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- All HBS Web (139)
- Faculty Publications (45)
- 11 Mar 2014
- First Look
First Look: March 11
our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online...
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Sean Silverthorne
- 23 May 2019
- News
Marla Beck, MBA/MPA 1998
for cosmetics needed to be more customer focused, so in 1999 she launched Bluemercury, a retailer of high-end beauty products. Perhaps the most obvious evidence that Beck’s thoughtful strategy and hard work have disrupted the beauty View Details
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Susan Young
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the employment agency typically serves...
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April White
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
policyholders, downstream intermediaries, and other actors thus constitutes a balancing act. The context of this case is an underdeveloped market whose reputation has suffered from broker misconduct. In...
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Dina Gerdeman
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
business. Christensen cites IBM and Merrill Lynch as examples of companies exposed to disruptive technologies. The disruptive technology for IBM is Dell's use of direct marketing and distribution, particularly over the Internet. For View Details
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by James Heskett
- 01 Jun 2022
- News
Vision: Into the Breach
professionals from lawsuits filed by clients and customers (typically related to medical malpractice or errors in provided services). Diversifying its offerings will give At-Bay access to a larger market while further endearing it to the...
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Alexander Gelfand
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
years later, both camps benefit enormously from their close ties: the mutual fund is America's investment vehicle of choice, with one in three U.S. households owning a stake in the industry's $5.5 trillion in assets. "By making the capital View Details
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Garry Emmons
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
you need all these people, the seemingly inefficient intermediaries, to actually do that. They are constructing value, making market exchange possible; they are not just brokering the meeting." "If...
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- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
into an underserved market by allowing clients to invest as little as $5,000. Wealthfront doesn’t even charge a fee for assets of less than $10,000—and even after that charges a 0.25 percent fee, as opposed to fees of 2 to 3 percent by...
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- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
“Investors in those funds benefit from that process, as they tend to buy the company at a discount from the market and sell it back later to the market for a premium once the company has been turned around.”...
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- 14 Jan 2014
- First Look
First Look: January 14
surveys at one office of the firm. They discovered four keys to building a help-friendly organization that leaders of other organizations could learn and apply to similar effect. Publisher's link: http://hbr.org/2014/01/ideos-culture-of-helping/ar/1 January 2014...
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Sean Silverthorne
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational...
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Dina Gerdeman
- 08 Apr 2014
- First Look
First Look: April 8
examples such as TripAdvisor, Wikipedia, and the New York Times, the authors offer strategies for competing in markets with network effects. New entrants should focus on customer groups that they are uniquely positioned to serve or appeal...
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Sean Silverthorne
- 17 May 2018
- Blog Post
HBS/HKS Alum Regan Turner on Empowering Veterans
they want to be service-oriented volunteer leaders in their communities. I want to see our programs expand to markets that we are not yet in. And I want to see our efforts help to change the narrative about America’s veterans; that they...
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- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
answer is ambidexterity. Firms must remain competitive in their core markets while also winning in new domains. O’Reilly and Professor Tushman explain how shrewd organizations have used an ambidextrous approach to solve their innovator’s...
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- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling off," he concluded. "Technology...
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- Profile
Dana Hoffmann
provides tenants with the quality of a rental broker but without the exorbitant cost. We decided to pivot and create a tool for consumers, using a platform of qualified tenants. When did you launch Portico? We pivoted to Portico on March...
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- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
years later, both camps benefit enormously from their close ties: the mutual fund is America's investment vehicle of choice, with one in three U.S. households owning a stake in the industry's $5.5 trillion in assets. "By making the capital View Details
- 03 Oct 2006
- First Look
First Look: October 3, 2006
is compelling. Active hedge fund managers who aim their sights directly at alpha generation are a much better deal, as are passive index funds that secure market exposure or beta at a cheap cost (and, perhaps, a small subset of low-fee,...
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Sean Silverthorne
- 11 Apr 2018
- News
The First Five Years: Regan Turner (MBA 2013)
to be service-oriented volunteer leaders in their communities. I want to see our programs expand to markets that we are not yet in. And I want to see our efforts help to change the narrative about America’s veterans; that they are a force...
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