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- All HBS Web (234)
- Faculty Publications (72)
- Web
Establish the enduring structures required for the journey ahead. - Advancing Racial Equity
member with a faculty member in a corresponding Senior Associate Dean role, has proven very effective at HBS. A key undertaking of the pair will be to work with experts in organization change processes and build on best practices and...
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- Web
A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- June 2012
- Article
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational...
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Keywords:
Transparency;
Privacy;
Organizational Learning;
Operational Control;
Organizational Performance;
Chinese Manufacturing;
Field Experiment;
Rights;
Interpersonal Communication;
Management Practices and Processes;
Ethics;
Corporate Disclosure;
Performance Productivity;
Boundaries;
Organizations;
Social and Collaborative Networks;
Labor and Management Relations;
Power and Influence;
Manufacturing Industry;
China
Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
- 22 Mar 2024
- Blog Post
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)
growth, Nneka felt she could make a significant impact at home. After obtaining her degree in chemical engineering in London and studying French at the Université Paris-Sorbonne, Nneka moved to the United States to begin her career as a View Details
- 02 Mar 2016
- News
David Moss is Rewriting History
global financial events. His first course-length experiment had been a success. He saw the case method bring history—which many students thought of as a dull procession of inevitable events—to life. Character, narrative, and tension gave...
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April White
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
training in leadership and management skills, such as supply chain management, interpersonal communication, and strategic planning. Yet these skills are important for the well-being of doctors and their colleagues and can mean the...
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- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
"We still have no assigned membership to specific teams over time. I think it speaks to the subtle interpersonal challenges we face trying to catch and work with relative strangers, and that even those small moments of hesitation or...
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- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
own fallibility and limitations and that an opportunity to learn existed. From an interpersonal standpoint, it conveyed that he had the courage to show vulnerability, that he had gone through some internal View Details
Keywords:
by Kim Girard
- Web
Organizational Behavior Awards & Honors - Faculty & Research
Management Theory Division of the Academy of Management. Michael L. Tushman : Received the 2013 Apgar Award for Innovation in Teaching. Michael L. Tushman : Won the 2013 Academy of Management Review Decade Award for his paper with Mary J. Benner, “Exploitation,...
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- April 2011 (Revised July 2014)
- Case
Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
By: Boris Groysberg and Michael Slind
Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee...
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Keywords:
Communication Strategy;
Interpersonal Communication;
Employee Relationship Management;
Innovation and Management;
Leading Change;
Management Practices and Processes;
Organizational Change and Adaptation;
Organizational Culture;
Corporate Strategy;
India
Groysberg, Boris, and Michael Slind. "Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication." Harvard Business School Case 411-077, April 2011. (Revised July 2014.)
- Web
Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity
will engage in these discussions, which will develop and build upon the interpersonal skills mentioned in section 2, and we will identify appropriate facilitators from outside or within our community to support these discussions as...
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- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
other institutions such as business. The imperfect, all-too-human process takes place on organizational, individual, and interpersonal levels. It is one of ongoing adjustment and iteration, they write, with...
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by Julia Hanna
- Web
2022 Reunion Presentations - Alumni
errors when making decisions. Fortunately, behavioral economics offers tools to help people reach better outcomes. By changing the environment in which choices are made, for example by changing the process used to select options from a...
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- March 2017 (Revised September 2017)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to...
