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- All HBS Web
(2,902)
- People (4)
- News (530)
- Research (1,626)
- Events (20)
- Multimedia (20)
- Faculty Publications (1,001)
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- 30 Jan 2018
- First Look
January 30, 2018
products offered to customers—has recently been used as a competitive advantage for both brick-and-mortar and online retailers. Fast-fashion retailers have differentiated themselves by rotating their assortment multiple times throughout a... View Details
Keywords: Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
Systems with multiple components that are tightly linked to one another are prone to such events. Increasingly, our industrial, commercial, and social systems are coming to have the characteristics that predict system-level accidents—in... View Details
Keywords: Sean Silverthorne
- 11 Jun 2013
- First Look
First Look: June 11
initial relative firm capabilities, market attractiveness, market-firm fit, and knowledge transferability. By explicitly incorporating firm rivalry across multiple markets, our model offers a comprehensive approach to understanding the... View Details
Keywords: Carmen Nobel
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
is particularly important if the firm chooses to outsource its functions and connect multiple vendors across a network. The expert must also thoroughly understand the underlying dynamics governing changes in technology and their potential... View Details
Keywords: by Richard Nolan & Warren McFarlan
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
their parents own. So BMW, knowing that it's a fashion brand, is trying to manage different and multiple brand messages for different audiences, using the Internet and various other forms of distribution. Q: What else about marketing... View Details
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
your emotional life and your commitments to others and your relationships and your commitments to an institution and [pursuing] excitement and opportunity and possibility." Each woman she described had reconciled her own multiple... View Details
Keywords: by Martha Lagace
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
directly as players, for example, as customers in value-net games or as initiators of policy changes in public interest games. 4. Multilevel games. Many influence games involve multiple interacting levels of government—local, state,... View Details
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
the current review integrates multiple streams of research relevant to brokerage and brokering—including those on structural holes, organizational innovation, boundary spanning, social and political skill, workplace gossip, third-party... View Details
Keywords: Dina Gerdeman
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
consistent messages, not ad hoc responses. Don’t leave this aspect of crisis management to emails about your “commitment” to customers, or telling salespeople to “stay focused and take care of customers.” That’s an invitation for fragmented responses, View Details
Keywords: by Frank V. Cespedes
- 25 Aug 2015
- First Look
First Look Tuesday
short- and long-term direct monetary effects of operating a winning athletics program for an academic institution of higher education. We construct a unique panel dataset from multiple sources and utilize the latest dynamic panel data... View Details
- 10 Jun 2014
- First Look
First Look: June 10
employment and patenting strength of a cluster have a separate positive effect on the employment and patenting growth of the constituent industries. Finally, we find that new regional industries emerge where there is a strong cluster. These findings are consistent with... View Details
Keywords: Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
Role of Psychological Safety (revised) Authors:Bradley R. Staats, Francesca Gino, and Gary P. Pisano Abstract Prior work examining the relationship of varied experience (i.e., the concurrent completion of multiple tasks) and learning by... View Details
Keywords: Martha Lagace
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
complicated, Kaplan says. One reason is the multiplicity of payers, including Medicare, Medicaid, and commercial insurance companies, with reams of contracts differing in coverage and procedure prices. The different contracts don’t even... View Details
- 15 Oct 2001
- Research & Ideas
Four Questions for David Garvin and Michael Roberto
describe collaborative problem-solving. The "advocacy" process they mention is more of a contest among multiple points of view.Lagace: What leaders come to mind as people who use or have used the inquiry process to great... View Details
Keywords: by Martha Lagace
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
comes to Black Friday and this holiday season. Instead of projecting certainty in an uncertain world, I think retailers should double-down on experimentation as a strategy. Test multiple campaigns, messages, and promotions more than you... View Details
- 21 Mar 2012
- Op-Ed
Finding the Right Jeremy Lin Storyline
difficult to understand multiple identity stories in combination. It means holding on to complexity and not using simple reasoning around one category or another to guide our thinking. The second is fear. It is difficult to talk about the... View Details
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
live.” CAMH, he is confident, will be leading the movement. Unspinning the COVID web These three stories provide yet another example of how COVID-19 has mushroomed into multiple interrelated crises and revealed underlying systemic... View Details
- 04 Aug 2014
- Op-Ed
Why Small-Business Lending Is Not Recovering
lenders. It is difficult for qualified borrowers to find willing lenders, and vice versa. Federal Reserve research finds that small-business borrowers can spend almost 25 hours on paperwork for bank loans, and often apply to multiple... View Details
- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
public's interest and reminded people of the multiple platforms available to see the competition," says Greyser. The biggest boon to NBC, however, was the Games themselves. Winning performances by American athletes such as swimmer Michael... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Course MaterialsAirbus A380—Turbulence Ahead Harvard Business School Case 609-041 Multiple delays of the Airbus A380 have shocked analysts and investors alike. What are the causes of these delays and how should investors respond to the... View Details
Keywords: Martha Lagace