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All HBS Web
(6,216)
- Faculty Publications (2,278)
- October 2010
- Teaching Note
Edward Jones in 2006: Confronting Success (TN)
By: David J. Collis
Teaching Note for 707497.
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- October 2010
- Article
Unleashing the Power of Marketing
By: Beth Comstock, Ranjay Gulati and Stephen A Liguori
The article examines marketing management at General Electric Co. (GE). The transformation of the company's marketing department into an integral part of product development, product management, and strategic planning after years of relative neglect is considered....
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Keywords:
Product Development;
Product Marketing;
Strategic Planning;
Human Resources;
Marketing Strategy;
Customer Relationship Management;
Marketing;
Advertising Industry;
Technology Industry
Comstock, Beth, Ranjay Gulati, and Stephen A Liguori. "Unleashing the Power of Marketing." Harvard Business Review 88, no. 10 (October 2010): 90–98.
- September 2010
- Teaching Note
A Chinese Start-up's Midlife Crisis: 99Sushe.com (TN)
Teaching Note for 309060.
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- September 2010
- Supplement
Compass Maritime Services, LLC: Valuing Ships (CW)
By: Benjamin C. Esty and Albert W. Sheen
Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based shipping research and consulting firm, has been asked by a new potential customer in May 2008 for advice on purchasing a capesize bulk carrier. After identifying a suitable ship with his...
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- September 2010
- Case
Freddie Mac: Managing in Conservatorship
By: Robert Steven Kaplan, Nitin Nohria and Ben Creo
Ed Haldeman has recently become CEO of Freddie Mac, one of three major government sponsored enterprises (GSEs) charged with supporting U.S. residential mortgage finance. The company was placed into conservatorship by the U.S. treasury on September 7, 2008....
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Keywords:
Change Management;
Financial Crisis;
Mortgages;
Leadership;
Organizational Culture;
Business and Government Relations;
Financial Services Industry;
United States
Kaplan, Robert Steven, Nitin Nohria, and Ben Creo. "Freddie Mac: Managing in Conservatorship." Harvard Business School Case 411-048, September 2010.
- September 2010 (Revised April 2017)
- Case
Aspen Skiing Company (A)
By: Michael W. Toffel and Stephanie van Sice
Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying for greenhouse gas regulations. A world renowned ski resort vulnerable to global climate change, Aspen's activities...
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Keywords:
Governing Rules, Regulations, and Reforms;
Supply Chain Management;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Business and Stakeholder Relations;
Environmental Sustainability;
Climate Change;
Entertainment and Recreation Industry;
Aspen
Toffel, Michael W., and Stephanie van Sice. "Aspen Skiing Company (A)." Harvard Business School Case 611-002, September 2010. (Revised April 2017.)
- September 2010 (Revised March 2013)
- Case
Capital for Enterprise Limited (CfEL): Bridging the SME Early-Stage Finance Gap
By: Josh Lerner, Eli Talmor, Ananth Vyas Bhimavarapu and Thibaud Simphal
The CEO of the company set up to manage a British government effort to promote the venture capital industry considers the progress made to date, as well as how the program can be adjusted.
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Keywords:
Entrepreneurship;
Venture Capital;
Financing and Loans;
Business and Government Relations;
Financial Services Industry;
Public Administration Industry;
United Kingdom
Lerner, Josh, Eli Talmor, Ananth Vyas Bhimavarapu, and Thibaud Simphal. "Capital for Enterprise Limited (CfEL): Bridging the SME Early-Stage Finance Gap." Harvard Business School Case 811-027, September 2010. (Revised March 2013.)
- September 2010 (Revised May 2012)
- Case
Harvard Management Company (2010)
By: Andre F. Perold and Erik Stafford
In February 2010, Jane Mendillo, CEO of Harvard Management Company, was reflecting on the list of issues facing Harvard University's endowment in preparation for the upcoming board meeting. The recent financial crisis had vividly highlighted several key issues...
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Keywords:
Financial Crisis;
Higher Education;
Asset Management;
Financial Liquidity;
Investment Portfolio;
Risk Management;
Education Industry;
Financial Services Industry;
Massachusetts
Perold, Andre F., and Erik Stafford. "Harvard Management Company (2010)." Harvard Business School Case 211-004, September 2010. (Revised May 2012.)
- 2010
- Working Paper
Performance Tradeoffs in Team Knowledge Sourcing
By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such...
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Keywords:
Information Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Performance Efficiency;
Performance Productivity;
Quality;
Groups and Teams;
Information Technology Industry;
India
Staats, Bradley R., Melissa Valentine, and Amy C. Edmondson. "Performance Tradeoffs in Team Knowledge Sourcing." Harvard Business School Working Paper, No. 11-031, September 2010. (Revised December 2010, May 2011, and October 2011.)
- August 2010 (Revised March 2012)
- Case
The Dow Acquisition of Rohm and Haas (A)
By: Jay W. Lorsch and Melissa Barton
The Rohm and Haas Board decided how to move forward after its largest shareholder chose to sell all of its shares in the company.
