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- All HBS Web (419)
- Faculty Publications (234)
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- 11 Jul 2005
- Research & Ideas
The New International Style of Management
deceptive veneer of familiarity, cultural gulfs and local differences often remain hidden. There is an increasingly international style of management.— John Quelch, HBS Amid these conflicting realities, however, Harvard Business School...
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by Garry Emmons
- May 2010
- Case
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy
By: Christopher A. Bartlett and Benjamin H. Barlow
Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously...
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Keywords:
Business Subsidiaries;
Multinational Firms and Management;
Organizational Structure;
Corporate Strategy;
Problems and Challenges;
Conflict and Resolution;
Sales;
Cross-Cultural and Cross-Border Issues;
Manufacturing Industry;
Consumer Products Industry;
Wisconsin;
Italy;
United Kingdom
Bartlett, Christopher A., and Benjamin H. Barlow. "Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy." Harvard Business School Brief Case 104-199, May 2010.
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
company that resorted to inhumane means of reducing its workforce, according to a trio of case studies co-written by Cynthia Montgomery, the Timken Professor of Business Administration at Harvard Business...
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by Michael Blanding
- 15 May 2015
- Research & Ideas
Kids Benefit From Having a Working Mom
findings are stark, and they hold true across 24 countries. "There are very few things, that we know of, that have such a clear effect on gender inequality as being raised by a working mother," says Kathleen L. McGinn, the Cahners-Rabb Professor of View Details
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by Carmen Nobel
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf...
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by Michael Blanding
- 30 Mar 2009
- Research & Ideas
Professional Networks in China and America
Most managers understand at some level the wisdom of the adage, "It's not what you know; it's who you know." Indeed, building the right professional relationships is critical for business success. In China, relationships are...
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by Sean Silverthorne
- 30 May 2000
- Lessons from the Classroom
Entrepreneurship’s Wild Ride
During the last 15 years, entrepreneurship has developed from a marginal, struggling field of inquiry to a dynamic centerpiece of many business schools. As the Sarofim-Rock Professor of Business...
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by William Mahoney
- May 2021 (Revised August 2021)
- Case
Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test
By: Benjamin C. Esty and Allison Ciechanover
As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden...
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Keywords:
COVID-19 Pandemic;
Business and Stakeholder Relations;
Corporate Governance;
Crisis Management;
Leadership;
Digital Platforms;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Value Creation;
Decision Making;
Goals and Objectives;
Cross-Cultural and Cross-Border Issues;
Travel Industry;
Tourism Industry;
Service Industry;
United States
Esty, Benjamin C., and Allison Ciechanover. "Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test." Harvard Business School Case 221-050, May 2021. (Revised August 2021.)
- 26 May 2003
- Research & Ideas
Corporate Transparency Improves For Foreign Firms in U.S. Markets
capital markets is highlighted by our study.— Suraj Srinivasan We find that companies that have business operations in the U.S.; U.S. listing, and international equity ownership follow disclosure practices that are similar to those of...
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by Cynthia Churchwell
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
that fund young businesses are owned by Black or Hispanic founders and partners, traditionally the most likely source of capital for minority business ventures, says Josh Lerner, the Jacob H. Schiff...
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- 2017
- Teaching Note
Global Collaboration Simulation: Tip of the Iceberg
By: Tsedal Neeley
This Teaching Note reproduces the communication dynamics that occur during global collaborations, in which diverse work teams interact in the commonly used English business language or lingua franca.
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Neeley, Tsedal. "Global Collaboration Simulation: Tip of the Iceberg." Harvard Business Publishing Teaching Note 7102, 2017.
- October 2010
- Case
CDG: Managing in China's Economic Transformation
By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large...
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Keywords:
Cross-Cultural and Cross-Border Issues;
Management Practices and Processes;
Emerging Markets;
Negotiation Deal;
Relationships;
Networks;
Societal Protocols;
China
Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
- October 2011
- Case
Levendary Cafe: The China Challenge
By: Christopher A. Bartlett and Arar Han
Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Cafe, a $10 billion US-based fast food chain. Strategically, many of her corporate staff have become concerned that the...
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Keywords:
Globalization;
International Management;
Foreign Subsidiaries;
General Managers;
Strategy;
Management Style;
Strategic Planning;
Business Subsidiaries;
Multinational Firms and Management;
Adaptation;
Entrepreneurship;
Relationships;
Standards;
Cross-Cultural and Cross-Border Issues;
Retail Industry;
Food and Beverage Industry;
China;
United States
Bartlett, Christopher A., and Arar Han. "Levendary Cafe: The China Challenge." Harvard Business School Brief Case 114-357, October 2011.
- January 2009
- Article
From Regional Star to Global Leader
By: Nitin Nohria
Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the...
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Keywords:
Communication Strategy;
Cross-Cultural and Cross-Border Issues;
Globalized Firms and Management;
Leadership Development;
Management Teams;
Emerging Markets;
Product Development;
Beauty and Cosmetics Industry;
China;
Paris
Nohria, Nitin. "From Regional Star to Global Leader." Harvard Business Review 87, no. 1 (January 2009).
- Research Summary
Political Risk, Foreign Intervention and International Arbitration
The Empire Trap: America's Attempts to Protect Property Rights Overseas, 1898-2008, is a history of the U.S. government's attempts to protect the property rights of American investors when they venture outside the boundaries of the United... View Details
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
Thanks to the Internet, entrepreneurs are no longer confined to a local geography when building a new business—the world can be their market from day one. But building a startup as a global business requires managers with skills and...
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- February 2003 (Revised November 2006)
- Case
Silvio Napoli at Schindler India (A)
By: Christopher A. Bartlett, Michael Y. Yoshino and Perry Fagan
A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters as a strategic planner. This case focuses on three core strategic decisions he must make as his plan is challenged by...
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Keywords:
Business Subsidiaries;
Decisions;
Cross-Cultural and Cross-Border Issues;
Employees;
Management Teams;
Strategic Planning;
India;
Switzerland
Bartlett, Christopher A., Michael Y. Yoshino, and Perry Fagan. "Silvio Napoli at Schindler India (A)." Harvard Business School Case 303-086, February 2003. (Revised November 2006.)
- 13 Jan 2009
- First Look
First Look: January 13, 2009
process, of business interactions. Navigating the challenges of these surface behavioral issues is useful to plumb some of the deeper cultural factors and differences in governance and decision-making of View Details
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Martha Lagace
- 23 Jun 2016
- Op-Ed
Brexit: Should Britain Stay or Go?
Harvard Business School faculty offer their views: Isidor Straus Professor of Business History Geoff Jones, who researches the evolution, impact, and responsibility of global View Details
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by Geoffrey G. Jones & Dante Roscini
- September 1997
- Case
Siam Cement Group, The: Corporate Philosophy (B)
By: Lynn S. Paine and Prompilai Khunaphante
In 1996, senior executives of Thailand's Siam Cement Group must decide whether to apply its management philosophy and code of ethics when doing business outside of Thailand. The status of the code in joint ventures and contractual relationships is of particular...
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Keywords:
Ethics;
Decision Making;
Joint Ventures;
Corporate Strategy;
Cross-Cultural and Cross-Border Issues;
Policy;
Construction Industry;
Thailand
Paine, Lynn S., and Prompilai Khunaphante. "Siam Cement Group, The: Corporate Philosophy (B)." Harvard Business School Case 398-019, September 1997.