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Keywords:
Facebook;
Fake News;
Mark Zuckerberg;
Donald Trump;
Algorithms;
Social Networks;
Partisanship;
Social Media;
App Development;
Instagram;
WhatsApp;
Smartphone;
Silicon Valley;
Office Space;
Digital Strategy;
Democracy;
Entry Barriers;
Online Platforms;
Controversy;
Tencent;
Agility;
Social Networking;
Gaming;
Gaming Industry;
Computer Games;
Mobile Gaming;
Messaging;
Monetization Strategy;
Advertising;
Digital Marketing;
Business Ventures;
Acquisition;
Mergers and Acquisitions;
Business Growth and Maturation;
Business Headquarters;
Business Organization;
For-Profit Firms;
Trends;
Communication;
Communication Technology;
Forms of Communication;
Interactive Communication;
Interpersonal Communication;
Talent and Talent Management;
Crime and Corruption;
Voting;
Demographics;
Entertainment;
Games, Gaming, and Gambling;
Moral Sensibility;
Values and Beliefs;
Initial Public Offering;
Profit;
Revenue;
Geography;
Geographic Location;
Global Range;
Local Range;
Country;
Cross-Cultural and Cross-Border Issues;
Globalized Firms and Management;
Globalized Markets and Industries;
Governing Rules, Regulations, and Reforms;
Government and Politics;
International Relations;
National Security;
Political Elections;
Business History;
Recruitment;
Selection and Staffing;
Information Management;
Information Publishing;
News;
Newspapers;
Innovation and Management;
Innovation Strategy;
Technological Innovation;
Knowledge Dissemination;
Human Capital;
Law;
Leadership Development;
Leadership Style;
Leading Change;
Business or Company Management;
Crisis Management;
Goals and Objectives;
Growth and Development Strategy;
Growth Management;
Management Practices and Processes;
Management Style;
Management Systems;
Management Teams;
Managerial Roles;
Marketing Channels;
Social Marketing;
Network Effects;
Market Entry and Exit;
Digital Platforms;
Marketplace Matching;
Industry Growth;
Industry Structures;
Monopoly;
Media;
Product Development;
Service Delivery;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Public Ownership;
Problems and Challenges;
Business and Community Relations;
Business and Government Relations;
Groups and Teams;
Networks;
Rank and Position;
Opportunities;
Behavior;
Emotions;
Identity;
Power and Influence;
Prejudice and Bias;
Reputation;
Social and Collaborative Networks;
Status and Position;
Trust;
Society;
Civil Society or Community;
Culture;
Public Opinion;
Social Issues;
Societal Protocols;
Strategy;
Adaptation;
Business Strategy;
Commercialization;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Customization and Personalization;
Diversification;
Expansion;
Horizontal Integration;
Segmentation;
Information Technology;
Internet and the Web;
Mobile and Wireless Technology;
Internet and the Web;
Applications and Software;
Information Infrastructure;
Digital Platforms;
Internet and the Web;
Mobile and Wireless Technology;
Valuation;
Advertising Industry;
Communications Industry;
Entertainment and Recreation Industry;
Information Industry;
Information Technology Industry;
Journalism and News Industry;
Media and Broadcasting Industry;
Service Industry;
Technology Industry;
Telecommunications Industry;
Video Game Industry;
United States;
California;
Sunnyvale;
Russia
Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance for approaching these tantalizing markets The 'Luxury Prime': How...
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by Staff
- Web
Frequently Asked Questions | HBS Online
our participants start learning? The contracting process takes at least 2 – 4 weeks. Requests for non-standard terms or modifications will extend this process. The deadline to enroll in our courses is 5 business days prior to the course...
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- 14 May 2009
- Sharpening Your Skills
Sharpening Your Skills: Managing Teams
in your organization, join the club. Despite the mantra that goals are good, the process of setting beneficial goals is harder than it looks. New research by HBS professor Max H. Bazerman and colleagues explores the hidden cost when...
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Re: Multiple Faculty
- 25 Feb 2020
- News
Teachable Moments
1997. “Sometimes our students arrive at HBS thinking they are the sum total of their résumés,” says DeLong. “In courses like Authentic Leader Development or the Interpersonal Skills Development Lab, we try to move them away from this...
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- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
sensibly choose substance (the second dimension) over interpersonal process (the first) or moves away from the table over moves at the table. The most effective negotiators often craft mutually reinforcing...
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Keywords:
by Anita M. Harris
- 2014
- Book
The Power of Noticing: What the Best Leaders See
By: Max Bazerman
This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their...
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Bazerman, Max. The Power of Noticing: What the Best Leaders See. New York: Simon & Schuster, 2014.