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Keywords:
Governing and Advisory Boards;
Leadership;
Management Teams;
Ownership Stake;
Business and Shareholder Relations;
Chemical Industry
Lorsch, Jay W., and Melissa Barton. "The Dow Acquisition of Rohm and Haas (A)." Harvard Business School Case 411-001, August 2010. (Revised March 2012.)
- August 2010 (Revised January 2012)
- Supplement
Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2
By: Joseph L. Bower and Sonja Ellingson Hout
Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.
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Keywords:
Transformation;
Leadership;
Leadership Style;
Business or Company Management;
Emerging Markets;
Value
Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, August 2010. (Revised January 2012.)
- August 2010 (Revised August 2011)
- Supplement
Erik Peterson at Biometra (D)
By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and...
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Keywords:
Employee Relationship Management;
Resignation and Termination;
Leadership;
Management;
Product Launch;
Problems and Challenges
Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (D)." Harvard Business School Supplement 411-034, August 2010. (Revised August 2011.)
- August 2010 (Revised January 2012)
- Case
Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1
By: Joseph L. Bower and Sonja Ellingson Hout
Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.
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Keywords:
Values and Beliefs;
Multinational Firms and Management;
Leadership;
Growth and Development Strategy;
Emerging Markets;
Organizational Change and Adaptation;
Corporate Strategy;
Information Technology Industry;
New York (state, US)
Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1." Harvard Business School Case 311-030, August 2010. (Revised January 2012.)
- August 2010 (Revised October 2010)
- Case
Patagonia
Patagonia was deeply committed to the environment. This commitment, at times, conflicted with the company's goal to create the most innovative products in its industry. Patagonia's founder and executives welcomed imitation of both its environmental commitment and its...
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Keywords:
Business History;
Environmental Sustainability;
Business Model;
Business Strategy;
Expansion;
Consumer Products Industry
Casadesus-Masanell, Ramon, Hyunjin Kim, and Forest L. Reinhardt. "Patagonia." Harvard Business School Case 711-020, August 2010. (Revised October 2010.)
- August 2010 (Revised January 2020)
- Case
Rupert Murdoch: The Last Tycoon
By: Geoffrey Jones and Hari Balkrishna
The case examines the entrepreneurial career of Rupert Murdoch and the growth of News Corporation from a small Australian newspaper to a global media giant. It shows how he expanded geographically to Europe, the United States, and Asia and from newspapers to the film...
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Keywords:
Family Business;
Entrepreneurship;
Media;
Globalized Firms and Management;
Business History;
Business and Government Relations;
Power and Influence;
Media and Broadcasting Industry;
Publishing Industry;
Journalism and News Industry;
Europe;
United States;
Australia
Jones, Geoffrey, and Hari Balkrishna. "Rupert Murdoch: The Last Tycoon." Harvard Business School Case 811-017, August 2010. (Revised January 2020.)
- 2010
- Chapter
Business Groups in Historical Perspectives
By: Geoffrey Jones and Asli M. Colpan
Business groups-collections of legally independent firms interconnected by multiple economic and social linkages that exhibit widely diversified product portfolios-are viewed as the prototypical large-enterprise form in contemporary emerging economies. By exploring the...
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Keywords:
Business History;
Management Skills;
Emerging Markets;
Alliances;
Groups and Teams;
Competitive Advantage;
Great Britain
Jones, Geoffrey, and Asli M. Colpan. "Business Groups in Historical Perspectives." Chap. 3 in The Oxford Handbook of Business Groups, edited by Asli M. Colpan, Takashi Hikino, and James R. Lincoln. Oxford Handbooks in Business and Management. Oxford University Press, 2010.
- 1 Aug 2010
- Conference Presentation
Firm Performance, Top Management and Minority Hiring: African‐American Coaches in the NFL, 1970‐2007
By: Andrew Hill and David Thomas
Studies of minority hiring have found that low-status firms are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management, which differs in the level of 1) uncertainty regarding the optimal...
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- July 2010 (Revised June 2016)
- Case
Erik Peterson at Biometra (A)
By: John J. Gabarro, Thomas DeLong and Jevan Soo
Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be...
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Keywords:
Business Subsidiaries;
Leadership;
Managerial Roles;
Product Launch;
Organizational Structure;
Problems and Challenges;
Medical Devices and Supplies Industry
Gabarro, John J., Thomas DeLong, and Jevan Soo. "Erik Peterson at Biometra (A)." Harvard Business School Case 411-031, July 2010. (Revised June 2016.)
- July 2010
- Supplement
Marketing Analysis Toolkit: Customer Lifetime Value Analysis (CW)
By: Thomas J. Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric which allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset acquisition -...
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- July 2010 (Revised January 2017)
- Background Note
Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)
By: Thomas Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset...
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Keywords:
Customer Lifetime Value;
Return On Investment;
Customer Acquisition;
Customer Retention;
Customer Churn;
"Marketing Analytics";
Marketing;
Customer Relationship Management;
Customer Focus and Relationships;
Customer Value and Value Chain;
Management Analysis, Tools, and Techniques;
Marketing Strategy;
Measurement and Metrics;
Strategic Planning;
Value
Steenburgh, Thomas, and Jill Avery. "Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)." Harvard Business School Background Note 525-017, July 2010. (Revised January 2017.)