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- All HBS Web (1,579)
- Faculty Publications (482)
- February 2023 (Revised June 2023)
- Supplement
Graphic Packaging: Project Cowboy (C)
By: Benjamin C. Esty and E. Scott Mayfield
Analyzes the company’s decision on Project Cowboy following the events described in the B Case. View Details
Keywords: Capital Budgeting; Growth Management; Demand and Consumers; Duopoly and Oligopoly; Competitive Strategy; Competitive Advantage; Expansion; Value Creation; Supply and Industry; Pulp and Paper Industry; Manufacturing Industry; United States; North America
Esty, Benjamin C., and E. Scott Mayfield. "Graphic Packaging: Project Cowboy (C)." Harvard Business School Supplement 223-066, February 2023. (Revised June 2023.)
- 14 May 2013
- First Look
First Look: May 14
Collegiate Athletics By: Chung, Doug J. Abstract—I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions of higher education in the United States, popularly known as the... View Details
Keywords: Sean Silverthorne
- 01 Jun 2009
- News
Letters to the Editor
election conducted by the National Labor Relations Board. These elections are not conducted, as claimed by Silvers, like those in the Soviet Union where “it was not really possible for people to make a free choice.” If the NLRB believes the election was flawed, it can... View Details
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
and Indonesia to the Philippines, is now just half the world average. Poverty is not, of course, a new phenomenon. But during the Cold War, economic misery abroad did not matter to Washington; the United States and its allies were... View Details
Keywords: by George C. Lodge
- 09 Mar 2010
- First Look
First Look: March 9
opened for business, thus changing the face of both world trade and military power and playing a pivotal role in the rise of the United States on the world stage. Today we view the creation of the Panama Canal as a story of U.S.... View Details
Keywords: Martha Lagace
- 23 Jun 2015
- First Look
First Look: June 23, 2015
organizational units and corporations are likely to match the boundaries of underlying technological modules. (This correspondence is called "mirroring.") In this article, I explain the concept of modularity and describe how... View Details
Keywords: Sean Silverthorne
- 01 Jan 2003
- News
Greylock
extraordinarily demanding group of fellow students and faculty. Developing the skills to listen carefully, think analytically, and communicate clearly is a requirement of leadership." CHARLES WAITE University of Connecticut, 1957 B.S.,... View Details
- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
declares. "The fact of the matter is, advances in medical technology now make it possible for nurse practitioners to handle many cases with considerable expertise and at considerably less expense. Similarly, family physicians can now administer many treatments... View Details
- 01 Feb 2000
- News
No Place Like Home
beyond the reach of many. Today, the demand for affordable housing exceeds the supply by a record 5.3 million units. READ MORE William Jones: Builder With a Mission Bart Harvey: Opportunity for Others READ MORE William Jones: Builder With... View Details
Keywords: Garry Emmons
- February 2022 (Revised September 2022)
- Case
Lilium: Preparing for Takeoff
By: Navid Mojir, Vincent Dessain, Mette Fuglsang Hjortshoej and Emer Moloney
Lilium is a German company focused on developing electric vertical takeoff and landing vehicles (eVTOLs) that can be used to offer air taxi services. The company went public in September 2021 through a special purpose acquisition company (SPAC) deal, raising more than... View Details
Keywords: SPACs; Business Model; Forecasting and Prediction; Green Technology; Capital Markets; Venture Capital; Initial Public Offering; Rural Scope; Urban Scope; City; Disruptive Innovation; Growth and Development Strategy; Technological Innovation; Demand and Consumers; Market Timing; Industry Growth; Infrastructure; Logistics; Product Design; Product Development; Production; Service Delivery; Service Operations; Strategic Planning; Partners and Partnerships; Risk and Uncertainty; Urban Development; Sustainable Cities; Business Strategy; Competitive Strategy; Competitive Advantage; Air Transportation; Aerospace Industry; Air Transportation Industry; Green Technology Industry; Transportation Industry; Travel Industry; Germany; Munich; Brazil; United States; Florida
Mojir, Navid, Vincent Dessain, Mette Fuglsang Hjortshoej, and Emer Moloney. "Lilium: Preparing for Takeoff." Harvard Business School Case 522-084, February 2022. (Revised September 2022.)
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
source software (OSS) over proprietary software in an attempt to reduce costs creating an unexpected demand shock for OSS. Analysis using the rest of the EU as controls via difference-in-differences and synthetic control frameworks shows... View Details
Keywords: Dina Gerdeman
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
emerging markets. Companies are now taking seriously the need to be truly global. How do we develop leadership able to work in diverse markets with ever more demanding stakeholders (employees, customers, communities) around the world? How... View Details
Keywords: by Sean Silverthorne
- 01 Jun 2005
- News
Full Circle
hospital with a staff of forty) grows and demands a more sophisticated understanding of finance and managerial issues. “All of the things I turned away from to become skilled as a surgeon are becoming more important,” he observes. “As the... View Details
- 08 Apr 2008
- First Look
First Look: April 8, 2008
Offshore Wind Energy in the USA Harvard Business School Case 708-022 Cape Wind is an extreme example of NIMBY—not in my backyard syndrome. This is the first offshore wind project planned for the United States, in Nantucket Sound, just... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product in the View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling... View Details
Keywords: by Martha Lagace
- 20 Feb 2013
- News
Thanking Veterans Online
U.S. Army Captain Blake Hall (MBA 2010), right, in Afghanistan in 2007 with members of his unit Photo Credit: Tony Overman Blake Hall (MBA 2010) knows from personal experience that US military veterans can easily miss out on the benefits... View Details
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
years, the mutual fund would shake up established norms of wealth creation and distribution in the United States. Indeed, it would help reshape America by uniting Wall Street and Main Street, two disparate... View Details
- 24 Apr 2014
- News
Ensuring a business’s profitability enables it to serve society
utilities, and trucks—each with the best quality, fuel efficiency, safety, smart design, and value.” Global demand and increasing vehicle production in North America and Asia have resulted in the addition of thousands of jobs in order to... View Details
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)