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Show Results For
- All HBS Web
(10,021)
- People (41)
- News (3,167)
- Research (4,015)
- Events (39)
- Multimedia (153)
- Faculty Publications (2,810)
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- 1983
- Chapter
Communication in One-to-One Relationships
By: John J. Gabarro
Keywords: Interpersonal Communication
Gabarro, John J. "Communication in One-to-One Relationships." In Managing Behavior in Organizations, edited by Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. New York: McGraw-Hill, 1983.
- Research Summary
Regulatory negotiations and risk communication
In the pharmaceutical industry a drugs benefits and risks are constantly being weighed by companies, regulators, physicians and drug consumers. While companies and regulators must make decisions based on population statistics about drug outcomes, physicians and drug... View Details
- June 2008
- Case
Threadless: The Business of Community (Instructor's Version)
By: Karim R. Lakhani and Zahra Kanji
The instructor version of Threadless includes the Threadless student version multimedia case as well as four additional videos that can be used to enhance class discussion. The first video presents community reaction to the proposal from the large retailer. The next... View Details
Lakhani, Karim R., and Zahra Kanji. "Threadless: The Business of Community (Instructor's Version)." Harvard Business School Multimedia/Video Case 608-719, June 2008.
- June 2017 (Revised September 2021)
- Case
Sales Misconduct at Wells Fargo Community Bank
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
- 2012
- Chapter
Communicating Frames in Negotiations
By: Kathleen L. McGinn and Markus Noth
McGinn, Kathleen L., and Markus Noth. "Communicating Frames in Negotiations." In The Oxford Handbook of Economic Conflict Resolution, edited by Gary E. Bolton and Rachel T.A. Croson, 61–75. Oxford University Press, 2012.
- 21 Jul 2019
- Working Paper Summaries
Why Do User Communities Matter for Strategy?
Keywords: by Sonali K. Shah and Frank Nagle
- Article
Online Community as Space for Knowledge Flows
By: Samer Faraj, Georg von Krogh, Eric Monteiro and Karim R. Lakhani
Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the... View Details
Faraj, Samer, Georg von Krogh, Eric Monteiro, and Karim R. Lakhani. "Online Community as Space for Knowledge Flows." Information Systems Research 27, no. 4 (December 2016): 668–684.
- April 2024
- Background Note
Leader as a Communicator
By: Boris Groysberg, Robin Abrahams and Katherine Connolly Baden
Groysberg, Boris, Robin Abrahams, and Katherine Connolly Baden. "Leader as a Communicator." Harvard Business School Background Note 424-045, April 2024.
- February 1997
- Case
Arch Communications Group, Inc.
By: Krishna G. Palepu and Sarayu Srinivasan
The market values Arch differently from analysts' values. View Details
Palepu, Krishna G., and Sarayu Srinivasan. "Arch Communications Group, Inc." Harvard Business School Case 197-047, February 1997.
- July 1998 (Revised February 1999)
- Case
Private Communications Corporation (A)
Ann Meceda is a soon-to-be MBA graduate. She has been working as the director of marketing in an Internet start-up, and now the founder wants her to become CEO. She must weigh the personal and business risks and assess her own objectives and tolerance for risks. View Details
Keywords: Risk Management; Internet and the Web; Management Succession; Marketing; Personal Development and Career; Business Startups; Service Industry
Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (A)." Harvard Business School Case 899-032, July 1998. (Revised February 1999.)
- September 1998 (Revised February 1999)
- Case
Private Communications Corporation (B)
Supplements the (A) case. View Details
Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (B)." Harvard Business School Case 899-030, September 1998. (Revised February 1999.)
- May 1977 (Revised May 1993)
- Case
Harriman Center for Communications
Herzlinger, Regina E. "Harriman Center for Communications." Harvard Business School Case 177-244, May 1977. (Revised May 1993.)
- 18 Apr 2011
- Research & Ideas
It’s Not Nagging: Why Persistent, Redundant Communication Works
redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so different. “Those without power... View Details
Keywords: by Kim Girard
- December 2001
- Case
Qwest Communications International Inc.
By: Thomas R. Eisenmann and Christopher Hackett
Describes the evolution of Qwest from a small fiber-optic construction firm in 1996 to a global telecommunications giant in 2001. Focuses on Qwest's pivotal acquisition of "Baby Bell" US West, a regional Bell operating company many times Qwest's size. Discusses the... View Details
Keywords: Mergers and Acquisitions; Asset Pricing; Business History; Knowledge Use and Leverage; Organizational Culture; Partners and Partnerships; Vertical Integration; Telecommunications Industry
Eisenmann, Thomas R., and Christopher Hackett. "Qwest Communications International Inc." Harvard Business School Case 802-133, December 2001.
- September 1998 (Revised February 1999)
- Case
Private Communications Corporation (C)
Supplements the (A) case. View Details
Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (C)." Harvard Business School Case 899-031, September 1998. (Revised February 1999.)
- September 1975 (Revised October 1979)
- Background Note
How Mass Communications Work
Ward, L. Scott. "How Mass Communications Work." Harvard Business School Background Note 576-057, September 1975. (Revised October 1979.)
- June 1996 (Revised December 1997)
- Case
VocalTec Communications Ltd. (A)
Rayport, Jeffrey F., Michael A. Iannuccillo, Gary A. Mullin, and Yuri D. Shoshan. "VocalTec Communications Ltd. (A)." Harvard Business School Case 396-383, June 1996. (Revised December 1997.)
- April 2004
- Teaching Note
Peninsula Community Foundation (TN)
By: James E. Austin, Jane Wei-Skillern and Alexis Lefort
Teaching Note to (9-304-015). View Details
Keywords: Financial Services Industry
- January 1999 (Revised March 2004)
- Case
Mobile Communications Tokyo, Inc.
Describes a young Japanese telecommunications equipment and software company. The founder and president, Hatsuhiro Inoue, has just seen revenues double over the last two years and expects further rapid growth. The company currently has three product lines:... View Details
Keywords: Growth Management; Initial Public Offering; Financial Markets; Telecommunications Industry; Tokyo; United States
Kuemmerle, Walter. "Mobile Communications Tokyo, Inc." Harvard Business School Case 899-077, January 1999. (Revised March 2004.)
- May 1999
- Supplement
African Communications Group, Supplement
Supplements the case. View Details
McGahan, Anita M. "African Communications Group, Supplement." Harvard Business School Supplement 799-149, May 1999.