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Show Results For
- All HBS Web
(907)
- People (6)
- News (295)
- Research (275)
- Multimedia (27)
- Faculty Publications (36)
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- 12 Apr 2016
- First Look
April 12, 2016
company examples such as eBay, Lending Club, and Airbnb to offer practical advice for avoiding those hazards. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50940 April 2016 Harvard Business Review Culture Is Not the... View Details
Keywords: Sean Silverthorne
- 24 Nov 2009
- First Look
First Look: Nov. 24
decision analysis. Drawing from each of these fields but methodologically distinct from them, negotiation analysis has mainly adopted an "asymmetrically prescriptive/descriptive" orientation. It develops the best possible advice... View Details
Keywords: Martha Lagace
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
racism that's all around us, that's the first piece of advice. The second piece of advice I give is that, you really can't plan your career. You have to take advantage of all the opportunities that you have... View Details
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
during the “two crisis points” of marriage and motherhood, life events when a woman might consider giving up her profession. The advice even includes how the bride-to-be should think about her relationship... View Details
Keywords: by Sean Silverthorne
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
about how an algorithm works—but following its advice based on trusting the people who designed and tested it—can lead to better decision-making and financial results for businesses, say researchers affiliated with the Laboratory for... View Details
Keywords: by Rachel Layne
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
150 MBA students about the listening skills of their classmates. After ranking themselves on a personality scale, students were asked to answer four questions, including: “If you were having a conversation with [classmate], to what extent would he or she ‘listen to... View Details
Keywords: by Pamela Reynolds
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Encourage employees to talk about race After two... View Details
Keywords: by Dina Gerdeman
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
things incomplete” Do you want customers to refer more of their friends to your company’s website? Ask them to refer friends in arbitrary “batches” of five at a time. Looking to increase charitable giving to your nonprofit organization?... View Details
Keywords: by Carmen Nobel
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
shouldn’t ever manage, Cespedes cautions. Quite the contrary; sales managers make important decisions that affect salespeople’s lives—doling out territories and quotas—and it’s hard to gain the staff’s respect if managers have never walked in their shoes. “The common... View Details
Keywords: by Dina Gerdeman
- 01 Sep 2021
- Op-Ed
How Women Can Learn from Even Biased Feedback
is a well-documented phenomenon. Women are less likely to receive specific feedback tied to work outcomes, while men are more likely to get the advice they need to move to the next level of seniority in their organization. When View Details
Keywords: by Francesca Gino
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
prior art existed. Half of the students were assigned randomly to use the Boolean search tool and half to use the machine learning tool. Furthermore, they gave half of each group access to expert advice to help them better craft their... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
advice to restaurant owners, staff, investors, and patrons that we offer below. How did it deteriorate so quickly? Restaurants are universally labor intensive—by any productivity metric they rank among the least productive industries.... View Details
- 16 Oct 2017
- Research & Ideas
The Most Successful Startups Have Hands-On Founders
the paired founders discussed their business challenges and were told to provide advice about management and strategy to their partners. On the final day, the founders completed a list of changes they planned to implement after returning... View Details
Keywords: by Dina Gerdeman
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
advice for the new office reality comes down to giving workers the space they need and then trusting them to do their best work. Those lessons, she says, apply in the same way no matter where they are... View Details
Keywords: by Michael Blanding
- 14 Feb 2017
- First Look
First Look at New Research: February 14
transactional media marketplace and hoped that two new marketing analytics products would give it a more predictable revenue stream. But sales were behind forecast. DataXu’s large brand and advertising agency clients found the new... View Details
Keywords: Sean Silverthorne
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
on an unsurprising outcome. In this case, a deal at 2.5 percent, the midpoint of the two parties' opening positions, seemed likely to be agreeable to both sides. This time things would be different, he resolved. He would save everyone hassle and delay by making... View Details
Keywords: by Deepak Malhotra
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
small rock together.” WH Kolkman added: “We also need to give more attention to mitigation, which will be greatly helped by cooperation, resilience, innovation, pragmatism and speed. In a crisis like this, perfection is the enemy of... View Details
Keywords: by James Heskett
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details
Keywords: by Julia Austin
- 01 Feb 2022
- Book
Innovation Isn’t Just for Startups: How Big Companies Can Succeed
You take it and you persuade people and you build the case and you build the social movement around it to get it done. Lambert: What is the first piece of advice you would give a potential corporate... View Details
Keywords: by Lane Lambert
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
ever seen before that challenges conventional wisdom and poses new approaches to big social or environmental issues. Leaders must continuously make adjustments, review premises, bring the flexibility to pivot if necessary, and find the strength to persist if the story... View Details
Keywords: by Sean Silverthorne