Industry; Health Industry

October 1993
Case

United Way of America: Governance in the Nonprofit Sector (A), The United Way

Discusses the management practices of William Aramony at the United Way of America (UWA). First, the case describes the United Way movement, focusing on both the local chapters and the national organization. Second, it sets forth the Washington Post reports that lead... View Details

Keywords: Corporate Governance; Nonprofit Organizations; Management Practices and Processes; Managerial Roles; Management Teams; Crisis Management; Public Administration Industry; United States

April 1993 (Revised October 1993)
Supplement

Lukens Inc.: The Melters' Committee (B)

Supplements the (A) case. View Details

April 1991
Case

Everwear Industries

Keywords: Apparel and Accessories Industry

March 1991 (Revised January 1996)
Case

The General Mills Board and Strategic Planning

Examines the General Mills Board of Directors' role in the General Mills joint venture with Nestle S.A. to sell cereals outside of North America. It raises the more general question of the appropriate role for the board of directors in strategy formulation. View Details

Keywords: Joint Ventures; Trade; Corporate Governance; Managerial Roles; Expansion; Food and Beverage Industry; North America

February 1991 (Revised June 1991)
Case

Raymond Jackson (A)

Professor Jackson is offered a spot on the slate of directors that Harold Simmons, Lockheed's largest shareholder, has nominated for Lockheed's board to oppose the slate nominated by Lockheed in the Spring, 1990 elections. Jackson must decide whether to join Simmons'... View Details

Keywords: Business and Shareholder Relations; Corporate Governance; Decisions; Voting; Governing and Advisory Boards; Alliances

January 1975 (Revised September 1982)
Case

First Federal Savings (A)

Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Banking Industry

January 1975 (Revised February 1983)
Supplement

First National City Bank Operating Group (B1)

Supplements the (B) case. View Details

Keywords: Banking Industry

March 1974 (Revised June 1995)
Case

First National City Bank Operating Group (B)

Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry

October 1969
Supplement

Tony Roderick (B)

October 1969
Case

Baines Electronics Corp. (A)

Keywords: Electronics Industry

October 1969
Case

Mayflower Paper Mills

Keywords: Pulp and Paper Industry

May 1969
Case

Seneca Steel Corp.

Keywords: Steel Industry

February 1963
Case

Markham Instrument Co. (A)

Keywords: Machinery and Machining; Industrial Products Industry

July 2015 (Revised March 2021)
Case

Proxy Contest at DuPont

By: Jay W. Lorsch and Emily McTague

On January 9, 2015, Nelson Peltz of Trian Fund Management launched a proxy fight for four out of the twelve seats on the DuPont board. The fund had previously published a public letter addressed to shareholders outlining its proposal to break the company into three... View Details

Keywords: Board Of Directors; Hedge Fund; Activist Investing; Activist Investors; Proxy Fight; Corporate Governance; Governing and Advisory Boards; Investment Activism; Chemical Industry; United States

February 2015 (Revised April 2015)
Case

The Board of Directors at Market Basket

By: Jay W. Lorsch and Emily McTague

The firing of Market Basket CEO Arthur T. Demoulas by his cousin, Arthur S. Demoulas, and directors affiliated with him set off employee protests throughout the grocery store chain. Industry specialists estimated that Market Basket was losing close to ten million... View Details

Keywords: Organizational Behavior; Shareholder Votes; Board Of Directors; Board Dynamics; Board Decisions; Boards; Grocery; Organizational Culture; Organizational Structure; Business and Shareholder Relations; Corporate Governance; Food and Beverage Industry; New England

July 2013 (Revised October 2013)
Supplement

United Rentals (B)

By: Jay W. Lorsch and Kathleen Durante

In April 2012, Jenne Britell, the Chairman of the board of directors of United Rentals, Inc. (NYSE: URI) was preparing her notes for an upcoming stockholders' meeting. It was a meeting unlike most other meetings she had chaired. Stockholders were about to vote on a... View Details

Keywords: Boards Of Directors; Board Committees; Chairman; Governing and Advisory Boards; Corporate Governance; Construction Industry; North America