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  • May 1985
  • Supplement

Milford Industries (A1)

By: Robert J. Dolan
Presents the salesforce performance data of the Milford (A) case in a format suitable for spreadsheet analysis using a personal computer. View Details
Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
Related
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

bottom line is that there are people on your team who will grow beautifully as the business grows, and there are those who just don’t do well in a mature environment. Some tips on how to manage this effectively: DNA. I’ve seen too many... View Details
Keywords: by Julia Austin
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • 26 Apr 2016
  • First Look

April 26

giant IBM? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316143-PDF-ENG Harvard Business School Case 416-019 Gap Inc.: Refashioning Performance Management In 2014, clothing retailer Gap Inc.... View Details
Keywords: Sean Silverthorne
  • December 1992 (Revised March 1997)
  • Case

Peoria Engine Plant (A)

By: Robert S. Kaplan and Amy P. Hutton
Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
Keywords: Cost Management; Cost Accounting; Budgets and Budgeting; Earnings Management; Reports; Financial Reporting; Management Analysis, Tools, and Techniques; Performance Improvement; Performance Productivity; Factories, Labs, and Plants; Auto Industry
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  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

addressing the central question of last month’s column. Short-term performance was identified as one of the culprits behind the phenomenon. As Fonzie Gonz put it, “ C-Level leadership compensation is tied almost exclusively to short-term,... View Details
Keywords: by James Heskett
  • 22 Jul 2011
  • Working Paper Summaries

Corporate Social Responsibility and Access to Finance

Keywords: by Beiting Cheng, Ioannis Ioannou & George Serafeim
  • 2019
  • Article

Sustaining Open Innovation Through a 'Center of Excellence'

By: Elizabeth E. Richard, Jeffrey R. Davis, Jin Hyun Paik and Karim R. Lakhani
This paper presents NASA’s experience using a Center of Excellence (CoE) to scale and sustain an open innovation program as an effective problem-solving tool and includes strategic management recommendations for other organizations based on lessons... View Details
Keywords: Crowdsourcing; Culture Change; Open Innovation; Center Of Excellence; Collaborative Innovation and Invention; Organizational Culture; Change Management
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  • 11 Oct 2016
  • First Look

October 11, 2016

case: https://cb.hbsp.harvard.edu/cbmp/product/717001-PDF-ENG Harvard Business School Case 117-104 Management Control Systems Module 4: Organizing for Performance This module explores the implications of... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2009
  • Working Paper Summaries

Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors

Keywords: by Sharon P. Katz; Financial Services
  • June 1994 (Revised December 1997)
  • Case

Safeway, Inc.'s Leveraged Buyout (A)

After years of deteriorating financial performance and eroding market position, Safeway, Inc., the largest public grocery store chain in the United States, found itself the target of a hostile takeover offer. Management decided to take the company private in a $4.3... View Details
Keywords: Leveraged Buyouts; Restructuring; Retail Industry; United States
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  • 24 Feb 2022
  • Other Presentation

The Fearless ICU

By: Amy C. Edmondson
The last 24 months have pushed ICU teams around the world to their limits. As we move forward, we need to heal and rebuild our critical care teams. Healthcare more than ever will require ICU teams to perform at the highest levels and to continuously innovate to deliver... View Details
Keywords: Psychological Safety; Teams; Critical Care; Health Care and Treatment; Groups and Teams; Performance Effectiveness
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  • 20 Apr 2012
  • Working Paper Summaries

Why Every Company Needs a CSR Strategy and How to Build It

Keywords: by Kash Rangan, Lisa A. Chase & Sohel Karim
  • 03 Mar 2022
  • News

Can Workers Climb the Career Ladder From Outside the Office?

  • April 2002 (Revised October 2002)
  • Case

Andina Bottling Co.

By: V.G. Narayanan and Alberto Ballve
Andina Bottling develops an information system for monitoring the performance and operations of its various foreign and domestic subsidiaries. View Details
Keywords: Operations; Information Technology; Performance Evaluation; Decision Making; Business Subsidiaries; Measurement and Metrics; Business or Company Management; Distribution
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  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

focusing on the wrong performance indicators or monitoring scorecards that have an overload of irrelevant measures. Underperformance is the result. It's your job to ensure that your managers are tracking the... View Details
Keywords: by Robert Simons
  • October 2004 (Revised October 2005)
  • Case

ORIX KK: Incentives in Japan

In the context of Japan's struggling economy of the 1990s, ORIX, a leading Japanese financial services company, implemented a new performance evaluation and compensation system. At the time, many higher-paying western firms were entering the Japanese market and... View Details
Keywords: Performance Evaluation; Cross-Cultural and Cross-Border Issues; Compensation and Benefits; Financial Services Industry; Japan
Related
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55749 forthcoming Review of Economics and Statistics Healthy Business? Managerial Education and Management in Healthcare By: Bloom, Nicholas, Raffaella Sadun, Renata Lemos, and John Van... View Details
Keywords: Dina Gerdeman
  • 03 Oct 2017
  • Sharpening Your Skills

7 Effective Ways to Lead Teams

Temporary Teams Lightweight organizational structure improves performance of ad hoc teams. It’s Not Nagging: Why Persistent, Redundant Communication Works Managers who inundate their teams with the same... View Details
Keywords: by Sean Silverthorne