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- Faculty Publications (238)
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- 06 Dec 2021
- News
Leadership in the Digital Age
six HBS Global Research Centers, Hill and her Leadership Initiative team hosted a series of virtual roundtable discussions on the pressing issues that accompany digital transformation. The goal: to examine how leadership has evolved in...
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April White
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most...
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- 23 May 2019
- News
Marla Beck, MBA/MPA 1998
for cosmetics needed to be more customer focused, so in 1999 she launched Bluemercury, a retailer of high-end beauty products. Perhaps the most obvious evidence that Beck’s thoughtful strategy and hard work have disrupted the beauty...
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Susan Young
- 01 Apr 1996
- News
"Foundations" Paves the Way for Entering MBAs
comprehensive program designed to ensure a basic level of competency throughout the cohort. By all accounts from the students, faculty members, and staff involved in the initial Foundations module, the experience was a huge success....
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- 27 Nov 2012
- News
The Beauty of the Network
first-year courses in the same classroom, in the same seat. (Pao’s undergrad institution was UC Berkeley, which, at least 27 years ago, embodied less rigid customs than those found at HBS.) “It was so intimidating,” Pao recalls. “I felt...
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- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
Dwight Crane. "There is a learning curve in conducting business over the Internet. After people break through a few initial barriers and see the power of the medium, there is no telling what will happen." One futuristic device that...
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Judith A. Ross
- 01 Jan 2003
- News
James E. Burke, MBA 1949
as it overcame the Tylenol tragedy to take its place as the country's dominant brand in health-care products. "A company credo that put customers first and shareholders last ultimately benefited both groups," he says. Jim Burke was among...
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- 01 Dec 2018
- News
Case Study: Your Data, Your Health
during a Blavatnik Fellowship in Life Science Entrepreneurship at HBS. The startup employs a system for collecting reproductive cell samples from a tampon, which the customer sends to the lab for genomic analysis. The lab then provides...
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Jen McFarland Flint
- 01 Mar 2017
- News
HBX: Reimagining HBS for the Digital Age
audiences. “We knew we wanted to bring the distinctive features of the HBS classroom — real-world cases and problem solving, active learning, and peer engagement — online,” says Professor Bharat Anand, a member of the initial development...
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- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
Digital Initiative to facilitate online and offline conversations around classroom topics. Responses ranged from oil companies to ice-cream makers and almost everything in between. We’ve excerpted a few of them here. Shake Shack Data...
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Dan Morrell
- 01 Mar 2008
- News
Negotiating with Wal-Mart
joint vision and problem-solving process, information sharing, and generally moving away from the “lowest common denominator” pricing issues that had defined their interactions previously. From 1987, when Muccio initiated the changes, to...
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- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are...
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- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”...
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- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of...
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- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
In “Marketing Myopia” in HBR, Ted Levitt (below) famously asks “What business are you in?” and insists that customer focus be paramount. 1977 Abraham Zaleznik raises a provocative, game-changing question in “Managers and Leaders: Are They...
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Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton;
Colleges, Universities, and Professional Schools;
Educational Services
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
Nourish: We built a great line of formula-ready baby bottles, and we found a solid customer base. The unit economics made sense. The branding was great, and we were seemingly successful. Then we got a big order with Whole Foods, the dream...
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Jen McFarland Flint
- 01 Dec 2017
- News
The Business Case (Or Not) for Sustainability
initiatives feel as if they’re “done.” It’s like someone who thinks climate change is a real problem and buys a Prius and feels as if they’ve done their part and they’re done. The problem is not solved if everyone buys a Prius—it’s much...
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- 01 Mar 2019
- News
The One That Got Away
on to become a household name. Consider David Cowan’s (MBA 1992) initial response to eBay: “Stamps? Coins? Comic books? You’ve GOT to be kidding. No-brainer pass.” Chad Waite (MBA 1983) had this to say about a certain Seattle...
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- 01 Sep 2011
- News
Charged Up
out of MIT, A123’s patented rechargeable batteries include a breakthrough Nanophosphate powder that increases conductivity, providing higher power levels and longer battery life. With initial applications for commercial View Details
- 01 Jun 1996
- News
New Releases
Initiative at Arthur Andersen, in their new book, Broken Promises: An Unconventional View of What Went Wrong at IBM. Based on interviews with IBM executives, company records, and surveys of the company's customers, Broken Promises is a...
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