Filter Results
:
(8,894)
Show Results For
-
All HBS Web
(8,894)
- People (16)
- News (1,742)
- Research (5,059)
- Events (40)
- Multimedia (76)
- Faculty Publications (3,604)
Show Results For
-
All HBS Web
(8,894)
- People (16)
- News (1,742)
- Research (5,059)
- Events (40)
- Multimedia (76)
- Faculty Publications (3,604)
- 08 Apr 2019
- Sharpening Your Skills
The Life of Luxury and How to Sell It
Aesthetics to Budding Business LeadersPauline Brown, a former top executive with French luxury goods conglomerate LVMH Moët Hennessy Louis Vuitton, teaches a course called The Business of Aesthetics. Stella McCartney Combines High Fashion...
View Details
- Article
Management Practices, Relational Contracts and the Decline of General Motors
By: Susan Helper and Rebecca Henderson
General Motors was once regarded as one of the best managed and most successful firms in the world, but between 1980 and 2009 its share of the U.S. market fell from 62.6% to 19.8%, and in 2009 the firm went bankrupt. In this paper we argue that the conventional...
View Details
Keywords:
Organizational Design;
Management Practices and Processes;
Insolvency and Bankruptcy;
Manufacturing Industry;
Auto Industry;
United States
Helper, Susan, and Rebecca Henderson. "Management Practices, Relational Contracts and the Decline of General Motors." Journal of Economic Perspectives 28, no. 1 (Winter 2014): 49–72.
- Web
Faculty & Researchers - Managing the Future of Work
co-chair of The Digital, Data and Design (D^3) Institute at Harvard. He teaches in the Technology, Operations and Management Unit. He is also the co-chair of The Digital, Data...
View Details
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- 1998
- Book
Competing by Design: The Power of Organizational Architectures
By: D. Nadler and Michael Tushman
Keywords:
Organizational Design
Nadler, D., and Michael Tushman. Competing by Design: The Power of Organizational Architectures. NY: Oxford University Press, 1998.
- 01 Apr 1996
- News
Stewards of the Seventh Generation
life through a massive corporate effort designed to weave environmental thinking into every aspect of the business. "We believe that being environmentally conscious makes good competitive sense," he...
View Details
- May–June 2023
- Article
Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to...
View Details
Keywords:
Online Retail;
Quasi-experiments;
Abandonment;
Synthetic Control;
E-commerce;
Internet and the Web;
Consumer Behavior;
Policy;
Retail Industry
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research 71, no. 3 (May–June 2023): 876–894.
- November 2012 (Revised July 2012)
- Supplement
Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis
By: Frank V. Cespedes and Alex Godden
The "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative...
View Details
Keywords:
Entrepreneurship;
Management;
Sales;
Marketing;
Consumer Products Industry;
United Kingdom
Cespedes, Frank V., and Alex Godden. "Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis." Harvard Business School Supplement 813-106, November 2012. (Revised July 2012.)
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
than those that occur immediately. "The reward you receive must be tightly tied to the behavior," says Norton. "If it's large and it's not immediate, it's less likely to work." Both Norton and John are experimenting with companies to View Details
- Blog
Should You Pursue the Certificate of Management Excellence?
category with a carefully curated selection of programs designed to meet a range of needs. Explore the CME Website for the full list of programs...
View Details
- 05 Feb 2016
- News
The Wheel of the World
earth was the center of the universe,” says Mueller-Maerki. “The level of mechanical complexity and design needed for the apparent geocentric motion is amazing to see.” On a...
View Details
Keywords:
Julia Hanna
Eaton Corp.: Portfolio Transformation and the Cost of Capital
In 2000, Eaton Corporation was broadly diversified industrial conglomerate. But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed...
View Details
- 08 Aug 2022
- HBS Case
Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS
since. Some analysts predicted that the band would do more to grow South Korea’s gross domestic product over 10 years than the 2018 PyeongChang Winter Olympics. Underdogs with a strategy The band’s explosion was the result of a carefully...
View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
way when it introduced faster, larger expresso machines that ruined the service experience for baristas and customers alike by shortening the contact time and obstructing their view of each other. Satisfying customers is not enough. Great...
View Details
- 19 May 2023
- Blog Post
Creating and Nurturing a Sense of Belonging at HBS
these groups make up the core of my community at HBS: The African American Student Union (AASU) plays the largest part of my community. AASU really fosters togetherness by...
View Details
- 10 Mar 2017
- News
The Business of Lego Batman
own, obviously, the rights to the brand, the Lego brand. And it's going to impact them in a very, very big way. This is not a subbrand. This is not a Ninjago movie, or a Bionicle movie, or Chima movie. What I asked them for The Lego Movie was their View Details
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
An internal event held each May, the annual Faculty Research Symposium affords the opportunity for a few Harvard Business School faculty to share their latest research with an audience of doctoral students, HBS staff, and other...
View Details
- 09 Feb 2011
- Working Paper Summaries
Sustainable Cities: Oxymoron or the Shape of the Future?
- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
the core mission requires considerable strategic work. It may not be possible for a vast majority of organizations in this space. It could be an unnecessary distraction. Q: Where do you see social enterprise...
View Details
Keywords:
by Roger Thompson
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
Jakarta has a reputation as an impenetrable place. Viewed from atop one of the many business hotels in the center of the city, the Indonesian capital is a sea of gray...
View Details