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Show Results For
- All HBS Web
(8,149)
- People (44)
- News (2,021)
- Research (3,922)
- Events (40)
- Multimedia (51)
- Faculty Publications (2,281)
- 01 Jun 2001
- News
Monsignor Frederick Dolan Finds a New Calling at HBS Club of Montreal
“Discovering different cultures is a way of life for me,” says Monsignor Frederick M. Dolan (MBA 1978), the Vicar for Canada of the Prelature of Opus Dei. After several years... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
rules of salesmanship at N.C.R. was the ability to demonstrate "sympathy [toward] ... the business and interests of the P.P. [or "Probable Purchaser"] and... View Details
Keywords: by Walter A. Friedman
- November 2007 (Revised March 2014)
- Case
Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies
By: Noam Wasserman
Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details
Keywords: Entrepreneurship; Governing and Advisory Boards; Job Cuts and Outsourcing; Management Teams; Managerial Roles; Conflict Management
Wasserman, Noam. "Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies." Harvard Business School Case 808-088, November 2007. (Revised March 2014.)
- 01 Oct 1999
- News
HBS Alumni Association Board of Directors: President's Report
As the newly elected president of the HBS Alumni Association, I am very excited at the prospect of leading this important organization and representing your interests to the... View Details
- 01 Jun 1996
- News
HBS Alumni Association Board of Directors: President's Report
taking advantage of these conferences, which first took shape in their present form at a 1990 HBSAA Board of Directors' meeting hosted by the Paris club. That program was so View Details
Keywords: Cathy Connett
- 24 Mar 2022
Life at HBS Chat with MBA Women of Color
Join us for a Life at HBS Chat that focuses on women of color at HBS. This event is a unique opportunity to hear straight from current HBS students regarding their MBA experience. These current students will share their backgrounds and... View Details
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
no longer being used as just a tactical resource, it's now fundamentally influencing business strategy and competition," says Richard L. Nolan, MBA Class of 1942 Professor of Business Administration, who... View Details
Keywords: Elaine Gottlieb
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
much of the remedy can be legislated? (2) What's the likelihood that vigorous new enforcement of new regulations will make it increasingly difficult to find qualified and independent directors? (3) If the... View Details
Keywords: by James Heskett
- 01 Jun 1998
- News
HBS Club of Ireland Puts Management Skills to Work
large whiteboard to enable the discussions to mimic those conducted at HBS. By all accounts, the hard work of the organizers paid off. "I congratulate the HBS alumni in Ireland on a very successful program. They have combined 'hands-on'... View Details
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
mask concept explains most if not all of mankind's woes of today." Those arguing a middle ground put forth some interesting suggestions, such as Leamon Duncan's: "... View Details
Keywords: by Jim Heskett
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
Chief Digital Transformation Officer at the State Service of Special Communication and Information Protection of Ukraine APRIL 15 As the reality of the View Details
- 24 Apr 2014
- News
Improving the lives of underprivileged children in rural India
groups, has interests in telecom, agribusiness, retail, and financial services. The group’s flagship company, Bharti Airtel, ranks as the world’s fourth-largest mobile operator in terms of subscribers. In... View Details
- 22 Feb 2023
Life at HBS Chat with MBA Women of Color
This event is a unique opportunity to hear straight from current HBS students in the Women’s Student Association regarding their MBA experience. These current students will share their backgrounds, talk about how they have cultivated their personal and professional... View Details
- 22 Nov 2015
- News
Start-Up Leaders Embrace Lobbying as Part of the Job
A recent story in the New York Times that details entrepreneurs’ growing interest in shaping policy highlights the lobbying efforts of Hello Alfred, a personal butler service founded by Jessica Beck (MBA... View Details
- February 2017
- Case
Eve Hall: The African American Investment Fund in Milwaukee
By: Steven Rogers and Alterrell Mills
The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce... View Details
Keywords: Business Organization; Business Plan; Change Management; Demographics; Diversity Characteristics; Ethnicity Characteristics; Race Characteristics; Investment Fund; Cost Of Capital; Banks And Banking; Micro Finance; Interest Rates; Business Or Company Management; Management Styles; Management Succession; Mission And Purpose; Organizational Culture; Leadership Style; Leadership Change; Business And Community Relations; Nonprofit Organizations; Wealth And Poverty; Organizations; Diversity; Ethnicity; Race; Small Business; Entrepreneurship; Financing and Loans; Decision Choices and Conditions; Employment Industry; Public Administration Industry; Financial Services Industry; Service Industry; United States; Wisconsin
Rogers, Steven, and Alterrell Mills. "Eve Hall: The African American Investment Fund in Milwaukee." Harvard Business School Case 317-076, February 2017.
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
so as I said, this has been around since the dawn of time, but it has been supercharged by technology. And so I actually had a guy on the show who is a very interesting character. His name is Giancarlo... View Details
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 29 Apr 2013
- Research & Ideas
Are First-Time Buyers Left Out of Real Estate’s Rebound?
interest tax deduction. Retsinas is a senior lecturer in real estate at Harvard Business School, director emeritus of Harvard University's Joint Center for Housing Studies, and former Federal Housing... View Details
- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
in the United States and Europe. Within this new scenario, three groups play unique roles: policymakers who identify and use groups for support; companies that understand the interests of diffuse groups and... View Details
Keywords: by Kim Girard
- September 2014 (Revised February 2017)
- Case
Turkcell
By: Felix Oberholzer-Gee, Charles C.Y. Wang and Esel Cekin
This case centers around the shareholder dispute between three major shareholders of Turkcell, and how its management vied against increasing regulatory intervention and market competition in the absence of a fully-functioning board. The battle for control of the... View Details
Keywords: Financial Performance; Regulatory Environment; Telecommunications; Marketing; Value Added; Pricing; Shareholder; Boards Of Directors; Governing and Advisory Boards; Corporate Governance; Conflict and Resolution; Business and Shareholder Relations; Telecommunications Industry; Turkey
Oberholzer-Gee, Felix, Charles C.Y. Wang, and Esel Cekin. "Turkcell." Harvard Business School Case 715-009, September 2014. (Revised February 2017.)