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  • All HBS Web  (11,082)
    • People  (29)
    • News  (2,590)
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  • 2022
  • Chapter

A Compass for Decision Making

By: Lynn S. Paine
Book Abstract: The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values—a world where leadership work extends beyond leaders and direct reports to a whole range of stakeholders inside and outside an... View Details
Keywords: Leadership; Decision Making
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Paine, Lynn S. "A Compass for Decision Making." Chap. 9 in Responsible Leadership. 2nd edition, edited by Nicola Pless and Thomas Maak, 154–167. London: Routledge, 2022.
  • January 2002
  • Case

Lycos (A): The Tripod Decision

By: Giovanni M. Gavetti, Jan W. Rivkin and Elizabeth Johnson
The Internet portal Lycos has acquired Tripod, a provider of home-page-building tools, and now must decide how to integrate the acquisition. View Details
Keywords: Integration; Organizational Structure; Situation or Environment; Mergers and Acquisitions; Internet and the Web; Decision Choices and Conditions; Web Services Industry
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Gavetti, Giovanni M., Jan W. Rivkin, and Elizabeth Johnson. "Lycos (A): The Tripod Decision." Harvard Business School Case 702-435, January 2002.
  • May 1993 (Revised October 1993)
  • Case

Wesfarmers Limited.: The Dividend Decision

By: Dwight B. Crane
Keywords: Stocks; Decision Making
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Crane, Dwight B. "Wesfarmers Limited.: The Dividend Decision." Harvard Business School Case 293-098, May 1993. (Revised October 1993.)
  • Research Summary

Consumer Decision Making and Behavioral Research

By: John T. Gourville

John Gourville’s research focuses on consumer behavior, especially in the areas of pricing and consumer decision making. In the area of pricing, for instance, he has looked at the role of time on how consumers interpret and react to product costs and prices.... View Details

  • Winter 2014
  • Article

Strategic Decisions for Multisided Platforms

By: Andrei Hagiu
Multisided platforms such as eBay and Facebook create value by enabling interactions between two or more customer groups. But building and managing a winning platform isn’t easy. View Details
Keywords: Value Creation; Multi-Sided Platforms; Business Strategy
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Hagiu, Andrei. "Strategic Decisions for Multisided Platforms." MIT Sloan Management Review 55, no. 2 (Winter 2014).
  • January 2012 (Revised September 2015)
  • Case

Tough Decisions at Marks and Spencer

By: George Serafeim
In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative. Based on the five essential pillars of climate change, waste, sustainable materials, fair partnership, and health,... View Details
Keywords: Decision Making; Environmental Sustainability; Corporate Social Responsibility and Impact; Corporate Strategy; Retail Industry
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Eccles, Robert G., George Serafeim, and Kyle Armbrester. "Tough Decisions at Marks and Spencer." Harvard Business School Case 112-062, January 2012. (Revised September 2015.)
  • 2014
  • Book

Managerial Accounting: Making Decisions and Motivating Performance

By: Srikant M. Datar and Madhav Rajan
Managerial Accounting: Making Decisions and Motivating Performance enables future managers and business owners to attain the core skills they need to become integral members of their company’s decision-making teams. This new program from established authors... View Details
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Datar, Srikant M., and Madhav Rajan. Managerial Accounting: Making Decisions and Motivating Performance. Prentice Hall, 2014.
  • 1992
  • Contribution

Implementation Projects: Decisions and Expenditures

By: H. K. Bowen
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Bowen, H. K. "Implementation Projects: Decisions and Expenditures." Contribution to Manufacturing Systems: Foundations of World-Class Practice. Paperback edition. Edited by J. A. Heim and W. D. Compton. Washington, D.C.: National Academy Press, 1992, Paperback.
  • December 2024
  • Case

Palantir: Aligning Decisions with Values

By: Shikhar Ghosh and Cameron Stone
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Ghosh, Shikhar, and Cameron Stone. "Palantir: Aligning Decisions with Values." Harvard Business School Case 825-072, December 2024.
  • Article

Human Decisions and Machine Predictions

By: Jon Kleinberg, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig and Sendhil Mullainathan
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Kleinberg, Jon, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig, and Sendhil Mullainathan. "Human Decisions and Machine Predictions." Quarterly Journal of Economics 133, no. 1 (February 2018): 237–293.
  • March 2015 (Revised December 2016)
  • Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation & Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Health Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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Ofek, Elie, and Natalie Kindred. "American Well: The DTC Decision." Harvard Business School Case 515-032, March 2015. (Revised December 2016.)
  • October 2013 (Revised August 2015)
  • Case

