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  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • September 29, 2023
  • Article

Eliminating Algorithmic Bias Is Just the Beginning of Equitable AI

By: Simon Friis and James Riley
When it comes to artificial intelligence and inequality, algorithmic bias rightly receives a lot of attention. But it’s just one way that AI can lead to inequitable outcomes. To truly create equitable AI, we need to consider three forces through which it might make... View Details
Keywords: AI and Machine Learning; Prejudice and Bias; Equality and Inequality
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  • June 2002
  • Article

Market Triads: A Theoretical and Empirical Analysis of Market Intermediation

By: Rakesh Khurana
Keywords: Theory; Markets
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  • Web

Corporate Governance and Boards of Directors - Course Catalog

complex dynamics among boards, executives, and shareholders; the changing rights and powers of shareholders; different theories of corporate governance and their practical... View Details
  • 1984
  • Article

Evaluating Management of Large, Complex Projects; A Framework for Analysis

By: J. Ronald Fox
Keywords: Management; Framework; Theory
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  • 1992
  • Book

A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller

By: A. Edmondson
Keywords: Economics; Theory
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  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • 2007
  • Chapter

Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals

By: Michael Beer and Niclas Adler
The gap between theory and practice has been of concern to both practitioners and academics, yet other than pleas to close the gap with more accessible writing by academics and more interest in research by practitioners few systematic efforts have been made to close... View Details
Keywords: Transformation; Knowledge Management; Management; Goals and Objectives; Performance Effectiveness; Performance Improvement; Practice; Research and Development; Social and Collaborative Networks; Theory; Value; United States
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  • Research Summary

Overview

Paul is primarily interested in studying explainable machine learning (ML), digital transformation, and data science operations. He works on research that explores how stakeholders within organizations can use machine learning to make better decisions. In particular,... View Details
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

internet startups, two Stanford Graduate School of Business professors, Jim Collins and Jerry Porras, wrote an influential book about “successful habits of visionary companies.” In it, they advanced their... View Details
Keywords: by James Heskett; Education
  • 25 Mar 2008
  • Working Paper Summaries

Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

Keywords: by Corinne Bendersky & Kathleen L. McGinn; Education
  • Article

Landing the First Job: The Value of Intermediaries in Online Hiring

By: Christopher Stanton and Catherine Thomas
Online markets for remote labor services allow workers and firms to contract with each other directly. Despite this, intermediaries—called outsourcing agencies—have emerged in these markets. This paper shows that agencies signal to employers that inexperienced workers... View Details
Keywords: Marketplace Matching; Agency Theory
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  • 1987
  • Book

Ideology and National Competitiveness : An Analysis of Nine Countries

By: George C. Lodge and Ezra F. Vogel
Keywords: Competition; Government and Politics; Theory
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  • 2003
  • Book

Negotiation Analysis: The Science and Art of Collaborative Decision Making

By: Howard Raiffa, John Richardson and David Metcalfe
Keywords: Negotiation; Theory; Cooperation; Decision Making
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  • January 2022
  • Article

Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems

By: David R. Clough and Andy Wu
Gregory, Henfridsson, Kaganer, and Kyriakou (2020) highlight the important role of data and AI as strategic resources that platforms may use to enhance user value. However, their article overlooks a significant conceptual distinction: the installed base of... View Details
Keywords: Artificial Intelligence; Data Strategy; Ecosystem; Value Capture; Digital Platforms; Analytics and Data Science; Strategy; Learning; Value Creation; AI and Machine Learning; Technology Industry; Information Technology Industry; Video Game Industry; Advertising Industry
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    Jingpeng Hong

    Jingpeng is a Ph.D. student in Marketing at Harvard Business School. Previously, he received a B.A. in Economics from the National School of Development, Peking University and a M.A. in Social Sciences, Economics from the University of Chicago. His research interests... View Details
    • Article

    The Efficacy of a Comprehensive Health Project: An Empirical Analysis

    By: Robert S. Kaplan, Lester Lave and Samuel Leinhardt
    Keywords: Health; Theory; Outcome or Result
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    • 2022
    • Working Paper

    The Regulation of Medical AI: Policy Approaches, Data, and Innovation Incentives

    By: Ariel Dora Stern
    For those who follow health and technology news, it is difficult to go more than a few days without reading about a compelling new application of Artificial Intelligence (AI) to health care. AI has myriad applications in medicine and its adjacent industries, with... View Details
    Keywords: AI and Machine Learning; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Technological Innovation; Medical Devices and Supplies Industry
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    • July 2024
    • Article

    Chatbots and Mental Health: Insights into the Safety of Generative AI

    By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
    Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
    Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
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    • January–February 2024
    • Article

    The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

    By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
    Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through a... View Details
    Keywords: Passion; Work-Life Balance; Employees; Emotions
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