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- All HBS Web (366)
- Faculty Publications (26)
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- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
the current economic and financial crisis, countries around the globe are looking for ways to reignite economic growth. Traditionally, export-led growth has been perceived as one of the most promising pathways to do so. The experience of... View Details
Keywords: by Christian Ketels
- 19 Aug 2008
- First Look
First Look: August 19, 2008
large-store formats, multiple-store formats and extensive channel blurring in the U.S. retail industry. Our analysis is based on aggregate segment-level data from the Annual Retail Trade Survey (ARTS), the Monthly Retail Trade Survey (MRTS), and the U.S. View Details
Keywords: Sean Silverthorne
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
its consumer tissue products business. Management was quite open in declaring this goal. However, experience suggests that investors and analysts generally reward promises of revenue growth much less than they do evidence of cost... View Details
Keywords: by Stuart C. Gilson
- 28 Jan 2014
- First Look
First Look: January 28
economic trends a central economic activity and shed light on the mechanics of financial markets by providing a range of statistics and information about individual firms. They also raised questions that are still relevant today. What is... View Details
Keywords: Sean Silverthorne
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
Whether their mission is to protect wildlife, help disabled people, or offer financial services in developing countries, nonprofit organizations often believe they need to grow big before they can achieve... View Details
Keywords: by Martha Lagace
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
an influential but unprofitable business that lost money eight of the last 10 years. Now, digital ad revenues are falling pretty rapidly across the internet, and advertisers are pausing or bailing on Twitter. What is the company’s View Details
- 17 Sep 2013
- First Look
First Look: September 17
In some cases, people can spare themselves the trouble of deliberation and instead "decide by mind wandering" yet experience no decrease in satisfaction. September 2013 Review of Financial Studies Expectations of Returns and... View Details
Keywords: Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
even more difficult than in the past. Why the concern about coordination between sales and marketing? Every business exists for financial performance—making money. We know generally how to measure it across different companies and... View Details
Keywords: by Benson Shapiro
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
future value proposition for consumers reconcile with the financial sustainability of restaurants and the well-being of employees? Will consumers be willing to pay more to help... View Details
- 04 Oct 2011
- First Look
First Look: October 4
Marquis, Jianjun Zhang, and Yanhua Zhou Publication:California Management Review (forthcoming) Abstract We develop a framework to analyze the closing gap between regulation and enforcement of environmental protection in China and present... View Details
Keywords: Sean Silverthorne
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
Bitcoin, Terra, and Celsius has renewed calls for regulators to protect consumers from fly-by-night currency operators, scammers, and theft. How vulnerable are crypto investors, particularly the retail-level... View Details
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details
Keywords: Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
centers of power for the pharmaceutical industry. A comparison of the United States and Germany in particular, and the United States and European Union more generally, suggests that how countries resolve tensions between protecting... View Details
Keywords: Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
specificity at the individual level. We discuss the implications of our results for the study of learning and experience as well as for the providers and consumers of outsourced services. Download the paper:... View Details
Keywords: Sean Silverthorne
- 14 Nov 2007
- First Look
First Look: November 14, 2007
protection that investors need for financial markets to develop? This paper contributes to the literature that studies the connection between law and finance by looking at the relationship between legal... View Details
Keywords: Martha Lagace
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
challenging, is achievable. Take HBS colleague Benjamin G. Edelman, an expert in online markets whose research focuses on consumer protection related to online businesses. “My research is made better by... View Details
- 07 Apr 2015
- First Look
First Look: April 7
brand and introduce an entirely new pricing scheme. Early financial results from the strategic shift are not favorable. Based on the experience of U.S. retailer J.C. Penney, the piece raises fundamental questions about repositioning... View Details
Keywords: Sean Silverthorne
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
business customers than at end consumers. There are some that consumers are increasingly seeing, like Fair Trade coffee or "sustainably harvested" labels for seafood. In handmade rugs you can find a number of labeling schemes like... View Details
Keywords: by Martha Lagace
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
years, Turkasset has been ahead of the curve in avoiding a government crackdown—with a customer complaint rate of only 2 to 3 percent. (For context, the Consumer Financial View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
iterative manner. To learn more, read 7 Successful Battle Strategies to Beat COVID-19 Euvin Naidoo, Senior Lecturer of Business Administration. Tip: Protect the core business and pivot to new opportunities The COVID-19 outbreak has... View Details
Keywords: by Sean Silverthorne