Asia Optical: The Myanmar Decision

By: Dante Roscini, Michael Shih-ta Chen and Keith Chi-ho Wong
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Roscini, Dante, Michael Shih-ta Chen, and Keith Chi-ho Wong. "Asia Optical: The Myanmar Decision." Harvard Business School Case 714-026, October 2013. (Revised August 2015.)
  • July 2005 (Revised July 2006)
  • Case

Icebreaker: The US Entry Decision

By: Joseph B. Lassiter III and Dan Heath
Jeremy Moon, CEO of Icebreaker, merino wool, outdoor apparel manufacturer, believed the company could be a big hit in the United States, despite the presence of entrenched rivals. But Icebreaker clearly needed a new distribution approach. One option was to position... View Details
Keywords: Market Entry and Exit; Distribution Channels; Product Launch; Product Development; Brands and Branding; Manufacturing Industry; Apparel and Accessories Industry; Retail Industry; New Zealand; United States
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Lassiter, Joseph B., III, and Dan Heath. "Icebreaker: The US Entry Decision." Harvard Business School Case 806-006, July 2005. (Revised July 2006.)
  • November 1980 (Revised October 1984)
  • Supplement

Progressive Corp.'s Divisionalization Decision (B)

By: Robert G. Eccles Jr.
Supplements the (A) case. Designed as an in-class handout. View Details
Keywords: Organizational Structure
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Eccles, Robert G., Jr. "Progressive Corp.'s Divisionalization Decision (B)." Harvard Business School Supplement 481-068, November 1980. (Revised October 1984.)
  • March 2006 (Revised February 2007)
  • Case

Frederick Douglass Charter School: The Renewal Decision

Five years after the launch of the Frederick Douglass Charter School, the school's performance is under review by the state board of education as part of a decision about whether to renew the school's charter for a school as well as the implications of a... View Details
Keywords: Corporate Accountability; Urban Development; Education; Business Startups; Education Industry; United States
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Childress, Stacey M., and Debbie Kozar. "Frederick Douglass Charter School: The Renewal Decision." Harvard Business School Case 806-063, March 2006. (Revised February 2007.)
  • Research Summary

The Impact of ABC on Managerial Decisions

In this type of research, Ratna Sarkar seeks to determine whether, in fact, new cost systems such as ABC (Activity Based Costing) have a measurable effect on managerial decisions regarding product and customer mix.

The theory of ABC is now academically established,... View Details

  • October 2000 (Revised December 2000)
  • Exercise

Participant and Leader Behavior: Group Decision Simulation (B)

This series provides the instructions for a group decision-making simulation in which students experience four different methods for leading a group decision process. In the simulation, all students work in groups, with one person designated as the team leader. All... View Details
Keywords: Groups and Teams; Decision Making
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"Participant and Leader Behavior: Group Decision Simulation (B)." Harvard Business School Exercise 301-027, October 2000. (Revised December 2000.)
  • October 2000 (Revised December 2000)
  • Exercise

Participant and Leader Behavior: Group Decision Simulation (A)

This series provides the instructions for a group decision-making simulation in which students experience four different methods for leading a group decision process. In the simulation, all students work in groups, with one person designated as the team leader. All... View Details
Keywords: Groups and Teams; Decision Making
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"Participant and Leader Behavior: Group Decision Simulation (A)." Harvard Business School Exercise 301-026, October 2000. (Revised December 2000.)
  • May 2024
  • Case

Naked Wines: The Profit vs. Growth Decision

By: Benjamin C. Esty and Edward A. Meyer
Nick Devlin faced a difficult strategic decision in October 2022. As the CEO of a UK-based subscription business connecting wine drinkers in the US, UK, and Australia with winemakers from around the world (which one journalist called the “Netflix of Wine”), he had to... View Details
Keywords: Profit Vs. Growth; Platform Business; Economies Of Scale; Subscription Business; Wine; Scaling; Racing; Value Creation; Network Effects; Business Startups; Small Business; Financial Management; Financial Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Profit; E-commerce; Growth and Development Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; United States; Australia; United Kingdom
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Esty, Benjamin C., and Edward A. Meyer. "Naked Wines: The Profit vs. Growth Decision." Harvard Business School Case 724-462, May 2024.
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details
Keywords: by Carmen Nobel
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