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Show Results For
-
All HBS Web
(4,180)
- People (25)
- News (1,530)
- Research (1,215)
- Events (9)
- Multimedia (12)
- Faculty Publications (328)
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- November 2017
- Case
Loss Prevention at Mac's Convenience Stores (A)
By: Francesca Gino, Katherine DeCelles and Olivia Hull
Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety measures and devise a new way of preventing employee injury. But as a 32-year old with...
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Keywords:
Public Relations;
Community Relations;
Change Management;
Working Conditions;
Leading Change;
Training;
Knowledge Dissemination;
Crime and Corruption;
Law Enforcement;
Legal Liability;
Business and Community Relations;
Retail Industry;
Canada
Gino, Francesca, Katherine DeCelles, and Olivia Hull. "Loss Prevention at Mac's Convenience Stores (A)." Harvard Business School Case 918-001, November 2017.
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
interview, conducted via e-mail. Q: In general, what relationship did you find between companies you identified as short-term-oriented, their investors, and the behavior of their stocks? Francois Brochet:...
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- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an...
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Keywords:
Digital Tools;
Social Media;
Social Networks;
Transactive Memory Systems;
Augmented Intelligence;
Artificial Intelligence;
Social and Collaborative Networks;
Gender;
Equality and Inequality;
Technology Adoption;
Knowledge Management;
Performance Improvement;
Power and Influence;
Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
International Red Cross, UNICEF, Médecins Sans Frontières, Oxfam, and Amnesty International. Topics include managing growth, performance assessment, mission and strategy development, and most of all, understanding, developing, and View Details
Keywords:
by Manda Salls
- 30 Nov 2021
- Interview
TikTok: Super App or Supernova?
By: Jeffrey F. Rayport and Brian Kenny
TikTok’s parent company, ByteDance, was launched in 2012 around the simple idea of helping users entertain themselves on their smartphones while on the Beijing Subway. By May 2020, TikTok operated in 155 countries and had roughly 1 billion monthly active users, placing...
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Keywords:
Apps;
Artificial Intelligence;
Business Startups;
Mobile and Wireless Technology;
Business Model;
Digital Platforms;
Growth and Development Strategy;
AI and Machine Learning;
Social Media
"TikTok: Super App or Supernova?" Cold Call (podcast), Harvard Business Review Group, November 30, 2021. (Interviewed by Brian Kenny.)
- 28 Feb 2007
- Research & Ideas
Capital Rules: The Tensions of Global Finance
international financial community has formulated lessons for itself of the crises of the 1990s that, in both...
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Keywords:
by Rawi Abdelal
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
A: Jim Heskett: One can only speculate on the sources of low job satisfaction. It could be a product of unmet expectations, possibly due to inadequate attention by firms to...
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Keywords:
by Sean Silverthorne
- 09 Nov 2007
- Working Paper Summaries
Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
In March 2010, CEO Hiroshi Mikitani (HBS MBA '93) stood in front of his employees at online retail giant Rakuten's Tokyo headquarters and dropped a bomb: all 7,100 workers would have two years to become...
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Keywords:
by Kim Girard
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
enterprise, the future is not something that just happens. It is something they create. Richard S. Tedlow A born empire builder, Carnegie could see in the early 1870s that steel was destined to...
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Keywords:
by Richard S. Tedlow
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
The Faces Of Collaboration These alliances do not require grandiose strategic plans; patience and perseverance are often sufficient to turn small beginnings into significant strategic alliances. Consider,...
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Keywords:
by James Austin
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
Evidence from Medical Device Firms, released in January. Bigger recalls, bigger reactions Using 13 years of US Food and Drug Administration data and a novel set of competitor...
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- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
For the school that so boldly launched the MBA 100 years ago and went on to become the bluest of blue-chip brands...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
honest conversation, to undermine their ability to develop a trust-based culture for years to come. Michael Beer is the Cahners-Rabb Professor of Business Administration,...
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Keywords:
by Dina Gerdeman
- 06 Feb 2014
- Research & Ideas
The Art of American Advertising
in the years following the Civil War—when the railroad industry created a new, national network for manufacturing and distributing consumer...
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- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
William Aspray, in Computer, focus on the early years of the industry, with only three short chapters on the...
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- 2023
- Working Paper
How Wicked Problems Drive Business Performance: A Review of the Academic Literature
By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
Recent years have seen a rise in the number of businesses engaged in the pursuit of “purposeful” activities – that is, activities that engage with the broader community in ways that expand beyond the pursuit of shareholder value. Many of these activities involve...
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Adelson, Caroline, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price, and Marco Iansiti. "How Wicked Problems Drive Business Performance: A Review of the Academic Literature." Harvard Business School Working Paper, No. 23-064, April 2023.
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
communicate with each other on the large-scale—particularly, the global scale—necessary to share such information.” Security of individual...
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- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
many infrastructure challenges as well. It is one of the rainiest lands in the world, making many of its roads impassable half View Details
Keywords:
by Kim Girard
- September 2013 (Revised June 2017)
- Case
IBM and the Reinvention of High School (A): Proving the P-TECH Concept
By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The...
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Keywords:
Innovation;
Partnerships;
Leadership;
Partners and Partnerships;
Education;
Business and Community Relations;
Change;
Innovation and Invention;
Education Industry
Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)