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All HBS Web
(1,289)
- People (1)
- News (336)
- Research (342)
- Events (1)
- Multimedia (10)
- Faculty Publications (84)
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
reviews unless you start doing things that are very, very fuzzy. For example, some hotels when you check out they ask how your experience was. And if you said, “Oh it was amazing, I loved it, the staff are so good,” then they give you a...
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- 01 Mar 2010
- News
Lords of Strategy
was the deregulation of industries in which competition had traditionally been held in check by government rules, as in airlines, banking, and telecommunications. The second consisted of the ever-widening effect of new technologies,...
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- 06 Dec 2018
- News
Cold Call Horror Stories
might’ve been something like Competition and Strategy, and it was kind of an open session where the case was on branding, and this company was actually trying to brand lobsters. And I guess for a while they were pretty successful—they had their own submarine to go down...
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- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
stores, schools, and other food-handling establishments, checking whether they adhere to public health regulations. The rules are strict. Food businesses where serious violations are found must clean up their acts quickly or risk being...
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- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often sell out and rates skyrocket, a...
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- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
error. With hand-written prescriptions, the error could easily make it all the way to the pharmacist, who would check on it with the physician. "That requires more time and resources to get to the right answer," Huckman says. Though...
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- 14 Sep 2021
- Blog Post
How to Support Your Employees’ Career Development
say ‘I’ve noticed that you tend to enjoy really creative work when a project is not defined and you’re able to come up with something on your own.’ Or on the flip side, ‘I’ve noticed you really love following a process and having steps to View Details
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- 14 Sep 2021
- Blog Post
How to Support Your Employees' Career Development
say ‘I’ve noticed that you tend to enjoy really creative work when a project is not defined and you’re able to come up with something on your own.’ Or on the flip side, ‘I’ve noticed you really love following a process and having steps to View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and Recovery In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in...
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Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
Smartphone: How to Break the 24-7 Habit and Change the Way You Work Author:Leslie A. Perlow Publication:Harvard Business School Press, 2012 Abstract Does it have to be this way? Can't resist checking your smartphone or mobile device?...
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Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
an action plan to implement back home what they've learned on campus. We then visit each district a few months later to check on the progress of their action plans, and to identify topics to study in the next cycle. Then the knowledge...
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- 03 Sep 2018
- News
Moving Pictures
LA and a quick visit to check out the Globe’s new offices in downtown Boston, Singer (MBA 2000/JD 2001) dives into a Starbucks; the unanswered question evaporates in the effort to acquire a restorative latte with one pump of mocha. It’s...
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- Web
Program Policies - HBS Online
funds to the payment method used while enrolling, minus a $100 nonrefundable enrollment fee. Please be advised, if the original payment was by Western Union, refunds will be paid by check and mailed via the United States Postal Service...
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- 27 Mar 2019
- News
Life Is a Startup
this, comes from Steve Jobs and is that, “Follow your heart, but check it with your head.” So take that passion, but make sure that you have the ability to pull back at the right points on the reigns to go and think and inject some head...
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- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
of logic to the problems we see in the economy as a whole. That is, we need individuals who, through their experiences, have learned how to internalize high standards and principles. They in turn need a system of governance—of checks and...
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by Kim B. Clark
- Web
Celebrating Latinx Heritage Month at HBS - MBA
Latino Student Association Spotlight: Mireya Iglesias Ayala (MBA 2025) Admissions Events Check out our upcoming webinars, prospective student days, and information sessions on campus and around the world. – View Events Recorded Virtual...
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- 01 Mar 2011
- News
Local Hero
check the progress of games through open archways in the right field wall, the team offers budget-conscious fans “dynamic pricing” — a Baer innovation that makes tickets to less popular games available at reduced rates. Proving the...
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- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
they may be able to contribute to or connect you to someone who can be helpful, go for it. I want leaders to ask me ‘What am I doing wrong, where can I level up?’” —Reed Sturtevant, general partner, The Engine Financials Table stakes: Investment View Details
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by Julia Austin
- 14 Feb 2021
- Blog Post
Celebrating Love @ HBS in 2021
pleased to present this annual showcase of student stories from the LGBTQ+ community and our wonderful allies here at Harvard Business School. Charles Ghati and Michi Ferreol (MBA 2021) Every evening, before heading to bed, I check the...
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- 01 Mar 2019
- News
The One That Got Away
my intuition. Chad Waite (MBA 1983) OVP Venture Partners Gut Check In 2012, just one year into my VC career at Bessemer, I met a sharp and energetic founder named Nat Friedman. He told me about his company, Xamarin, which helped...
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